IVR Developer Jobs

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Genesys IVR Developer (Only W2)

Smart Source Technologies

Plano, Texas, USA

Contract

Genesys IVR Developer Plano, TX Pay Rate: $60- $65 /hr W2 Duration: 6 - 12 months contract Job description 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications anSystemsStrong experience with Genesys Framework including IVR development /Scripting, Routing Strategy and ReportingWorking experience on Major Genesys and NICE

IVR Developer

MDMS Recruiting

Newark, New Jersey, USA

Contract

W-2 ONLYNO C2CMUST BE LOCAL TO NEWARK, NJ Our direct client is seeking an IVR Chatbot Developer for a 12 month contract in Newark, NJ. (must be local) Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.Experience with management and development of speech recognition systems and grammars?Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAIWe

IVR Reporting Developer

Software Guidance & Assistance

Alpharetta, Georgia, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for an IVR Reporting Developer for a CONTRACT assignment with one of our premier Financial Services clients in Alpharetta, GA . Looking to recruit talent to support the Reporting Cloud Transformation initiative. Candidate should have vast experience working with design and implementation of Reporting as it relates to IVR and Routing call flows and service integration supporting various line of businesses including mortgage, banking, a

Application Developer - IVR Call reporting

SOHO Square Solutions

Alpharetta, Georgia, USA

Contract, Third Party

Description: Required Skills: 7-10 years hands on experience with snowflake, SQL server, including data modeling, performance tuning, Data Visualization and working with structured/semi-structured data. It also includes data extraction, transformation, and analysis. Proficient in designing and managing data end to end ETL pipelines using IDMC / Spring batch/Autosys. Experience integrating data from diverse sources like Genesys Cloud, Salesforce and APIs provided any internal / externals systems

IVR Chatbot Developer

Hired by Matrix, Inc.

Newark, New Jersey, USA

Contract

At-a-Glance: Are you ready to build your career by joining a global financial company. If so, our client is hiring a IVR Chatbot Developer.Position Type: Contract Hybrid (Hybrid - Newark)Required: Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Ge

Interactive Voice Response (IVR) Application Developer, Senior

BlueShield Of California

El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BS

Amazon Connect Developer and IVR | Onsite | MD

Info Junction LLC

Woodlawn, Maryland, USA

Third Party, Contract

Job DescriptionJob Title: AWS Connect Developer and TesterLocation: MD Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requ

Senior IVR Engineer | Remote | Contract

Walker Healthforce

Remote

Contract

Senior IVR Engineer | 8+ years | Remote | Government Clearance Required | Contract Walker Healthforce is seeking a Senior IVR Engineer with 8+ years of experience to support a healthcare client. This is a 4-month contract opportunity. START DATE: ASAP CORE REQUIREMENTS: Needs to be familiar with Invision Studio 2.8.0 and how to code with this version have at least 2+ years experience preferred Understands functional block calls from within Invision Knows how to code xml files Knows how to co

Telecom Solutions & IVR Systems Business Analyst

Info Dinamica Inc

Charlotte, North Carolina, USA

Contract, Third Party

Roll: Telecom Solutions & IVR Systems Business Analyst Location: Charlotte, NC - Onsite 5 Days Type of Position: Contract/C2H Long Term Contract Bill-Rate: Competitive Experience: 10+ years of experience as a Business Analyst, with a primary focus on: > Telecom solutions > IVR systems > Telecom Back Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, tra

NICE IVR consultant

Amaeyaa Technologies Inc

Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Shift timings:11 AM to 8 PM EST

IVR Architect (Kore AI)

Nam Info Inc

Charlotte, North Carolina, USA

Contract, Third Party

IVR Architect (Kore AI) Charlotte NC (100% Onsite) 12 Months Mandatory Skills Java, Prompt engineering, LLM integrations, API, Web services, LCNC platform exposure NLU / NLP model implementation - Experience with Conversational AI projects, Intent identification and LLM development with Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). - Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data

Twilio (IVR) Product Owner - Remote (Must be from EST, CST zone only) - Full-time

ERPMark Inc

Remote or New York, New York, USA

Full-time

Role : Twilio (IVR) Product Owner Location: Remote (Needed Profiles from CST, EST only) Full-Time Technical functional Product Owner candidates with the following skills - Good exposure to database & queries and experience working on report creations Experience in gathering reporting specific business needs and translating them into US with detailed acceptance criteria for the team to work on Exposure and good understanding of end-to-end Twilio IVR an

NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and

Lead - IVR & "Conversational AI" ChatBot Onsite

Virtusa Corporation

Charlotte, North Carolina, USA

Contract

This is onsite engagement. NO remote/Hybrid option can be entertained IVR Architect/Conversational AI (Chatbot) expert Onsite at Charlotte NC Detailed Job Description Mandatory Skills Experience with Conversational AI projects, Intent identification, and LLM development with strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants). Proficiency in integrating AI solutions with RESTful APIs and external services, web services, data retrieval, and i

Business Analyst with Telecom/IVR || Charlotte, NC || Contract

IT First Source

Charlotte, North Carolina, USA

Contract

Business Analyst with Telecom || Charlotte, NC || Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: > Telecom solutions > IVR systems > Telecom Back Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications, and leading solution delivery. Exposure to system integration,

Automation IVR QA Testers

Keylent

Remote

Contract

Role: Automation IVR QA Testers Need QA Testers Strong with IVR Testing and Cyara - Cyara IVR call flow testing & able to write Automation Scripts. Test Management tools: qTest Cyara Postman/Soap UI Tosca AWS Connect Lambda Testing Experience with Lambda Test Automation Gitlab Strong Testing Skills Experience understanding IVR Requirements/Data Mapping and estimating work effort Experience identifying the IVR conditions for requesting test data Experience with test data submission requests, pre

NICE CXone IVR consultant immediate need for Onsite at SC/NC for longterm Contract!!!

Nam Info Inc

Charlotte, North Carolina, USA

Full-time, Third Party, Contract

Dear Partners, Hope you are doing well. Please find the Job description. Kindly share resume along with contact details and expected bill rates on C2C and send it to Role : NICE CXone IVR consultant Location : Fort Mills SC (Charlotte NC) ( 100% Onsite all 5 Days) Duration : Longterm Required Skills: Must Have 8+ years of experience in leading CCaaS platform such as NICE CXONE(ACD, IVR, Studio, WEM, QM). Optional : 3+years of hands-on development background with java/springboot/APIs Option

CX Architect (IVR)

Genius Business Solutions

Remote

Contract, Third Party

Are you a passionate IT trailblazer a growth-focused, problem-solver who takes full ownership of your work, wants to collaborate & co-create with fellow IT experts, innovate, learn new skills, create new solutions & drive your career to the pinnacle of your potential? If so, you will love working with our Sales Team we are constantly innovating to create breakthrough solutions for our client s growth through a vibrant, fun team culture. Featured in CNBC, Digital Journal, Fox News & CIO Review, G

NICE IVR consultant --Fort Mill, SC

CogniSoft Technologies

Fort Mill, South Carolina, USA

Full-time, Third Party

NICE IVR consultant Location - Fort Mill, SC (Charlotte) Shift Timings 11 AM to 8 PM EST Project Duration: 6 months Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment anal

Business Analyst with Telecom Solutions and IVR Systems

Info Dinamica Inc

Charlotte, North Carolina, USA

Contract, Third Party

Role: Business Analyst with Telecom Solutions and IVR Systems Location: Charlotte, NC (Onsite from Day 1) Job Type: Contract Experience: 10+ years of experience as a Business Analyst, with a primary focus on: Telecom solutions IVR systems Telecom Back Office Operations Basic SQL skills, and has worked in Agile environments as a BA, strong communication and interpersonal skills. Proven track record of collaborating with stakeholders, translating business needs into technical specifications,