Title: Voice/Phone and Cloud Contact Center Technology Architect Location: Remote. Candidate is required to be onsite for one week each month. Candidates must work EST time. Duration: 12+ Months Description of Duties Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of
RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
Title: Senior Google Cloud Platform & AI Security Architect Position Type: Contract Location: Remote across USA/ Canada As a Senior Google Cloud Platform & AI Security Architect, you will lead the design, implementation, and governance of security architectures across Google Cloud Platform (Google Cloud Platform). You will lead the design, development, and securing of agentic AI systems. You will be responsible for Agentic Security Architecture: and you will implement lifecycle governance
EDUCATION/CERTIFICATIONS Bachelor s degree in Computer Science, MIS or related degree. 2 to 3+ years of relevant experience in Network or Information Security, or a combination of education, training, and experience. Cisco (CCNA, CCNP: Routing & Switching | Security | Voice | Data Center) F5 (Certified Administrator | Certified Technical Specialist) Palo Alto Certified Network Administrator (PCNSA) ForeScout Administration AWS Cloud / Azure Administrator certification desired Essential Duties an
