Service desk Jobs

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Sr. Service Desk Engineer (NSE)

VITAS Healthcare Corporation

Maitland, Florida, USA

Full-time

The Sr. Service Desk Engineer (NSE) is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc. Job Description Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate

Service Desk Technician

GovCIO

District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Technician to support our U Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications Answers questions or reso

Service Desk Lead

GovCIO

District of Columbia, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Lead to support our U Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Confers with staff, users, and management to establish requirements for new systems or modifications Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications Answers questions or resolves c

Service Desk Technician

Perficient

Lafayette, Louisiana, USA

Full-time

We currently have a career opportunity for a Service Desk Technician to join our team located in Lafayette, LA. Job Overview: Provide tier 1 technical support to all Perficient employees and contractors while providing excellent customer service, satisfaction, and timeliness via telephone, remote access, desk side support and email. Troubleshoot software and hardware issues to resolution. Escalation of unresolved issues to the appropriate 2nd or 3rd level support teams. Perficient is always lo

Service Desk Technician 1.0

GovCIO

Kiln, Mississippi, USA

Full-time

Overview GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer . This position is located in Kiln, MS and will be a hybrid position. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service levels are achieved. The hours of operations are 24 hrs./7 days a week. Shift Flexibility is a must. The qualified candidate will perform the following: Responds

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

Service Desk Technician

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Job Title: Service Desk Analyst We're seeking a motivated and customer-focused Service Desk Analyst to serve as the first point of contact for technical support within our organization. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is passionate about delivering excellent service. Key Responsibilities: Provide first-level support to users by phone, email, or chat for hardware, software, and system issuesLog, track, and manage incidents and se

Service Desk Technician (Bilingual)

TEKsystems c/o Allegis Group

Neenah, Wisconsin, USA

Full-time

Job Title: Service Desk Technician (Bilingual - Spanish) Location: Onsite - Oshkosh, WI Shift: Monday through Friday, 1:30 PM - 10:30 PM Overview: TEKsystems is seeking a motivated and customer-focused bilingual Service Desk Technician to join our client's Help Desk team. This is an excellent opportunity for entry-level candidates or those with prior service desk experience to gain hands-on experience in a global enterprise environment. Key Responsibilities: Provide first-level phone, email, and

Service Desk Technician - Spainish

TEKsystems c/o Allegis Group

Oshkosh, Wisconsin, USA

Full-time

Shift: Monday through Friday - shift will be either 11:30am - 8:30pm OR 1:30 - 10:30 pm onsite 5 days a week Must speak Spanish This client is Service Desk Technician to their Help Desk team. This will be an indefinite contract with the possibility of extension/consideration for conversion. This role will be first level phone support for all end user issues over phone, email, and chat. Ability to follow corporate policies and procedures is very key to being successful in this role. This is the

Service Desk Analyst

TEKsystems c/o Allegis Group

Nashville, Tennessee, USA

Full-time

Description Must have a High school diploma or equivalent. Prefer 1-3 years of relevant experience in a high-paced customer service/ support environment. Ability to work from home with consistent and safe work conditions (workspace, high-speed Internet, compatible Windows computer, etc.). Ability to work independently and within a team environment. Possess excellent communication skills, be dependable, outgoing, and positive with excellent problem-solving skills. Proven hardware/software trouble

Service Desk Analyst

Juno Search Partners

Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur

Service Desk Technician

TEKsystems c/o Allegis Group

Oshkosh, Wisconsin, USA

Full-time

Description: TEKsystems is partnering with a local client in the search for a Bilingual Service Desk Technician. This is a contract to hire role that sites on site in Oshkosh, WI. Our client is looking for a Spanish/English speaking Service Desk Analyst for one of our main clients in Oshkosh. This role will be first level phone support for all end user issues over phone, email, and chat. Relevant technologies for this role include: Windows 10, ServiceNow, O365, Active Directory, and Computer Har

Service Desk Analyst

Irvine Technology Corporation (ITC)

Scottsdale, Arizona, USA

Contract

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,

Service Desk Manager

Maximus, Inc.

Bay St. Louis, Mississippi, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Service Desk Manager possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans an

Sr Service desk

InfiCare Technologies

Plymouth, Massachusetts, USA

Full-time

Job title:- Sr Service desk Job location:- Plymouth, MA onsite position Job description:- You might really grab our attention if you can: 4 years of Phone support experience Mandatory 4 years of Windows Technical Service desk experience is necessary. Experience and Level 3 Expertise knowledge Windows 10, Window 11 Knowledge in windows buildout knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., ITSM ticketing tools such as Ivanti, ServiceNow etc., User p

Service Desk Analyst I

Data-Core Systems, Inc.

Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-

Sr. Service Desk Analyst

CSS Tec

Philadelphia, Pennsylvania, USA

Contract

Long-term contract, potential to convert to FTE Hybrid in Philadelphia, PA 3 days/week- local candidates only Must be eligible for HIRE without sponsorship Must have a four-year degree or higher to be considered No 3rd party consultants Overview: Our client, a Philadelphia-based non-profit, is seeking a Sr. Service Desk Analyst. This position is HYBRID and requires to go onsite 3 days per week (T/W/TH). This position is a long-term contract, there is possibility for this to convert. Job Summary:

Service Desk Personnel

Robert Half

Cookeville, Tennessee, USA

Contract

Description Robert Half is looking for a dedicated Service Desk Personnel to support a government-based client and external help desk operations. This role requires a strong focus on resolving system issues, managing change requests, and ensuring efficient ticket processing and communication. As a Long-term Contract position, it offers the opportunity to work both onsite in Cookeville, Tennessee, and potentially remotely after successful training and demonstrated proficiency. Responsibilities:

Service Desk Analyst

Palmer Group

Des Moines, Iowa, USA

Contract

Our client is seeking a Service Desk Analyst to provide support to employees. Strong troubleshooting, problem-solving, and customer service skills will set you up for success at this company. Those with at least one year of related customer service experience are encouraged to apply today! Work model: HybridWhat you will do: Provide support to employees via phone and email Troubleshoot issues around personal computing platforms, hardware, software, mobile devices, virtual environments, etc. Pro

Service Desk Analyst

TEKsystems c/o Allegis Group

Saint Paul, Minnesota, USA

Full-time

Description Opening requirement for Kimi Connors. SHIFT - 7:30-4 M-F. The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer's desktop to resolve their IT questions or issues. Resolve password reset issues for our IT Users and less complicated incidents and escalate to appropriate next levels of supp