Senior Service Desk Technician Jobs in Arlington, VA

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Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Manager, IT Service Desk Technologies

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Service Desk, Desk Side Support Agent

Navigant Consulting

McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

IT Service Desk Mid

Apex Systems

Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski

Service Desk Analyst

Arnold & Porter Kaye Scholer LLP

Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has a Service Desk Analyst opening in the Washington, DC office working the following shift: 12:00 p.m. to 8:30 p.m. Monday through FridayThe Service Desk Analyst is responsible for providing exceptional customer service and support to the firm and clients of the firm. Responsibilities include but are not limited to: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop conne

Linux Service Desk Administrator

BAE Systems

Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career is waiting here! BAE Systems, a global defense, aerospace and security company employing more than 88,200 people worldwide, with wide-ranging products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. BAE Systems, Inc. is a top-ten prime contractor to the U.S. Department of Defense, well positioned to support customers in what is the world's largest defense market is HIRING N

Security Service Technician

TEKsystems c/o Allegis Group

Washington, District of Columbia, USA

Full-time

Top Skills' Details -3-5 years of security experience including troubleshooting, maintenance, replacement (install) and service in commercial environment (managed by service-level agreements/ticketing system preferred). - Able to work with other installers, supervisors, and project leaders who are dedicated to a large Commercial and/or National Accounts project. - Client facing, soft people skills, professionalism. (will work directly with end-clients) - Problem solving/critical thinking in rela

Security Service Technician

TEKsystems c/o Allegis Group

Washington, District of Columbia, USA

Full-time

Description: Vision Technologies is continually growing their footprint in the DMV area including large commercial clients with increasing service needs. With rapid growth in the DMV market VT is looking for a strong Security Service Technician. This security service technician will be traveling throughout the DMV market to VT's end-clients working off of a ticketing system for services. Job duties will include troubleshooting, maintaining, replacing (install), and servicing equipment (lenel, bo

Field Service Technician

SAIC

Fort Meade, Maryland, USA

Full-time

Job ID: 2406094 Location: FORT MEADE, MD, US Date Posted: 2024-04-30 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defens

Security Service Technician

Johnson Controls International

Chantilly, Virginia, USA

Full-time

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opp

Generator Service Technician

Advantis Global, LLC

Herndon, Virginia, USA

Contract

ABOUT THIS FEATURED OPPORTUNITY The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. The Generator Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for cont

Help Desk Support Service Specialist - Senior

NuAxis LLC

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Service Technician

Apex Systems

Columbia, Maryland, USA

Full-time

Job#: 2024389 Job Description: Apex Systems is hiring for a Service Technician in Columbia, MD. **To Apply, please email a word copy of your resume to Makenzie at ** Service Technician Pay Rate: Based on Experience 1st month of training: First week is online then after the modules are done, they will go on site to complete on-site training.After 1st month: This is when they will start going out on their own servicing alarms.Location: Columbia, MD Duration: 6-month Contract to hire Targeted Sta

Service Technician

Apex Systems

Columbia, Maryland, USA

Full-time

Job#: 2022379 Job Description: Apex Systems is hiring for a Service Technician in Columbia, MD. **To Apply, please email a word copy of your resume to Makenzie at ** Service Techncian Pay Rate: Based on Expereince 1st month of training: First week is online then after the modules are done, they will go on site to complete on-site training.After 1st month: This is when they will start going out on their own servicing alarms. Location: Columbia, MD Duration: 6-month Contract to hire Targeted

Service Technician

Apex Systems

Columbia, Maryland, USA

Full-time

Job#: 2018619 Job Description: Apex Systems is hiring for a Service Technician in Columbia, MD. **To Apply, please email a word copy of your resume to Makenzie at ** Service Techncian Pay Rate: Based on Expereince 1st month of training: First week is online then after the modules are done, they will go on site to complete on-site training.After 1st month: This is when they will start going out on their own servicing alarms.Location: Columbia, MD Duration: 6-month Contract to hire Targeted Star

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

Service Desk Manager

Top Prospect Group

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Senior PC Technician

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2404478 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an immediate opening for a Senior PC Technician. The Senior PC Technician shall provide support for day-to-day operations for SOCOM located at National Capital Regio

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so