Service desk Jobs

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IT Service Desk Team Lead

Judge Group, Inc.

Austin, Minnesota, USA

Full-time

Location: Austin, MN Salary: $70,000.00 USD Annually - $90,000.00 USD Annually Description: Our client is currently seeking a IT Service Desk Team Lead to join their team in Austin, Minnesota on a full time basis! Relocation will be compensated as needed. Local and out of state candidates may apply. Competitive Bonus and Benefits Package offered. This job will have the following responsibilities: Oversees and provides guidance to the Service Desk Technicians and Computer Operators. Ensures

Service Desk Analyst

Stefanini

Salt Lake City, Utah, USA

Contract

Stefanini Group is hiring!Stefanini is looking for Service Desk Analyst in Salt Lake City, UT. (Onsite Role)For quick Apply, please reach out to Preeti Prabhakar- call: / email: to W2 Candidates only! This role requires ~1 weekend a month availability. WEEKLY Schedules Monday to Friday6:00AM to 2:30PM9:30AM to 6:00PM WEEKEND Schedules Monday/Tuesday and Saturday/Sunday 4 days at 10 hours per day:6:00AM to 4:30PM8:30AM to 7:00PM This role requires 100% onsite availability. 5 days in the offic

Sr Service Desk Specialist

Techead

Newport News, Virginia, USA

Contract

Sr Service Desk Specialist 12+ Month Contract Local Candidate Only Richmond, VA Techead is seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. Our client based in Richmond VA needs an individual who is passionate about customer service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls and

HHS Service Desk Technician

SAIC

Cookeville, Tennessee, USA

Full-time

Job ID: 2405620 Location: COOKEVILLE, TN, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is hiring a Service Desk Agent to support HHS in Cookeville, TN. What We Do We are the front line of contact for technical issues and questions for the US Department of Health a

Service Desk Analyst (Boston, MA)

GavinHeath, LLC

Boston, Massachusetts, USA

Full-time

Service Desk Analyst Broomfield, CO 19/h W2 The first 2 weeks they will work M-F 8-5 shift for training. Once training is complete, they will work a 11:30am-8pm shift. They are open to candidates in Denver, Las Vegas, NV or Dayton, OH. They have Distribution centers and IT teams in those locations. Shift Preferences: This shift will be need to work from 11:30am-8pm and have to be available to work on Friday, Saturday and Sunday, they will be flexible on the days off as long as they work these da

System Operations Service Desk (SOSD) Deputy Manager - Must have an active Secret clearance

Epic Systems, Inc,

Arlington, Virginia, USA

Contract

Must have an active Secret clearance and be able to obtain a TS/SCI clearance and DHS Suitability Job Title: System Operations (SysOps) Service Desk (SOSD) Deputy Manager Work Location: Arlington, VA Epic Systems is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats. Epic is seeking a System Operation

Service Desk Analyst

Maximus, Inc.

Pittsburgh, Pennsylvania, USA

Full-time

Description & Requirements Maximus is seeking a Service Desk Analyst that will provide first line support for our customers. They will follow standard processes and be required to document and resolve technical issues relating to hardware, software or general computer usage. Must have the ability to communicate in a positive manner and build trustful relationships with coworkers, customers, and management to create an effective "team" working environment. The Service Desk Analyst position is res

Service Desk Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk Professional

Kforce Technology Staffing

Utah, USA

Contract

RESPONSIBILITIES: Kforce has a client in search of a Service Desk Professional in Utah Valley, UT. Summary: The primary Service Desk role is to provide first-level support through taking calls and handling incidents and requests using the JIRA Service Desk IT Service Management system. This position is responsible for providing effective phone and email support to end users who are experiencing software or hardware related issues. The position also monitors, triages, and escalates outages effic

Service Desk 3 in Columbus, OH (Need only Ohio resident)

Atash Enterprises, LLC

Columbus, Ohio, USA

Contract, Third Party

Position ID: 734975 Job Title: Service Desk 3 Location: Columbus, OH Duration: Long term Client: State of Ohio Worksite - Columbus OhioCandidate must be a Ohio resident at time of submissionCandidate will be required report on-site at the Shipley Building for this assignmentInterviews will be conducted in-person at the Shipley Building Position Description:Service Desk 3 position needed to help IT Automate and implement new technology to assist with keeping the desktop environment current and

Service Desk Analyst

Phoenix Technology Partners, LLC

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

1901 Service Desk Q2 2024

Apex Systems

Norfolk, Virginia, USA

Full-time

Job#: 2021255 Job Description: Apex Systems is hiring for a Service Desk Analyst for our large Government client. This position is on-site in Norfolk, VA. If you are interested in hearing more, please send an updated copy of your resume and a copy of your CompTIA Security + Certification to Job Title: Service Desk Analyst Location: Norfolk, VA PR: $26.03 +4.57 SCA Fringe Benefit Rate Schedule: Must be flexible to work multiple shifts. Will be assigned a specific schedule upon training completio

Service Desk Agent Trainee

GalaxE.Solutions

Hartford, Connecticut, USA

Full-time

What You Will DoPosition Overview: GalaxE.Solutions and its Outsource to America (O2A) workforce development program is building the next generation of IT engineers by providing training to non-IT professionals to fill in-demand roles that are currently being outsourced due to the lack of talent in the United States. O2A Trainees join the GalaxE team as full-time employees and undergo rigorous technical and soft-skills training, as well as mentorship led by GalaxE s subject matter experts. Tra

IT Service Desk Analyst

SAIC

San Diego, California, USA

Full-time

Job ID: 2405596 Location: SAN DIEGO, CA, US Date Posted: 2024-04-22 Category: Wage Determination (SCA) Subcategory: Service Contract Act Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at Naval Base San Diego in San Diego, CA. This p

Service Desk Technician

TechWish

Winchester, Virginia, USA

Contract

Role: Service Desk Technician Location: Winchester, VA Hybrid Duration: 9+ Months Long Term Contract Looking for 4+ yrs. candidate with Banking or financial domain experience. Hybrid 10+ days a month Hybrid timings: Mon-Fri 08:00AM -16:30PM EST (OR) Part Time: Tuesday - Saturday 07:00AM - 11:00AM EST Description: Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting.Provide support via web queues, outbound interactions, and emails.Leverage resources to reso

Senior IT Service Desk Specialist

Randstad Digital

Minneapolis, Minnesota, USA

Full-time

job summary: How Will You Make a Difference? Answer IT Service Desk calls and emails, providing solutions and/or escalating requests and problems to designated second level responders. Act as a point of escalation and support for other members of the Service Desk for advanced technical issues and requests. Complete tickets for IT Service Desk inquiries and follow-ups to ensure tickets are updated and acknowledged to the point of verifying completion and closing them out. Monitor and process the

Service Desk Manager

Franklin Fitch Inc.

West Hartford, Connecticut, USA

Full-time

Service Desk Manager - West Hartford, CT - $120,000 Service Desk Manager opportunity with a leading Connecticut based Managed Service Provider. This opportunity will see you take ownership of the Service Desk function, who have just completed a growth phase, meaning that the slate is clean, with the team's next evolution being the focus. As the Service Desk Manager, you will lead the Service Desk Function to deliver strong and expectational client service and operational excellence! Following a

IT Service Desk Analyst

NTT DATA

Lemont, Illinois, USA

Full-time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[Service Desk Analyst]] to join our team in [[Lemont]], [[IL]], [[USA]]. Job Responsibilities Include Service Desk Analyst's primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. Support will requi

IT Service Desk Technician

CRI Advantage, Inc.

Idaho Falls, Idaho, USA

Full-time

The IT Service Desk Technician I on our Service Desk team reports directly to the Service Desk Manager providing support to diagnose and resolve problems with computer hardware/software, and peripherals at the desktop/laptop level. The IT Service Desk Technician I resolves common operating problems working under close personal supervision and is provided detailed written or oral guidance as documented in KBAs or standard documentation provided by TSS both before and during assignments. As instru

Service Desk Engineer - UC

Konica Minolta Business Solutions

Denver, Colorado, USA

Full-time

Overview The Service Desk Engineer - UC (L1) position is a technical position for supporting clients LAN and service platform offerings. This group is focused on resolving issues remotely for our nationwide client base of telecom and unified communications clients. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, or our client portal. Please note, although this is a remote role, you must live within 1 hour of Columbu