Service desk jobs

Washington, District of Columbia

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Today

Job ID: 2615834 Location: Washington, DC, US Date Posted: 2026-08-18 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is

Full-time

USD 40,000.00 per year

Senior Service Desk Specialist

Springfield, Virginia

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Today

Job ID: 2614888 Location: Springfield, VA, US Date Posted: 2026-07-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MA

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Manager

Adelphi, Maryland

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Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Service Desk Analyst - IM Service Desk

San Antonio, Texas

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Today

Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer servi

Full-time

Service Desk Technician

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2615508 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-08-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Analyst

Grand Rapids, Michigan

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Today

Description Field incoming help requests from end users via both telephone and e-mail in a courteous manner. Build rapport and elicit problem details from service desk customers. Escalate problems (when required) to the appropriately experienced senior technology staff. Record, track, and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Apply diagnostic utilities to aid in troubles

Full-time

USD 24.00 - 24.00 per hour

Service Desk Technician

Carrollton, Texas

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Today

We are seeking a customer-focused Service Desk Analyst to provide IT support for onsite users and remote partner offices. This role is responsible for troubleshooting hardware, software, and system issues, maintaining IT equipment, and delivering exceptional end-user support in a fast-paced environment. Responsibilities Provide remote and onsite technical support.Troubleshoot and resolve hardware, software, and Office 365 issues.Install, configure, and maintain IT systems and equipment.Escalat

Full-time

USD 24.00 - 25.00 per hour

Service Desk Technician

Carrollton, Texas

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Today

Description We are seeking a highly capable Service Desk Analyst to assess and optimize the performance of our end-user IT systems and software. The Service Desk Analyst will be responsible for analyzing IT system performance, resolving IT equipment and software issues, and providing IT support to onsite staff and partner offices. Service Desk Analyst Responsibilities: Resolve incoming end-user IT-related issues for remote partner offices and onsite users. Prioritize the resolution of IT concern

Full-time

USD 24.00 - 25.00 per hour

Service Desk Analyst

Indianapolis, Indiana

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Today

JOB SUMMARY Provides superior customer service to customers on an ever-growing variety of service needs. Diagnoses and solves system inquiries and error reports daily. This position is required to perform all Service Desk functions including, but not limited to, answering calls, documenting help tickets, and providing solutions. EDUCATION High School Diploma or GED : High School Diploma or GED (Required) EXPERIENCE 2+ years: Customer service experience or experience providing technical support t

Full-time

USD 21.00 - 25.00 per hour

Service Desk Technician

Carrollton, Texas

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Today

Service Desk Technician Location: Carrollton, TX (100% Onsite) Schedule: 8-hour shifts between 6:30 AM and 6:00 PM Required Qualifications 5+ years of Help Desk, Service Desk, or Desktop Support experienceStrong Windows troubleshooting skillsSolid understanding of networking fundamentalsExperience supporting Microsoft Office 365Excellent customer service and communication skillsStrong problem-solving abilities and the ability to work through issues without relying heavily on a knowledge baseA

Full-time

USD 24.00 - 25.00 per hour

IT Service Desk Lead

Des Moines, Iowa

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Yesterday

Job Description IT Service Desk Lead Position Title IT Service Desk Lead Location Des Moines, IA Experience - 8 10 Years Team Size 20+ Service Desk Analysts and Senior Analysts Job Summary The IT Service Desk Lead is responsible for leading and managing a 24x7 global IT Service Desk operation supporting end users across multiple locations. The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service impro

Easy Apply

Contract, Third Party

Depends on Experience

Service Desk Analyst

Indianapolis, Indiana

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Today

Full-time

USD 21.00 - 25.00 per hour

Service Desk Specialist

Redmond, Oregon

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Today

Description Essential Job Duties and Responsibilities: Provides independent technical support to end users across a variety of hardware, software, and peripheral technologies. Logs, triages, prioritizes, and routes incidents and service requests according to documented procedures and impact/urgency. Maintains availability status within the ticketing platform to support efficient workload distribution. Installs, configures, and maintains computer systems, peripherals, and software applications. P

Full-time

USD 23.00 - 28.00 per hour

Service Desk Specialist

Redmond, Oregon

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Today

Full-time

USD 23.00 - 28.00 per hour

Service Desk Analyst

Westlake, Ohio

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Today

Service Desk Analyst Schedule Training (4-6 weeks): Monday through Friday, 8:00 AM - 4:30 PM EST Available Shifts After Training: 2nd Shift: Tuesday through Saturday, 4:00 PM - 12:30 AM EST3rd Shift: Tuesday through Saturday, 12:00 AM - 8:30 AM EST Position Overview We are seeking a Service Desk Support Associate to provide technical support in a fast-paced, 24/7 support environment. This role focuses heavily on network connectivity and retail technology support rather than basic password res

Full-time

USD 18.00 - 23.00 per hour

IT Service Desk L3

Locust Grove, Georgia

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Today

Description: Will need additional Technicians one to be within 30Min drive to Locust Grove, GA Mon - Fri, 8:00am to 4:30pm **Candidate needs to be flexible as shift will vary to align with production schedule. Maintain and troubleshoot end-user equipment including PCs, printers, RF devices, and scanners within a warehouse environment and ensures all IT Systems are operating as required. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform

Full-time

USD 25.00 - 27.00 per hour

IT Service Desk Technician

Lansing, Michigan

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Today

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. These roles are high paced and our client is looking for candidates that can handle the high volume of calls. This is also a great opportunity for someone to grow their skills within the IT support and have the opportunity to advance their careers within IT. They are currently looking for an individual who is looking to grow within their company. *Please apply if you're interest

Full-time

USD 16.00 - 22.00 per hour

Service Desk Analyst

Neenah, Wisconsin

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Today

Job Description We are seeking a customer-focused IT Support professional to join our client's Service Desk team. In this role, you will serve as the first point of contact for technical support, helping end users resolve technology issues while delivering exceptional customer service. This position in onsite in Neenah, WI. Key Responsibilities: Provide Level 1 technical support and outstanding customer service to end users.Serve as the initial point of contact for IT-related incidents and servi

Full-time

USD 25.00 - 26.00 per hour

Service Desk Technician

Carrollton, Texas

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Today

Full-time

USD 24.00 - 25.00 per hour

Service Desk Analyst

Neenah, Wisconsin

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Today

Overview We are seeking a customer-focused Service Desk Analyst to join a growing IT support team. This role serves as the first point of contact for end users, providing Level 1 technical support, troubleshooting hardware and software issues, and delivering an exceptional customer experience. The ideal candidate will have strong technical troubleshooting skills, outstanding communication abilities, and experience supporting users in both in-office and remote environments. Key Responsibilities

Full-time

USD 25.00 - 26.00 per hour