Service Desk Specialist Jobs in Washington, DC

1 - 20 of 945 Jobs

Service Desk SpecialistJob Title - Service Desk Specialist

Judge Group, Inc.Company Name - Judge Group, Inc.

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Tysons, Virginia, USA

Full-time

Location: Tysons Corner, VA Description: The Judge Group is currently seeking a Service Desk Specialist to support a large corporate office in Tysons, VA. For immediate consideration email your resume to - Robbie Kissinger *This position is fully onsite* Essential Job Functions Troubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved i

Service Desk/NOC SpecialistJob Title - Service Desk/NOC Specialist

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Sr. Solutions Engineer /CA Service DeskJob Title - Sr. Solutions Engineer /CA Service Desk

ResourcesysCompany Name - Resourcesys

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Alexandria, Virginia, USA

Contract

W2 POSITION Dear Partners, Resourcesys is a highly recognized provider of professional IT Consulting services in the US. Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process. Position Title: WMATA Sr. Solutions Engineer CA Service Desk (735550 Location: Onsite at 2401 Mill Road, Alexandria, VA 22314, 4100 Garden City Dr, Hyattsville, MD 20785, 300

CA Service DeskJob Title - CA Service Desk

Turing IT LabsCompany Name - Turing IT Labs

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Alexandria, Virginia, USA

Contract

Hi, Job Title: Sr. Solutions Engineer CA Service Desk Location: Alexandria, VA - Hyattsville, MD - Washington, DC Duration: Long term Contract Job Description: Sr. Solutions Engineer CA Service Desk As an Sr. Solutions Engineer CA Service Desk, the resource will support the IT ticketing system that is critical to the daily operations of WMATA. The primary responsibility Senior Solutions Engineer is to configure and support the CA platform supporting key Information Technology Infrastructure Lib

Sr. Solutions Engineer CA Service DeskJob Title - Sr. Solutions Engineer CA Service Desk

Volitiion IIT IncCompany Name - Volitiion IIT Inc

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Washington, District of Columbia, USA

Third Party

Volitiion IIT Inc. is an IT Service and Staffing firm based of Leesburg VA. We have hiring Top Talents to add to our growing team of Technology Professionals. We are looking for a Sr. Solutions Engineer CA Service Desk to add to our team. Job Overview: Position Title: Sr. Solutions Engineer CA Service Desk (735550) Location: Onsite at 2401 Mill Road, Alexandria, VA 22314, 4100 Garden City Dr, Hyattsville, MD 20785, 300 7th St SW, Washington, DC 2002 As an Sr. Solutions Engineer CA Service D

CA Service Desk Solutions EngineerJob Title - CA Service Desk Solutions Engineer

SumasEdge CorporationCompany Name - SumasEdge Corporation

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Alexandria, Virginia, USA

Contract

Sr. Solutions Engineer CA Service Desk As an Sr. Solutions Engineer CA Service Desk, the resource will support the IT ticketing system that is critical to the daily operations of WMATA. The primary responsibility of Senior Solutions Engineer is to configure and support the CA platform supporting key Information Technology Infrastructure Library (ITIL) processes such as Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Employee Self Service and other service modules fo

Senior Application Trainer / Service Desk TechnicianJob Title - Senior Application Trainer / Service Desk Technician

GovCIOCompany Name - GovCIO

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Arlington, Virginia, USA

Full-time

Overview GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues through professional communication with end users and ticket triage that ultimately results in the swift resolution of reported issues. This is a remote/hybrid position, with preference for candidates in the NCR. This position w

TOC Service Desk AnalystJob Title - TOC Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2028446 Job Description: Below is the full job description, if interested in applying for this position please email a copy of your updated resume and the best time to connect over the phone to Louie at Job Title: Service Desk Analyst Contract Type/Length: 6-Month Contract to Hire Pay Rate Range: $26.45/HR-$31.25/HR and$55,000-$65,000 Required Clearance: Processed for a DHS EOD Public Trust Required Location/Hours of Operation: Hybrid, three days onsite in Arlington, Virginia. Multiple s

TOC Service Desk AgentJob Title - TOC Service Desk Agent

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2028401 Job Description: Service Desk Agent- Arlington, VA The Technology Operations Center (TOC) Service Desk service desk agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homeland Security (DHS) with significant opportunities for growth and advancement. This

IT Service Desk Supervisor - Full-Time Only - HybridJob Title - IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone SearchCompany Name - Stone Search

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Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

Senior Service Desk AdministratorJob Title - Senior Service Desk Administrator

Modern Technology SolutionsCompany Name - Modern Technology Solutions

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Alexandria, Virginia, USA

Full-time

Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Senior Service Desk Adminsitrator in Alexandria, VA. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.

Enterprise Service Desk ManagerJob Title - Enterprise Service Desk Manager

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Washington, District of Columbia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLPCompany Name - Arnold & Porter Kaye Scholer LLP

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Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Service Desk Tier IJob Title - Service Desk Tier I

INSPYR SolutionsCompany Name - INSPYR Solutions

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Bowie, Maryland, USA

Contract

Title: Service Desk Technician Location: Hybrid based out of Washington DC Duration: 3 month contract to hire Compensation: $20-25/hr Work Requirements: s Job Description: Our client seeks a Help Desk Support I to support a federal government client at one of their Washington, DC Metropolitan area locations. Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. Assist all users with any logged IT-related i

Service Desk TechnicianJob Title - Service Desk Technician

AAC IncCompany Name - AAC Inc

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Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Systems Administrator/Service Desk - Active Secret clearance - OnsiteJob Title - Systems Administrator/Service Desk - Active Secret clearance - Onsite

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Fairfax, Virginia, USA

Full-time

Seeking a Service Desk Systems Administrator to join our team. The OCDETF Fusion Center program supports a multi-agency federal law enforcement and intelligence program crucial to the safety and security of our nation. Our GDIT team supports OCDETF by providing IT Services for maintaining 200+ servers, 200 workstations, Linux and Windows operating systems, VOIP phone system and several software applications and the 100 or so users located on-site. Must be local to the office and able to work o

IT Service Desk MidJob Title - IT Service Desk Mid

Apex SystemsCompany Name - Apex Systems

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Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Service Desk SupervisorJob Title - Service Desk Supervisor

SAICCompany Name - SAIC

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Sterling, Virginia, USA

Full-time

Job ID: 2407108 Location: STERLING, VA, US Date Posted: 2024-05-24 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is seeking a Service Desk Supervisor. This role will be primarily remote, but will require occasional attendance onsite in Sterling, Virginia. This position is in

Service Desk Team Lead??Job Title - Service Desk Team Lead??

Red River Technology LLCCompany Name - Red River Technology LLC

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Chantilly, Virginia, USA

Full-time

Position Summary: The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the 24x7 Service Operations Center, located in Chantilly, VA. In addition, the TL should be open, approachable and be able to engage with the engineers individually to understand how to effectively motivate. The TL will build a positive work environment, so their team is ready to provide the best technical support to Red River customers. The TL will be re