Senior Technical Support Engineer Jobs

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Technical Analyst 4-Support

Oracle Corporation

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No location provided

Full-time

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relations
Posted 5 days ago | Updated 2 hours ago

Sailpoint Technical Support Lead Engineer, Assistant Vice President

State Street Corporation

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Quincy, Massachusetts, USA

Full-time

State Street's Global Cybersecurity (GCS) Identity and Access Management (IAM) Department is seeking an SailPoint Technical Support Lead Engineer. What you will be responsible for Manage/mentor team members, and provide training as required.Lead ongoing operational technical support team for SailPoint.Provide subject matter technical domain expertise in addressing complex production issues that encompass a wide range of internal and external systems, components, and processes.Work with/within o
Posted 19 days ago | Updated 2 hours ago

Technical Support Specialist

Fortinet

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Atlanta, Georgia, USA

Full-time

Job Description As a Senior Technical Support Engineer, you will: Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. Collection, analysis and change recommendations of configuration information Collection and analysis of customer system information Recommend corrective actions based on analysis Provide Customer education where needed due to gaps in networking, product knowledge etc. Consultation of technical documentation, bulletins, and release notes for known problems Repr
Posted 60+ days ago | Updated 2 hours ago