Senior Helpdesk Manager Jobs

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Help Desk Manager

Robert Half

•

Wichita, Kansas, USA

Full-time

Description Job Description: Help Desk Manager Location: Wichita, Kansas (onsite) Company Overview: We are a leading provider of technology solutions for convenience stores (C-stores) and retail businesses, dedicated to enhancing operational efficiency and customer experience. Our company specializes in POS systems and support services tailored to meet the unique needs of our clients. Position Summary: We are seeking an experienced Help Desk Manager to oversee and optimize our technical sup
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Posted 11 hours ago

Help Desk Manager

Robert Half

•

Baton Rouge, Louisiana, USA

Full-time

Description We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and remote team members, with a focus on server and networking support in an enterprise environment. The successful candidate will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform. Responsibilities: Oversee the implementation of Electronic Medical Re
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Posted 8 days ago | Updated 11 hours ago

HELP DESK MANAGER I/II/III

Central Michigan University

•

Mount Pleasant, Michigan, USA

Full-time

HELP DESK MANAGER I/II/ Position Number: S-3294 Position Summary: Promotes friendly, courteous, and professional service by analyzing and resolving problems forwarded to the Help Desk; provides escalated support for a broad range of IT services, including management of internal and external technical documentation, and administration of Help Desk related applications; provides supervision, evaluation, and professional development of staff as assigned. Required Qualifications: Help Desk Manager I
Posted 15 days ago

Engineering - ETO Senior Client Services - Partner Helpdesk Analyst

HonorVet Technologies

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Salt Lake City, Utah, USA

Contract

Position : Engineering - ETO Senior Client Services - Partner Helpdesk Analyst Location : Salt Lake City, UT, USA Job Description: Duties: This role requires ~1 weekend a ~month availability WEEKLY Schedules Monday-Friday 6:00AM to 2:30PM 9:30AM to 6:00PM WEEKEND Schedules - Monday/Tuesday and Saturday/Sunday - 4 days at 10 hours per day: 6:00AM to 4:30PM 8:30AM to 7:00PM This role requires 100% onsite availablility. 5 days in office. YOUR IMPACT The Senior Service Desk team provides the hi
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Posted 4 days ago | Updated 1 day ago

Help Desk Operations Manager

GovCIO

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Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 31 days ago | Updated 11 hours ago

Senior Technical Help Desk - Trading Floor Tech

Randstad Digital

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Greenwich, Connecticut, USA

Contract

job summary: Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment. As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and pro
Posted 19 days ago | Updated 2 hours ago

Help Desk Manager

VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 18 days ago | Updated 1 day ago

Help Desk Manager

Robert Half

•

Tampa, Florida, USA

Full-time

Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions and use knowledge and resources to diagnose and resolve issues. Escalate issues that extend beyond span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and appropriately document issue resolution. Responsibilities and Duties Manage all procedures related to the identification, prioritization, and
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Posted 23 days ago | Updated 11 hours ago

Help Desk Manager

Sunrise Systems, Inc.

•

Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w
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Posted 37 days ago | Updated 10 days ago

Helpdesk Manager

Data Processing Resources

•

Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu
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Posted 60+ days ago | Updated 5 days ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 38 days ago | Updated 1 hour ago

HelpDesk Delivery Manager

Nagarro Inc

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New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 22 days ago

Sr. Media Manager

Beacon Hill Staffing Group

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California, USA

Contract

Senior Media Manager (14258410) Pay: $60/hour, W2 Hybrid Schedule (Los Angeles) 6months+ Seeking for a Senior Media Manager with 8+ years of experience executing campaigns for an entertainment company, preferably in streaming. Candidates from streaming typically have a greater understanding of the reporting and data metrics that are important in executing campaigns. Need to be familiar with Tableau. Required skills: 8+ years of experience in integrated planning for entertainment brands, idea
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Posted 3 days ago | Updated 3 hours ago

Senior Global Service Delivery Manager

Korn Ferry

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Bloomington, Indiana, USA

Contract

Title: Senior Global Service Delivery Manager Location: Remote (Prefer candidates near Parsippany, NJ) Client Industry: Pharma We have partnered with our client in their search for a Senior Global Service Delivery Manager. As the Senior Global Service Delivery Manager, you are responsible for overseeing the delivery and continuous enhancement of IT services across the organization. This pivotal role ensures high-quality outcomes by managing daily IT operations, developing service delivery stra
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Posted 1 day ago | Updated 3 hours ago

Senior Engineering Manager, JavaScript

Tandym Tech

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New York, New York, USA

Contract

A media services organization in New York City is looking to add an experienced professional to join their staff as their new Senior Engineering Manager, JavaScript. In this role, the Senior Engineering Manager, JavaScript will be primarily focused will be building highly functional teams with a great focus on scalable development practices in the JavaScript world. Responsibilities The Senior Engineering Manager, JavaScript will Help teams navigate uncertainty, ambiguity, and lack of context I
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Posted 5 days ago | Updated 3 hours ago

Program Manager Senior

Honu Services

•

Kihei, Hawaii, USA

Full-time

Job Title: Program Manager Senior -4673 Job Location: Maui, HI 96753 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the senior level Program Manager position and to join our team of qualified, diverse individuals in Maui, Hawaii. The top candidate will be responsible for supporting multiple Department of Defense (DOD) contracts by preparing financial and status reports, utilizing Government-provided templates. The role involves close c
Posted 10 days ago | Updated 3 hours ago

Sr. Manager of Software Engineering

Beacon Hill Staffing Group

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Miami, Florida, USA

Full-time

Description of Role/Responsibilities: We are seeking a Senior Software Engineering Manager, who's primary responsibility will be to manage multiple software development teams (supervisors, software architects, application analysts and developers) involved in the analysis, configuration, development, implementation, and support of software applications for multiple business lines. This individual will have client relationship management for one or more business sponsors. This individual is respo
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Posted 8 days ago | Updated 3 hours ago

Sr. Engineering Manager - JavaScript

STAND 8

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New York, New York, USA

Contract

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! As the Senior Engineering Manager - JavaScript, you will play a pivotal role in leading and managing our JavaScript engineering team. You will be responsible for guiding the team in the development of cutting-edge web applications, ensuring high-quality code standards, and
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Posted 9 days ago | Updated 3 hours ago

Sr. Program Manager

InfoVision, Inc.

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Remote

Contract

Hi We have an immediate Openings with Our Direct Client for a long term contract position Job Title: Sr. Program Manager Location: Remote Duration: 12 months Manage a program utilizing proprietary process for Program Management. Manage supply and demand to ensure adequate resources are available and delivery commitments are met. Act as the primary interface for the business partners and the initiative. Manage timelines, status reports, statistics, and program expenditures. Skill Set: Bachelor
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Posted 15 days ago | Updated 11 days ago

Senior Manager-Business Systems-Analytics

Softworld, Inc.

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Remote

Full-time

Senior Manager for Business Systems/Analytics Direct hire This is a hybrid position with periodic on-site requirements in Lexington for meetings as necessary. Salary Range: $170-200k The successful candidate will have demonstrated strength in three primary areas: Thorough understanding of subcontracts, procurement, and other contracting related regulations (particularly FAR & DFARS regulations associated with procurement) and processes; significant technical knowledge of applications, systems
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Posted 17 days ago | Updated 3 hours ago