Senior Service Desk Technician Jobs in Greenbelt, MD

1 - 20 of 121 Jobs

Tier 1 Service Desk TechnicianJob Title - Tier 1 Service Desk Technician

KBRCompany Name - KBR

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Springfield, Virginia, USA

Full-time

Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington Metropolitan Area. Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems. Responsibilities Answer questions related to

Service Desk Technician (Level 2)Job Title - Service Desk Technician (Level 2)

TECH TamminaCompany Name - TECH Tammina

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Annapolis, Maryland, USA

Contract

Job Title: Service Desk Technician II (level 2) Location: Annapolis, MD (Hybrid) This position involves providing technical support and service to the client community and stakeholders, primarily related to desktop and laptop hardware, software, peripherals, network connectivity, and meeting room technology. The role also includes responsibilities such as incident resolution, service request fulfillment, platform administration, and proactive maintenance of personal computing devices and meetin

Jr Service Desk TechnicianJob Title - Jr Service Desk Technician

AAC IncCompany Name - AAC Inc

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Washington, District of Columbia, USA

Full-time

Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users and technicia

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk Technician - Bilingual Dutch/EnglishJob Title - Service Desk Technician - Bilingual Dutch/English

LogicalisCompany Name - Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Technician - Bilingual Portuguese/EnglishJob Title - Service Desk Technician - Bilingual Portuguese/English

LogicalisCompany Name - Logicalis

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Remote

Full-time

Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint,

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearanceJob Title - System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,Company Name - Epic Systems, Inc,

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Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Service Desk Technician - Bilingual Spanish/English (TIER 1)Job Title - Service Desk Technician - Bilingual Spanish/English (TIER 1)

LogicalisCompany Name - Logicalis

•

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Deputy Service Desk Manager - Active DOD SecretJob Title - Deputy Service Desk Manager - Active DOD Secret

Prism, Inc.Company Name - Prism, Inc.

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Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the service desk's day-to-day operations, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for customer ser

Service Desk ManagerJob Title - Service Desk Manager

Randstad DigitalCompany Name - Randstad Digital

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Alexandria, Virginia, USA

Contract

job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff. Contacts are with departmental coworkers an

Service Desk Team LeadJob Title - Service Desk Team Lead

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk AgentJob Title - Service Desk Agent

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Service Desk TrainerJob Title - Service Desk Trainer

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Manager, IT Service Desk TechnologiesJob Title - Manager, IT Service Desk Technologies

Marriott InternationalCompany Name - Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Linux Service Desk AdministratorJob Title - Linux Service Desk Administrator

BAE SystemsCompany Name - BAE Systems

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Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career is waiting here! BAE Systems, a global defense, aerospace and security company employing more than 88,200 people worldwide, with wide-ranging products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. BAE Systems, Inc. is a top-ten prime contractor to the U.S. Department of Defense, well positioned to support customers in what is the world's largest defense market is HIRING N