Hybrid in Montvale, New Jersey
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Today
Key Responsibilities Lead day-to-day operations of the Application Support and Operations team, ensuring timely and accurate ticket triage, troubleshooting, and resolution.Supervise and mentor a team of ~8 Support Analysts (both onshore and offshore).Act as the escalation point for complex incidents, performing hands-on troubleshooting and root cause analysis as needed.Collaborate closely with Microsoft other vendors and internal engineering teams on Azure performance, environment stability, and
Easy Apply
Full-time
Depends on Experience