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NICE IVR consultant Fort Mill,SC (Charlotte)

CogniSoft Technologies

Remote or Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Responsibilities: 1. Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and

Network Voice Lead - Tier III Support Services

Accuro Group

Texas, USA

Full-time, Contract, Third Party

Hi, Hope you are doing well, Client is Hexaware Need profile with Linkedin Job Title: Network Voice Lead - Tier Support Services Location: Plano, TX 5 days onsite with Rotational Shifts Type : Full Time / Perm / Contract Job Description: Responsibilities: Expert level hands-on experience with enterprise voice network infrastructure, including Cisco Unified Communication platforms, Call Manager, Unity, and Contact Center solutions. Expert knowledge in voice protocols such as SIP, H.323,

Incident Response Engineer

Valiant Solutions LLC

Remote

Full-time

Valiant Solutions is seeking a Secret or Top Secret cleared Incident Coordinator and Engineer to join our rapidly growing and innovative cybersecurity team! We are seeking an experienced and proactive Incident Coordinator and Engineer to lead tactical coordination of cybersecurity incident management activities while actively contributing hands-on to the engineering and operations of our Splunk-based SIEM and associated cybersecurity tooling. Serving as the designated task order Incident Coordi

Mid-level, FIPS 140 Security Engineer & CVP Certified Tester

Catapult Solutions Group

Remote

Contract

Mid-level, FIPS 140 Security Engineer & CVP Certified Tester Work model: REMOTE Department: FIPS/Testing Location:Columbia, MD Role Type:Contract No Clearance Required* Not available on C2C contract basis* Not able to provide sponsorship* About Our Client Our client offers an exciting opportunity to work in the rapidly expanding IT Security field, integral to supporting national defense initiatives. This organization plays a crucial role in ensuring national security by evaluating and validat

Senior, FIPS 140 Security Engineer & CVP Certified Tester

Catapult Solutions Group

Remote

Contract

Senior, FIPS 140 Security Engineer & CVP Certified Tester Work model: REMOTE Department: FIPS/Testing Location: Columbia, MD Role Type: Contract No Clearance Required* Not available on C2C basis* Not able to provide sponsorship* About Our Client Our client offers an exciting opportunity to work in the rapidly expanding IT Security field, integral to supporting national defense initiatives. This organization plays a crucial role in ensuring national security by evaluating and validating IT sec