Service desk Jobs

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Service Desk Technician

Jobot

Duluth, Georgia, USA

Full-time

Provide 1st tier technical support via phone, email, messaging, and desktop support. This Jobot Job is hosted by: Jim Cullen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $50,000 - $57,500 per year A bit about us: New product development on next-generation cutting-edge and innovative products. We operate our own bronze foundry, internal machining, world class injection molding facility, internal assembly, and internal testing. Why join

Senior Service Desk Technician

Jobot

Tallassee, Alabama, USA

Full-time

Provide 1st tier technical support via phone, email, messaging, and desktop support. This Jobot Job is hosted by: Jim Cullen Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $65,000 per year A bit about us: New product development on next-generation cutting-edge and innovative products. We operate our own bronze foundry, internal machining, world class injection molding facility, internal assembly, and internal testing. Why join

Service Desk Technician - Tier 2

iSpace, Inc

Los Angeles, California, USA

Contract

Title: The Service Desk Tier 2 Location: Los Angeles, CA (Hybrid - 4 days a week in office - except Friday's) Duration: 6 Months The Service Desk Tier 2 position encompasses global phone support and desk side support, hardware, and software installations, and is the first line of support for the client's customers. The person will also be required to provide backup phone support to all the offices when other Tier 1 staff are not available. We are looking for an individual with effective communi

Service Desk Analyst

TEKsystems c/o Allegis Group

Byron Center, Michigan, USA

Full-time

Description: JOB DESCRIPTION Looking for a helpdesk analyst. This person will start off with managing the password reset queue via Active Directory and once comfortable in the role will start troubleshooting applications, need someone with Win/O365 troubleshooting experience. Onsite 5 days a week, Monday - Friday. Working with tenured helpdesk team & points of escalation. Level 1 first line support. Room for upward mobility, pick up new technologies and grow in your career. Job Description: Rol

Service Desk Analyst

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

Service Desk Analyst

TEKsystems c/o Allegis Group

San Antonio, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve

Service Desk Analyst

TEKsystems c/o Allegis Group

San Antonio, Texas, USA

Full-time

Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolved tickets, including investigating misassignments and determining appropriate actions for resolution. Strong communication skills, with the capacity to collaborate effectively across multiple teams a

Tier 1 Service Desk

TEKsystems c/o Allegis Group

Phoenix, Arizona, USA

Full-time

Description: A Service Desk Technician provides first-level end-user support and incident diagnosis for Republic our clients applications, endpoints, and infrastructure. A Service Desk Technician acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources. Top skillsets: Active Directory: PW resets, adding and removing users from g

SAP Service Desk Agent

TEKsystems c/o Allegis Group

Denver, Colorado, USA

Full-time

Description: Our client is utilizing the newest version of SAP (S/4HANA). As part of their on-going business and operational needs, they are providing level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle the initial intake and consultation/resolution of SAP-related questions and issues from the end users in the field. We are looking to grow this team by adding 3 additional support desk agents. The initial duration of this assignm

SAP Service Desk Agent

TEKsystems c/o Allegis Group

Loveland, Colorado, USA

Full-time

Description: Project Summary: Our client is utilizing the newest version of SAP (S/4HANA). As part of their on-going business and operational needs, they are providing level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle the initial intake and consultation/resolution of SAP-related questions and issues from the end users in the field. The initial duration of this assignment will be approximately 1 year, with an extension highly l

Service Desk - IT Healthcare (Day) - Entry Level

HTC Global Services

Sayre, Pennsylvania, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

Service Desk Agent

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations

Service Desk Analyst II

TEKsystems c/o Allegis Group

Fond du Lac, Wisconsin, USA

Full-time

Description: Service Desk Analyst II - contract onsite 5 days a week This is a long term contract role with potential to convert into an FTE position at the end of the year. If they don't convert this person, they will keep them on an ongoing contract until a full time role opens up for them. 1. Experience troubleshooting Microsoft Applications 2. Experience with Computer deployments, ideally with Intune 3. Experience supporting a variety of hardware and devices. This environment includes Mixed

Service Desk Technician

LaSalle Network

Elk Grove Village, Illinois, USA

Full-time

Our client, a leading provider of comprehensive security solutions, is currently seeking a Service Desk Technician to join their team in the northwestern suburbs of Chicago. This organization is looking to expand its team and needs someone who has worked in the security industry. Service Desk Technician Responsibilities: Conduct site surveys and assessments to determine the security requirements of commercial and residential properties Install, configure and test security systems, including alar

Service Desk Manager

Randstad Digital

Alexandria, Virginia, USA

Contract

job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff. Contacts are with departmental coworkers an

Service Desk Analyst

Brilliant Infotech Inc.

Richmond, Virginia, USA

Contract, Third Party

Role: Sr. Service Desk Analyst Location: Richmond, VA (on Site) Type of employment: Contract Length of Contract: Long Term Job Description: Client needs an individual who is passionate about customer service with experience leading fellow team members.The Senior role is responsible for managing incoming customer calls and email related to IT support and Service Requests.Required Skills include: Windows 10 & 11, Active Directory, Group Policies, Incedent Management, problem Management, Okta etc