Epicor Analyst, member of the IT team, will lead ERP upgrades and updates. Analyze and troubleshoot complex ERP system issues reported by end users. Document and track Incidents and Requests thoroughly; prioritize and respond to all requests in a timely and service-oriented manner. Execute appropriate and timely actions based on monitoring alerts. Provide operational technical support to users Preferred: Automation Studio BAQ, BPM, screen modifications, dashboards, SSRS reports, data files. SQ
ABOUT US: WM Synergy specializes in Business Consulting & Enterprise Software Sales for small to mid-size manufacturing & distribution companies. Founded in 1992 and headquartered in Houston, Texas, and has locations in New York and Canada. We have helped customers improve delivery performance, reduce the cost of sales, increase revenue, improve visibility to key metrics, innovate, as well as provide change management and business process improvements due to our unique tools and expertise. At W
