Columbus, Ohio
•
8d ago
We are seeking a proactive and customer-focused Service Desk Agent to provide first-level technical support and incident resolution for end users. The ideal candidate will troubleshoot hardware, software, and network issues, ensuring timely resolution and high customer satisfaction while adhering to ITIL standards. Key Responsibilities: Act as the first point of contact for users via phone, email, or ticketing system. Log, categorize, and prioritize incidents and service requests in the ITSM too
Easy Apply
Full-time
$40000 - $55000