Phone support Jobs in San Jose, CA

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Help Desk Analyst

Robert Half

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

Service Delivery Manager

APN Consulting Inc

Santa Clara, California, USA

Contract

Title: Service Delivery Manager Fulltime Location: Santa Clara, California. Day one onsite Responsibilities Process definition and ownership. Primarily the below listed processes. Deskside Support & Service Desk experience are mandatory. (Event, Incident, Request, Access, Release, Change, Problem, Asset, capacity & availability management processes) Should have in-depth knowledge of ITIL framework. Manage a team of 50-70 people (North America & Mexico) Identifies and creates solutions to solv

Data CenterI Technician

C.H. Reynolds Electric, Inc

San Jose, California, USA

Part-time

Data CenterI Technicians are considered entry level technicians. Candidates will work alongside IT support staff and Infrastructure SME s to support the install, troubleshooting, and maintenance of equipment located in a Data Center or Lab environment. Experience working with personal computers, and familiarity with a laptop device is expected. You must be able to execute small projects independently/with minimal supervision and accomplish more complex project objectives as part of a larger te

Desktop support

Teceze Ltd

Santa Clara, California, USA

Contract

Job Description: We are seeking a Senior Deskside Support Specialist to join our team. The ideal candidate will provide technical support to end-users in person, over the phone, or via remote tools. They will be responsible for installing, configuring, and troubleshooting hardware and software, as well as ensuring that all IT equipment is maintained and updated. The Senior Deskside Support Specialist will also be involved in IT projects and initiatives, providing expertise and guidance to the te

Jr. Systems Engineer

Atlas Technica

Palo Alto, California, USA

Full-time

Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Palo Alto, CA Type: Full-Time Hourly, Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , t

Desktop Mac Support Engineer in Santa Clara95051(Day 1 Onsite)

K-Tek Resourcing LLC

Santa Clara, California, USA

Contract

Role - Desktop Mac Support Engineer Location with Zip Code - Santa Clara 95051 (Day 1 Onsite) Rate: US$30-35 Mandatory Skills - Windows/Mac/ Linux Job Description A senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja

Technical Support Engineer

Invovia Inc

Santa Clara, California, USA

Contract

Role : Technical Support Engineer Location : Santa Clara/ San Diego Onsite all 5 days. Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment

Desktop Support Engineer

Danta Technologies

Santa Clara, California, USA

Contract

A Senior Desktop Support Engineer who is responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround. Responsibility also includes ensuring the reliability, sec

Desktop Support TechnicianEntry Level 1 (Windows & MAC)

New Era Technology

San Jose, California, USA

Full-time

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information

IT Supprt

Ledgent Technology

San Jose, California, USA

Contract

Job Title: IT Support Location: San Jose, CA Duration: Contract Responsibilities: Maintaining end user computer networks and systems including software, Active Directory, VPNs, routers, and other physical hardware. Providing remote and in person assistance to users with installation troubleshooting of Business software. Perform onboarding/offboarding, maintaining IT inventory including receiving of IT equipment, backup user data. Installing and configuring network equipment to update or fix ha

Salesforce Business Systems Analyst (Service Cloud)

Stellent IT LLC

Sunnyvale, California, USA

Contract

Job Title: Salesforce Business Systems Analyst (Service Cloud) ISIJP00009542 Location: Sunnyvale, CA (Onsite) Contract: Long Term (W2 Only ) Interview process: 2 Rounds of zoom ( 2 panel) Must haves: Salesforce Field Service and/or Service Cloud hands on Configuration experience, 4-6 years minimum desirable. Experience with ServiceMax Asset 360 highly preferred. Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions

Network Support

Collabera LLC

Santa Clara, California, USA

Contract

Pay Rate- $32/hr. - $37/hr. Provide Technical Support to customers and partners Provide configurations, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner. Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Review of technical documentation for training materials, technical mar

L2 MAC Support

S2SSoft

Santa Clara, California, USA

Full-time, Part-time, Third Party, Contract

S2S Soft is a Global IT Solutions and Services company with unmatched expertise spread across various Industrial Internet like IT Staff, Document Management, Software Development, Mechanical Design and Independent Software Vendors. Our clients have relied on us for providing Technology initiatives and support for their business processes in the areas of Enterprise Application Management, Custom Application Management, Business Intelligence & EAI, Infrastructure Management & Security and Quality

Onsite Desktop Support L2 required in Santa Clara for a Contract Role

SoftHQ, Inc.

Santa Clara, California, USA

Contract, Third Party

Title : Desktop Support L2 Location : Santa Clara ,CA Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users' configuration questions and other requests, helping them to solve problems. o

Senior Technical Support Engineer

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Desktop Support TechnicianLevel 1

New Era Technology

San Jose, California, USA

Full-time

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information

Branch Client Advisor

Veear

Palo Alto, California, USA

Contract

Job Title: - Branch Client Advisor Job location: - Palo Alto, CA Workplace type: Onsite Employment type: - 12+ Months Contract Job Description: - Greeting all branch customers with exceptional customer service and handling reception duties for customers meeting with other internal partnersProcessing of deposits/cashing checksPlacing holdsCompleting Currency Transaction Reports (CTRs)Processing paymentsFulfilling cashier check requestsOther common Bank Teller dutiesProcessing courier bags with cl

PLM Analyst

Cygnus Professionals

Sunnyvale, California, USA

Contract, Third Party

Role: PLM Analyst Location: Sunnyvale CA , Redmond WA, Seattle (Stadium), New York (Farley), and Austin TX (Onsite) Consultant has to be onsite at any one of the location mentioned above. Overview As Product Configuration Analyst will work side-by-side with engineering and business teams that are leading innovation in this exciting new product category. The Product Configuration Analyst will support product programs by managing component and BOM creation from early concept through obsolescence