Phone support Jobs in Charlotte, NC

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Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 14 days ago | Updated 11 hours ago

M365 Support

Randstad Digital

•

Charlotte, North Carolina, USA

Full-time

job summary: Position Summary: The Collaboration Operations Support Analyst is responsible for the Level support of Microsoft 365 Office suite of applications. This includes but not limited to Word, Excel, PowerPoint, One Drive for Business, Teams and SharePoint Online. This role acts as application analyst/technician and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments.
Posted 1 day ago | Updated 2 hours ago

SharePoint and OneDrive Support (Charlotte, NC)

Randstad Digital

•

Charlotte, North Carolina, USA

Full-time

job summary: **must be local to Charlotte, NC- onsite role** Position Summary: The Collaboration Operations Support Analyst is responsible for the support of the Enterprise SharePoint Collaboration application platform. This role acts as application analyst who will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and new infrastructure deployments. Job Responsibilities: * Executes processes in support of th
Posted 1 day ago | Updated 2 hours ago

Real Time Messaging Support

Randstad Digital

•

Charlotte, North Carolina, USA

Full-time

job summary: Position Summary: The Collaboration Operations Support Analyst is responsible for the support of Unified Communications collaboration environment. This role acts as application analyst and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments. Job Responsibilities: * Executes processes in support of the IT infrastructure and resources required to plan for, develop
Posted 1 day ago | Updated 2 hours ago

Outlook Support Specialist

Randstad Digital

•

Charlotte, North Carolina, USA

Full-time

job summary: Maintains and supports the enterprise Messaging and Collaboration infrastructure specifically with client support on a large-scale multi-site, multi-domain environment. Responsible for Messaging and Collaboration supported applications to include Outlook, SharePoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus. Manages the integration of email with other systems such as mobile device and other unified communication technologies. - Administer
Posted 2 days ago | Updated 2 hours ago

IT Support Analyst

AccruePartners

•

Charlotte, North Carolina, USA

Full-time

THE TEAM YOU WILL BE JOINING: Rapidly scaling, private equity backed consumer services and retail company with multiple brands and 100+ locations and counting across the Southeast. Incredible C-Suite fostering a cohesive, results-driven culture. Making their mark by creating best-in-class service and experience as they rapidly expand WHAT THEY OFFER YOU: Executive partnership and visibility, autonomy, and empowerment to do what it takes to "make it happen" Highly competitive compensation packa
Posted 28 days ago | Updated 11 hours ago

Customer Support Specialist- Medical

Zachary Piper Solutions, LLC

•

Charlotte, North Carolina, USA

Full-time

Piper Companies is seeking a Customer Support Specialist to join a software company located in Charlotte, NC . This team is operates on a remote schedule. The manager is looking for someone who understands medical terminology. Communicate clearly and effectively with clients, internal staff, and management to resolve issues and ensure customer satisfaction Research and diagnose client system issues and identify and execute intelligent solutions to resolve requests Assist clients via phone, em
Posted 16 days ago | Updated moments ago

Application Support (Java/SQL/Python/LINUX)

Randstad Digital

•

Charlotte, North Carolina, USA

Full-time

job summary: Required Skills: * 5-8 years' experience in application support (JAVA, SQL) * Proficient in Java, SQL Database, Automation scripting (Python & PowerShell). * Proficient in Incident management, ticketing requirements, and End user support services * Ability to describe issues, escalate, and articulate impact to affected users and leadership as needed * Proficient in common MS tools to assist in data analysis and reporting * Proficient in viewing Splunk Dashboards and engaging
Posted 2 days ago | Updated 2 hours ago

Application Support Specialist II

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Our client is looking to add an Application Support Specialist II to their team, apply today! Description: - Provide second-level technical support to our client's suite of applications, resolving escalated issues efficiently and effectively - Develop and maintain scripts and automation tools (Python, Bash, PowerShell) to streamline support processes and enhance system monitoring - Conduct root cause analysis and implement permanent fixes to prevent recurring issues - Act as a subject matter e
Posted 2 days ago | Updated 11 hours ago

Spark Consultant with production support Exp

HAN IT Staffing Inc.

•

Charlotte, North Carolina, USA

Contract, Third Party

Spark Consultant with production support Exp Charlotte, NC - Hybrid Must have skills: Production Support, SPARK, Helm, Prometheus
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Posted 22 days ago

Site Reliability Engineering Senior Manager

Enterprise Engineering

•

Charlotte, North Carolina, USA

Full-time

Job Title : Site Reliability Engineering Senior Manager Term : Fulltime Locations: Charlotte, NC 28202 OR Minneapolis, MN 5546 This position is not eligible for Visa sponsorship 100% remote work option is not available In This Role, You Will Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systemsBe a product aligned liaison and partner with Product Tech Leads and Product Managers fo
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Posted 17 days ago | Updated 10 days ago

Desktop Support Engineer

Indsafri

•

Charlotte, North Carolina, USA

Contract

Job Description: Job Title: Desktop Support Location: Charlotte, NC / Schaumburg, IL (Onsite) Shift: U.S business hours, 8 AM to 5 PM CST (Monday to Friday) Rate: Max $26/hr on W2 Required Relevant Exp: 5 to 8yrs (End point Engineering) . Must Have Skills: Candidate should have strong knowledge in Windows 10, 11 Endpoint operating system,Should have strong knowledge in SCCM & Active Directory, knowledge in Group policyShould have knowledge in Laptop and desktop Support and Network switches (Cis
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Posted 8 hours ago

Tier II - Application Support

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

**Candidates must be able to work on W2, no C2C at this time** One of our top financial services clients has an immediate opening for an Application Support Specialist. This is an opportunity to impact our clients platform from the ground floor. This is apart of a 3-7 year roadmap to modernize legacy applications and get their software ready for the cloud. You will have an opportunity to be apart of this modernization and grow within the enterprise. Primary responsibilities include: - Provide se
Posted 2 days ago | Updated 11 hours ago

Information Technology Technician II

United States District Court and Probation Office

•

Charlotte, North Carolina, USA

Full-time

The Western District of North Carolina Information Technology Team is one of the most progressive within the federal court system. Join us in our mission to facilitate the administration of justice and provide continuity of services throughout the judicial process. Our team is committed to innovation and continuous improvement of the court system through technology. This position is designed as an entry to mid-level position. The duties specified herein are intended to provide generalized exampl
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Posted 3 days ago

Tier II - Application Support

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description: Responsibilities: - Provide second-level technical support to the client's suite of applications, resolving escalated issues efficiently and effectively -Collaborate closely with Tier 1 support and other internal teams to investigate and diagnose complex technical problems - Develop and maintain scripts and automation tools (Python, Bash, Powershell) to streamline support processes and enhance system monitoring - Conduct root cause analysis and implement permanent fixes to preven
Posted 3 days ago | Updated 11 hours ago

Desktop Support Technician

Robert Half

•

Charlotte, North Carolina, USA

Full-time

Description In this role, you will need to excel at explaining intricate technical information to the non-technical user. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. If you think you fit that description, Robert Half has a Desktop Support Technician role that may be the position for you. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities. This Desktop Su
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Posted 37 days ago | Updated 11 hours ago

Remote Psychiatric Mental Health Nurse Practitioner - North Carolina

Headway

•

Remote or Charlotte, North Carolina, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 24 days ago | Updated 11 hours ago

Applied Epic Application Support Coordinator

The Denzel Group

•

Charlotte, North Carolina, USA

Full-time

The Denzel Group has been selected to find and place an Applied Epic Application Support Coordinator for an award-winning Insurance firm. This role is 100% Remote and a direct hire opportunity. Our client is in need of strong experience with Applied Epic to provide daily core application support, programs, rating systems, including upgrades. Requirements: 3-5 years of Applied Epic Application, Brokerage Builder, Elron and Zywave Support experience, preferably with in an Insurance Agency Obtain/
Easy Apply
Posted 58 days ago | Updated 3 days ago

Remote Licensed Mental Health Therapist - North Carolina

Headway

•

Remote or Charlotte, North Carolina, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 37 days ago | Updated 11 hours ago

Desktop Support Analyst

AccruePartners

•

Charlotte, North Carolina, USA

Full-time

THE TEAM YOU WILL BE JOINING: Leading solutions provider for products and services for the flow control, fluid handling and process and industrial automation sectors. Avidly growing company that has an acquisition philosophy to support businesses on a standalone, decentralized basis to afford a significant level of responsibility, authority and autonomy. Large customer reach across North America with 160 locations and 1,700 employees with the initiative to double in size within the next two year
Posted 52 days ago | Updated 11 hours ago