Senior Helpdesk Manager Jobs

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Help Desk Operations Manager

GovCIO

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Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 60+ days ago | Updated 7 hours ago

Senior Help Desk Analyst/Support Specialist

Codice

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Washington, District of Columbia, USA

Contract

Position Summary: CODICE is seeking a Senior Help Desk Technician to join the Information Technology Section in the Immediate Office. This individual will play a key role in delivering top-tier technical support to client across on-premise and remote locations. In addition to providing expert-level user support, the contractor will assist in enterprise applications for Attorneys, Paralegals, and support staff engaged in complex litigation. Key Responsibilities: Provide technical support for crit
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Posted 20 days ago

Help Desk Manager

Robert Half

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Boston, Massachusetts, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Manager in Boston, Massachusetts. This role revolves around the non-profit industry and entails overseeing the help desk to support internal employees in a Windows environment. The Help Desk Manager will be working remotely and occasionally traveling to various small offices across Massachusetts. Responsibilities include: Overseeing the help desk operations and ensuring the smooth running of systems Providing s
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Posted 28 days ago | Updated 7 hours ago

Sr. Manager - Infrastructure

Henderson Scott Limited

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Louisville, Kentucky, USA

Full-time

Senior Manager, Global IT Infrastructure Operations A leading global organization with a strong heritage of quality and innovation is seeking a highly skilled Senior Manager to oversee its global IT infrastructure operations. The ideal candidate will drive the strategy and management of a complex, large-scale infrastructure environment, ensuring optimal performance, security, and scalability across all regions. This role offers the opportunity to work at the forefront of technology and contribut
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Posted 22 days ago | Updated moments ago

Senior Agile Program Manager

Randstad Digital

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Trenton, New Jersey, USA

Contract

job summary: Our Client is looking for a Program Manager, local to Trenton NJ. We are seeking a Senior Agile Program Manager to drive the successful delivery of complex projects using Agile methodologies. This role involves collaborating with cross-functional teams and working with Salesforce, Snowflake, and AWS technologies. location: Trenton, New Jersey job type: Contract salary: $63.66 - 78.66 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Lead and manage the deli
Posted 1 day ago | Updated 1 hour ago

Sr. IT Program Manager

Randstad Digital

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Remote or Atlanta, Georgia, USA

Contract

job summary: Under immediate supervision, the OCM Designer and Developer Contractor supports Georgia Tech's data governance and IT change management programs by creating resources that drive readiness, communication, and adoption of key initiatives. The OCM Designer and Developer Contractor for Georgia Tech is crucial for advancing readiness, adoption, and compliance within Georgia Tech's IT framework, with a focus on data governance and organizational change initiatives. This role ensures that
Posted 16 hours ago | Updated 1 hour ago

Sr. Manager - Infrastructure

Henderson Scott Limited

•

Louisville, Kentucky, USA

Full-time

Senior Manager, Global IT Infrastructure Operations A leading global organization with a strong heritage of quality and innovation is seeking a highly skilled Senior Manager to oversee its global IT infrastructure operations. The ideal candidate will drive the strategy and management of a complex, large-scale infrastructure environment, ensuring optimal performance, security, and scalability across all regions. This role offers the opportunity to work at the forefront of technology and contribut
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Posted 22 days ago | Updated moments ago

Sr. Global Product Finance and Analytics Manager

Maxonic, Inc.

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San Jose, California, USA

Full-time

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Sr. Global Product Finance and Analytics Manager Job Title: Sr. Global Product Finance and Analytics Manager. (This is individual contributor role) Permanent Hire Location: San Jose, CA. Hybrid. 3 days onsite work is mandatory. 2 days WFH. Salary range: $170 to $190K plus bonus. The client will not sponsor a visa for this position. About this opportunity This key position
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Posted 28 days ago

Sr Manager, Service Desk (ITIL Certfied)

Odesus

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Simi Valley, California, USA

Contract

A large aerospace and defense corporation is looking to hire a Senior Service Desk Manager for their main location in Simi Valley, CA. This will be a 6+ Month Contract to Hire, and will be 100% on-site.Must be ITIL CertifiedMust have experience in implementing ITIL processMust have experience in implementing ServiceNow ticketing system, or other similar ticketing systems.Summary The primary role of the Senior Manager, Service Desk is to oversee all Service Desk staff and ensure that end users a
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Posted 28 days ago

Senior Technical Program Manager - Compliance Assessments

Randstad Digital

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Seattle, Washington, USA

Contract

job summary: As a Compliance Program Manager, you will guide engineering teams and leadership on regulatory compliance, enhance control frameworks, and improve security posture. You'll collaborate across internal teams, drive remediation efforts, and help shape the future of compliance while fostering a high-impact, collaborative culture. location: Seattle, Washington job type: Contract salary: $80.00 - 88.02 per hour work hours: 8am to 4pm education: Masters responsibilities: Guide client
Posted 14 days ago | Updated 1 hour ago

Senior Manager - Service Desk

Maximus, Inc.

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Eagan, Minnesota, USA

Full-time

Description & Requirements Maximus is seeking a Sr. Manager- Service Desk. The Sr. Manager - Service Desk oversees the Maximus Service Desk operations, ensuring efficient support for users and aligning IT Services with business needs. The Sr. Manager - Service Desk oversees teams of Service Desk Technicians who provide IT support to Maximus employees. The Service Desk teams are responsible for providing call, chat, and ticket support. The Sr. Manager - Service Desk is responsible for the adoptio
Posted 29 days ago | Updated 2 hours ago

Infrastructure Senior Manager, Azure

Maximus, Inc.

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Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents
Posted 30 days ago | Updated 2 hours ago

Senior Help Desk Technician

NavaTech LLC

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Maryland, USA

Contract, Third Party

Senior Help Desk Technician Washington, DC (Hybrid position 3 days onsite and 2 days remote or vice versa) Long Term Note: 3 years latest stay in USA is needed. Following is the JD. Senior Help Desk Technician to join the Information Technology Section in the Immediate Office. This individual will play a key role in delivering top-tier technical support to OAG employees across on-premise and remote locations. In addition to providing expert-level user support, the contractor will assist in ent
Posted 17 days ago | Updated 14 hours ago

Senior IT Help Desk Technician

Mainstay Technologies

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Manchester, New Hampshire, USA

Full-time

Job DescriptionJob DescriptionMainstay Technologies seeks the experienced IT professional who loves delighting people and tackling complex problems. You re passionate about helping others, skilled at troubleshooting with ease, thrive when problem solving, and committed to growth. A goal-oriented, fast-paced environment is your ideal setting, and you bring a solid technical foundation with a curiosity for technology. As a Primary Response Services Technician (RS Tech), you re an essential role
Posted 2 days ago | Updated 8 hours ago

IT Help Desk Manager

TriSource Staffing Solutions

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Annapolis, Maryland, USA

Full-time

Job DescriptionJob DescriptionService Desk Manager Position Summary: We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support team and ensure seamless technical operations. The ideal candidate will possess a strong blend of leadership, technical expertise, and project management skills to deliver exceptional service to our organization. This role will be responsible for managing daily operations, implementing process improvements, and overseeing IT and audio/vi
Posted 4 days ago | Updated 9 hours ago

Senior / Level 3 Helpdesk Engineer

Middleground

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Westchester, Illinois, USA

Full-time

Job DescriptionJob DescriptionoverviewThe number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Helpdesk Engineer plays an important role in making sure that happens. The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can t handle. When help is needed the Senior Helpdesk Engineer can turn to the Service Delivery Manager for guidance and
Posted 4 days ago | Updated 8 hours ago

Sr. Network Operations Center Help Desk Specialist/Assistant Team Lead

Huber & Associates

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Jefferson City, Missouri, USA

Full-time

Job DescriptionJob DescriptionDepartment: Technical Services Title: Senior Network Operations Center (NOC) / Help Desk Specialist (Asst. Team Lead) Reports To: Team Lead Network Operations Center (NOC) / Help Desk & After Hours Status: Full-Time & Part-Time Classification: Non-Exempt SUMMARY The NOC / Help Desk Specialist will work with a team and independently in our Network Operations Center to support our clients in the public and private sector. The Specialist will serve as a first line o
Posted 41 days ago | Updated 10 hours ago

Senior Help Desk Analyst/Support Specialist

CODICE

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Washington, District of Columbia, USA

Full-time

Job DescriptionJob DescriptionPosition Summary: CODICE is seeking a Senior Help Desk Technician to join the Information Technology Section in the Immediate Office. This individual will play a key role in delivering top-tier technical support to client across on-premise and remote locations. In addition to providing expert-level user support, the contractor will assist in enterprise applications for Attorneys, Paralegals, and support staff engaged in complex litigation. Key Responsibilities: Prov
Posted 18 days ago | Updated 10 hours ago

UTM.io Senior Customer Success Manager / Part-time

McGaw

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Remote or Orlando, Florida, USA

Part-time

Job DescriptionJob DescriptionThis role is for UTM.io, and not at McGaw. This position is fully remote/WFH on a part-time hourly basis. UTM.io is a leading campaign data governance and link management solution. Thousands of marketers and data analysts use it to keep their marketing attribution and campaign analytics clean and organized. We take the horrendous process of maintaining a UTM campaign spreadsheet and make it a breeze. We are looking for a Senior Customer Success Manager to join our
Posted 3 days ago | Updated 8 hours ago

Sr. IT Strategy & Portfolio Manager

Frontage Laboratories

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Exton, Pennsylvania, USA

Full-time

Job DescriptionJob Description Senior IT Strategy and Portfolio Manager Job Title: Senior IT Strategy and Portfolio Manager, Information Technology (IT) Reports to: VP Global Quality Assurance and IT Compliance Full-time on site Location: Exton, PA Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharma
Posted 7 days ago | Updated 8 hours ago