Knowledge Management Help Desk Jobs in Boston, MA

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Higher Education Oracle Fusion Cloud Student Management Technical, Integration, or Solutions Lead with Business Knowledge

Sierra-Cedar, LLC

•

Remote

Full-time

Our Higher Ed practice is looking for a motivated andexperienced Oracle Fusion Cloud Student Management Technical, Integration, or Solutions Lead with Business Knowledge.Implementation experience in the Higher Education field (such as a college or university) is strongly desired and may be required. Sierra-Cedar helps Higher Education institutions more than 350 of them with the implementation of Oracle software.Our business-savvy Lead Technical Consultants are responsible for implementing Orac
Posted 60+ days ago | Updated 18 days ago

IT Site Engineer (Lab)

Oxford Global Resources

•

Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an
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Posted 26 days ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 2 hours ago

PC Technician

Robert Half

•

Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up
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Posted 29 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Cambridge, Massachusetts, USA

Full-time

Description Our non-profit client is seeking a Mac Specialist to join their team for a contract to permanent opportunity. The position is a hybrid position located in Cambridge, Massachusetts. As Mac Specialist, you will be tasked with monitoring the ticketing system, providing basic support for equipment and services, managing office support tasks and assisting with inventory tracking. Responsibilities: Monitor and manage the ticketing system, assigning tickets as required Provide basic support
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Posted 4 days ago | Updated 2 hours ago

Systems Administrator

Robert Half

•

Waltham, Massachusetts, USA

Contract

Description Overview: Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our MA Sites, Clifton Park, NY, and Lebanon, NH. This role requires the ability to travel to the assigned sites. The position's responsibilities include working with the IT team to provide general IT support to Repligen's growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, an
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Posted 1 day ago | Updated 3 hours ago

Advanced Salesforce Administrator

Judge Group, Inc.

•

Boston, Massachusetts, USA

Full-time

Location: Boston, MA Salary: $80.00 USD Hourly - $85.00 USD Hourly Description: Title: Salesforce Administrator Developer Location: Boston, MA (Fully Remote) Duration: 12+ Months (Possibility of Extension) Working Hours Per Week: 35 Responsibilities: Platform Management Responds to help desk tickets from the client staff. Manages user accounts: new user setup, deactivating users, tracking licenses. Configures user access and permissions. Manages inventory of Salesforce and 3rd-party app l
Posted 18 days ago | Updated 2 hours ago

Systems Administrator

Robert Half

•

Waltham, Massachusetts, USA

Contract

Description Overview: Reporting to Sr. IT Manager, the Systems Administrator will work autonomously to provide Infrastructure and Operations support to our MA Sites, Clifton Park, NY, and Lebanon, NH. This role requires the ability to travel to the assigned sites. The position's responsibilities include working with the IT team to provide general IT support to the growing worldwide employee base, taking a leading role in IT projects from conception through implementation and training, and parti
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Posted 1 day ago | Updated 3 hours ago

IT Coordinator

Robert Half

•

Boston, Massachusetts, USA

Full-time

Description We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: Provide first-level contact and problem resolution for all users with h
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Posted 24 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Lowell, Massachusetts, USA

Full-time

Description We are in search of a Help Desk Analyst to become a valuable part of our team in Lowell, Massachusetts. In this role, you will serve as the first point of contact for users facing software and hardware issues, providing exceptional customer service while troubleshooting and resolving these issues. This role offers a contract to hire employment opportunity, allowing you to grow and develop within our organization. Responsibilities: Route tickets to appropriate technical resource for
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Posted 16 days ago | Updated 2 hours ago

Mid-Level Help Desk Technician

Chenega MIOS

•

Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your
Posted 45 days ago | Updated 3 hours ago

Oracle HCM Configuration Engineer. - Must have Helpdesk experience - Remote - C2H or Fulltime

Cyber Sphere LLC

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Remote

Third Party, Contract

Oracle HCM Configuration Engineer. - Must have Helpdesk experience. Remote - USA6-12months C2H or Fulltime Description: Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, defining concurrent programs, defining value sets, defining form functions and fu
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Posted 2 days ago | Updated 1 day ago

SharePoint Support Analyst

Genius Road, LLC

•

Remote or Austin, Texas, USA

Contract

SharePoint Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic SharePoint Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. **NOT ACCEPTING 3RD PARTY CANDIDATES
Posted 5 days ago | Updated 5 days ago

Business Process Specialist

BAMM

•

Remote

Full-time

About The Role:As an Operations Specialist Strategic Initiatives, you will play a crucial role in the Services Operations team, focusing on converting our strategy into action with impact to our clients and employees. Your responsibilities include management of documentation, requirements, and schedules for strategic initiatives, including the development of internal project plans and real-time tracking systems. With exceptional organizational and communication skills, you will effectively coord
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Posted 10 days ago | Updated 10 days ago

Oracle HCM Configuration Engineer

Cyber Sphere LLC

•

Remote

Third Party, Contract

Hi All, We have the following position with Prime vendor. Title: Oracle HCM Configuration Engineer Location: Remote Duration:12+ Months JD: HCM Configuration Engineer. Must have Helpdesk experience. Prior Experience of Implementing Cloud HCM Core Module & Help Desk Prior experience of HCM Quarterly Patches impact analysis & validation Prior Experience of Multi Region / Country Oracle HCM Configuration & Administration Prior experience in customization (DFF and EFF), customization of reports, def
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Posted 2 days ago

Oracle HCM Consultant

Resourcesoft, Inc.

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Remote

Contract

Requirements: 3+ years of experience with Oracle HCM NextGen Help Desk.Proficiency in Visual Builder Studio Advanced and Express modes.Experience in implementing new enhancements and functionality.Experience with Redwood module configuration and setups.Experience in Tier 2/3 ticket work.Experience with testing and documenting new requirements and defects.Strong communication skills for customer interaction and Help Desk recommendations. Responsibilities: Lead efforts for Oracle HCM NextGen Help
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Posted 1 day ago

Help Desk Technician

Infinity Technologies

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Remote

Full-time

Position: Help Desk Support Technician (Level I) Details: Full Time, Mon-Fri 8A to 5P EST Annual Salary: $42,500 Additional Benefits: Health/dental/vision, educational reimbursements, training opportunities, 401k retirement Job Location: 100% Remote Work From Home Please send resume PDF format to JOB DESCRIPTION SUMMARY We have an immediate need for a Help Desk Technician (Level I). The Help Desk Technician will be part of a team responsible for providing first line support our client base of
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Posted 5 days ago | Updated 2 days ago

Infrastructure Automation Systems Engineer

SPECTRAFORCE TECHNOLOGIES Inc.

•

Remote

Contract

Title: Infrastructure Automation Systems Engineer Duration: 4months Location: 100% Remote Payrate starts from $35/hr on W2 4800 Deerwood Campus Parkway, Building 100, Jacksonville, Florida, United States, 32246 Description: Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems, and perform scrip
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Posted 3 days ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us
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Posted 15 days ago | Updated 1 day ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 36 days ago | Updated 2 days ago