Support Jobs in Ashburn, VA

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Product Support Specialist

CGI

•

Fairfax, Virginia, USA

Full-time

Product Support Specialist Position Description CGI Federal is seeking a Product Support Specialist to provide technical assistance and guidance to customers, troubleshoot issues, ensure satisfaction, and contribute to process improvement. Your future duties and responsibilities Reports to the DevOps Manager and oversees data center operations and production availability. Manages a diverse team across four areas: Help Desk, Systems Administration, Database Engineering, and Software Deployment,
Posted 51 days ago | Updated 1 hour ago

Associate Help Desk Support Specialist

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 16 days ago | Updated 11 hours ago

IT Helpdesk Support

Kforce Technology Staffing

•

Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p
Posted 6 days ago | Updated 1 day ago

IT Support Analyst, MSP Experience Required - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i
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Posted 13 days ago | Updated 3 days ago

Network/Systems Support Specialist, MSP - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Network/Systems Support Specialist, MSP, Centreville, VA Initial training period for this Network/Systems Support Specialist position would be onsite, then hybrid onsite/remote. Company provides highly competitive benefits package. We are looking for candidates with experience working for MSPs (Managed Services Providers) and technical skills in Active Directory, Office 365, Sys Admin, ConnectWise (or other ticketing systems), and Windows. We are looking for candidates with 4-5 years of experi
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Posted 13 days ago | Updated 3 days ago

Tier 2-3 Network/Systems Support Specialist - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month
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Posted 13 days ago | Updated 3 days ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

•

Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 25 days ago | Updated 11 hours ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio
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Posted 13 days ago | Updated 3 days ago

Tier 1-2 IT Support Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our
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Posted 13 days ago | Updated 3 days ago

Technical Support

Dynamic Computing Services Corporation

•

Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is a customer-fa
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Posted 31 days ago | Updated 5 days ago

PEGA Application Support Engineer - (PCSA / PCSSA)

Zillion Technologies

•

Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL - 955- NOW -1070 PEGA Application Support Engineer $$ BEST RATES AVAIALBLE $$ Duration: Long Term Ongoing Project with NO end Date Direct BANKING Client Hybrid Role - 1 Day a week onsite in Vienna, VA // 4 Days fully remote Contractor - Pega Support Engineer Enterprise System Support 01 Basic Responsibilities: To serve as the technical subject
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Posted 11 days ago | Updated 6 days ago

Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 18 days ago | Updated moments ago

Technology Support Trainer

Phoenix Technology Partners, LLC

•

Washington, District of Columbia, USA

Full-time

As a Technology Support Trainer, you will be responsible for contributing your expertise to providing a variety of software training and application support services to our client. You will identify training needs of all client employees via training requests, new technology, analysis, and help desk reports. Other key responsibilities include: Providing assistance and training to end-users for applications in a variety of different methods (e.g. classroom, one to one, remote training, and produc
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Posted 60+ days ago | Updated 2 days ago

Production Support - Night Shift

Oraapps Inc

•

Reston, Virginia, USA

Contract

Job Title - Production Support - Night Shift Location Reston, VA **NIGHT SHIFT Shift is 7pm - 7am 3 nights a week and 1 day a week 1am-7am. Shift is set and changed quarterly. Job Description: In this incident management function, manage incidents to resolution in a 24/7/365 environment using the client incident management processes, effectively guide incident and triage calls from a technical perspective, share technical details obtained from monitoring tools and dashboards to aid troubleshooti
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Posted 2 days ago | Updated 16 hours ago

Desktop Support Technician

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 13 days ago | Updated 11 hours ago

Enterprise Monitoring & Support Specialist II

CGI

•

Reston, Virginia, USA

Full-time

Enterprise Monitoring & Support Specialist II Position Description CGI has an immediate need for an Enterprise Monitoring & Support Specialist II to join our team in Reston, VA, Plano, TX, Troy, AL or Columbia, SC. This is an exciting opportunity to work in a fast-paced team environment supporting one of the largest leaders in the secondary mortgage industry. We take an innovative approach to supporting our client, working side-by-side in an agile environment using emerging technologies. This p
Posted 5 days ago | Updated 1 hour ago

Tier 2 Desktop Support Analyst

IT Concepts Inc

•

Washington, District of Columbia, USA

Full-time

Description Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity
Posted 4 days ago | Updated 9 hours ago

Customer Support Analyst

SAIC

•

Arlington, Virginia, USA

Full-time

Job ID: 2404409 Location: ARLINGTON, VA, US Date Posted: 2024-03-25 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I
Posted 33 days ago | Updated 10 hours ago

Application Support / Documentation Specialist

Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 4 days ago | Updated 4 days ago

Senior Support Analyst

Edward Jones

•

Washington, District of Columbia, USA

Full-time

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are a
Posted 6 days ago