IVR Developer Jobs

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IVR/Amazon Connect Developer II

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented IVR/Amazon Connect Developer II. This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-52666 Pay Range: $50 - $55/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: For more details - Participate in

IVR Developer with Java and Javascript

Vings Technologies

San Jose, California, USA

Contract, Third Party

Role: Lead Engineer with (IVR Developer with Google Cloud Platform, javascript)Location: San Jose, CA / Austin, TX onsite Excellent Communication and Leadership Skills and IVR are mandatory. Key Responsibilities: Lead Engineer: Oversee the entire IVR / Cases development lifecycle, from project planning and scoping to implementation and maintenance.Design: Collaborate with stakeholders to define IVR requirements and create detailed design specifications.Authoring/Development: Develop IVR / Cases

IVR/Genesys Developer

Infojini

Newark, New Jersey, USA

Full-time

Role: IVR/Genesys Developer Location - Newark, NJ 3 Days On-Site/Hybrid Role Type: Full Time Only(Cant sponsor visa for this role) Responsibilities - Design and development of Genesys pure engage Genesys cloud-based IVR Call flow, routing application development Experience in various contact center platforms and Java-based applications Engage in the end-to-end requirement gathering process with the client for design sign-off. Design and develop IVR flows in Genesys Cloud Architect. Develop arc

Sr. IVR Application Java Developer

TECH Tammina

Okemos, Michigan, USA

Contract, Third Party

Role: Sr. IVR Application Developer/Genesys Engineer Location: Okemos, MI (Hybrid) Duration: Long term Rate: Market Responsibilities: VR Application Development: Design, develop, and maintain sophisticated IVR applications using object-oriented programming languages, integrating them with various telephony systems and external applications. PBX & Telephony Expertise: Work with PBX architecture and telecommunications network services, supporting the smooth operation of call center systems. Tel

IVR Developer - Amazon Connect Contact Center - 100% REMOTE

Zeektek

Remote

Contract

We have a 6 month contract to hire for an AWS Connect Developer who is fluent in Spanish. Spanish is required for the development with IVR's and Lex Chatbot. The position is 100% remote. day to day responsibilities:Participate in the design, development and delivery of solutions on IVR solutionDevelop efficient and high-performance call flowsCreate unit tests to maximize code coverage and cover end to end business scenariosSupport existing architecture and codeDocuments call flows and design as

Language Tester (Russian, Cantonese, and Mandarin)

VKore Solutions LLC

US

Third Party, Contract

Hi, Hope you are doing well, Please find the job description below for the role of Language Tester and let me know if you are interested. Role: Language Tester Location: Remote Position Overview We are looking for a highly skilled Language Tester with fluency in Russian, Cantonese, and Mandarin to ensure that our localized products meet the highest linguistic, cultural, and functional standards. In this role, you will test software, mobile apps, websites, an

Backend Python Developer

Rocket

Remote

Contract

Role: Backend Python Developer Duration: 6+ months, extendable Location: remote manager: - 8+ years of experience writing production-grade applications that are deployed to Google Compute Platform (Google Cloud Platform) and Microsoft Azure - Experience programming in one or more of the following languages: Python, Java - Experience developing cloud IVR applications in Twilio or Pexip, Asterisk, Amazon connect or similar IVR systems. - Experience working with Audio streaming apps, Speech and IV

Genesys PO

Merican Inc

Cary, North Carolina, USA

Full-time

Genesys PO Cary, NC (Onsite) Full Time Job Description Serve as Product Owner for Genesys Telephony (Call Routing, Call Back Assist, Softphone, Integrations to existing Call Center applications) Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure Telephony strategy aligns with overall service vision and strategies Responsible for documenting, reviewing and approval of the requirements for each Line of Business. H

IVR Engineer- Google CCAIP/GDF/ Genesys

TekisHub Consulting Services

Delaware, USA

Contract, Third Party

Title : IVR Engineer- Google CCAIP/GDF/ Genesys Cloud Work Location: Richardson, TX 75082 - Remote Contract duration: 12 Must Have Skills: Reviewing current call flow design and recommendation for improvements. Creating usecases, identify enhancement opportunities and track development and deployment IVR contact center Google CCAIP/GDF, Genesys Cloud Detailed Job Description: IVR Manager Contact center Google CCAIP & Genesys Cloud Reviewing current call flow design and recommendation for impro

Lead Java Engineer

PROLIM Global Corporation

Austin, Texas, USA

Third Party, Contract

Key Responsibilities: Lead Engineer: Oversee the entire IVR / Cases development lifecycle, from project planning and scoping to implementation and maintenance.Design: Collaborate with stakeholders to define IVR requirements and create detailed design specifications.Authoring/Development: Develop IVR / Cases applications using Google Cloud Platform tools and technologies, such as Dialogflow and Contact Center & JavaOperational Support: Provide Tier I, II, and support for IVR / Cases applications

IVR/ Avaya Senior Consultant__ Las Vegas, CA (Onsite)

Accuro Group

North Carolina, USA

Contract, Third Party

Hi, Hope you are doing well! Please have a look below JD & If you are interested, please share me update profile. Position- IVR/ Avaya Senior Consultant Location- Las Vegas, CA Role- Contract Job Description Candidate should have Operational experience in the following areas? IVR (Interactive Voice Response) and (CTI computer-telephone integration)? Proficient in VXML - Voice eXtensible Markup Language ? Call center domain Knowledge? Java proficiency? Database- Cloud AWS Knowledge? Ope

IVR (Interactive Voice Response) Consultant

Teamware Solutions

Las Vegas, Nevada, USA

Third Party, Contract

Desirable Skills: Candidate should have Operational experience in the following areas? IVR (Interactive Voice Response) and (CTI computer-telephone integration)? Proficient in VXML - Voice eXtensible Markup Language ? Call center domain Knowledge? Java proficiency? Database- Cloud AWS Knowledge? Open shift preferable Country: United States Branch | City | Location: TCS - Los Angeles

Explore a New Role: Sr Voice Platform Analyst

Mindteck

Harrisburg, Pennsylvania, USA

Contract

Hi Professional, Greetings from Mindteck..!! This is Karthik from Mindteck. I am trying to reach you regarding job opportunity. If you are ok with below job description please do share your updated resume to Job Title: Sr Voice Platform Analyst Location: Harrisburg, PA Job Description JOB PURPOSE AND SUMMARY This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network

Project Manager

Pyramid Consulting, Inc.

Jersey City, New Jersey, USA

Contract

Immediate need for a talented Project Manager. This is a 12+months contract opportunity with long-term potential and is located in Jersey City, NJ(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-51851 Pay Range: $85 - $92/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The CIB Voice & eCom Record Keepin

Functional Designer

Kforce Technology Staffing

Miami, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client that is seeking a Functional Designer in Miami, FL. Duties Include: * Functional Designer/lead for designing customer journeys using Omnichannel experience and Agent assist for Contact Center platform * Understand the customer intent and should be able to design call flows to route customers from IVR to chatbots, agent assists and other channels * Reduce customer call containment REQUIREMENTS: * Should have some experience in IVR/telephony/Contact Center p

Conversational Designer (UX, Voice)

Kforce Technology Staffing

Charlotte, North Carolina, USA

Contract

RESPONSIBILITIES: Kforce has a client in Charlotte, NC that is seeking a Conversational Designer (UX, Voice). Summary: Join our Conversational IVR team to design engaging, intuitive chatbot and voice interfaces that enhance customer interactions. As a Conversational Designer, you will help build solutions that guide users through well-thought-out decision paths, connecting them to the right resources or representatives seamlessly. Our team uses cutting-edge tools like KoreAI and Voiceflow to cr

Contact Center Technology Support Engineer

Sky Systems, Inc. (SkySys)

Westlake, Texas, USA

Contract

Job Title: Contact Center Technology Support Engineer Position Type: Full-Time Contract (40 hrs/week) Contract Duration: Long Term Work Hours: US Time (2 PM to 11 PM EST) Work Schedule: Monday - Friday, Hybrid (In Office on Monday, Wednesday & Thursday) Location: USA - Westlake, Phoenix, Austin, Denver, Indianapolis, Omaha, Orlando, or Chicago Position Overview: We are seeking a Contact Center Technology Support Engineer to join our Rep Technology Service Availability Team. As a key contributor,

Supervisor - Contact Center Development

Synergis

Atlanta, Georgia, USA

Full-time

Supervisor Contact Center Development Atlanta, GA or Chicago, IL Direct Hire JOB SUMMARY This position is responsible for the Contact Center, and My Account technology group within the customer technology pillar for applications used by Distribution Operations for our state regulated Local Distribution Companies (LDCs). This includes full software development lifecycle of end-to-end Contact Center, and My Account technology program and project delivery, and Contact Center, and My Account techno

Senior Databricks Engineer

MY NETWORK EXPERT

Denville Township, New Jersey, USA

Contract

Senior Databricks Engineer Client: ADP Rate to the candidate is 70/hr. W2 Person has to come in Hybrid to Parsippany, NJ, 3 times a week, first day onsite. 2 rounds of iv, can be both virtual, ivs will probably happen after thanksgiving Needs: Senior level AWS DATABRICKS PYTHON PYSPARK Nice to Haves: IVR Genesys Sales force Job Description What are the Day to Day Responsibilities? Utilizing databricks as the primary data warehouse will be hands on building data pipeline using databricks medalli

Call Delivery Analyst Senior

OneMain Financial

London, Kentucky, USA

Full-time

As a OneMain Senior Call Delivery Analyst, you will be responsible for both dialer and IVR functions including developing, testing and executing new strategic initiatives based on analysis and data review. Dialer and IVR functionality is core to OneMain operations and future strategic initiatives. The IVR will allow customers to self-serve where appropriate and route to the correct internal team member when needed. The Senior Call Delivery Analyst will consider customer needs across both the Br