Support Jobs in Sterling, VA

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Sr. Technical Support Engineer, Focused Services

PaloAlto Networks

Herndon, Virginia, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Sr. Technical Support Engineer - Focused Services, Prisma Access

PaloAlto Networks

Herndon, Virginia, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Executive IT Support Specialist

Amentum

Chantilly, Virginia, USA

Full-time

This is an on-site role reporting to our Chantilly, VA office. ship is required to apply. The Executive IT Support Specialist is the first point of contact for providing support to the executive staff and monitoring onsite headquarters operations. The position is responsible for problem determination, incident recording, problem resolution, and escalation per corporate policies and procedures. The successful candidate will have exceptional interpersonal skills and will possess enhanced technica

Java Full Stack Developer with Production Support

Technology Ventures

McLean, Virginia, USA

Contract

Location: Hybrid (Onsite in McLean, VA - Tuesday through Thursday)Assignment Type: Contract to Hire (CTH)Conversion Salary Range: $110,000 - $115,000 annuallySchedule: Flexibility required for occasional weekend or after-hours production support, balanced throughout the pay period with no additional overtime compensation.Must-Have Qualifications: Bachelor s or Master s Degree in Computer Science, Engineering, or a related fieldMinimum 3 years of hands-on development experience using core JavaExp

IT Executive Support Administrator

CrowdStrike

Arlington, Virginia, USA

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com

Desktop Support Analyst (News Broadcast team)

Tentek, Inc.

Washington, District of Columbia, USA

Full-time

Desktop Support Analyst (News Broadcast team) Work Schedule: Onsite daily Duties: Troubleshoot hardware and software issues onsite and remotely, including on-air support.Equipment setups and moves.Computer imaging and configuration.Log, update and follow up on support requests in ticketing system.Ensure support meets the customer requirements as defined in the Service Level Agreements.Assist other groups in Technology with tasks required onsite.Assist with technical projects, including planning,

Senior Desktop Support

Danta Technologies

Washington, District of Columbia, USA

Contract

Addressing User Tickets:Respond promptly to user queries related to hardware, software, and networking.Diagnose and resolve technical issues efficiently.Installation and Troubleshooting:Assist users in installing applications and setting up computer peripherals.Troubleshoot hardware and software problems effectively.Remote Troubleshooting:Utilize remote troubleshooting techniques to resolve issues.Provide clear instructions to users for problem resolution.Documentation and Reporting:Maintain det

Top Secret Desktop Support

TEKsystems c/o Allegis Group

Arlington, Virginia, USA

Full-time

Description: As the Desktop Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the Joint Service Provider (JSP) user community and you will interact daily with the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing desktops, laptops, software installations issues, and other critical needs. The Deskside Support Technician is predicated on analytical and planning exp

System Admin (3rd / 4th Level Support)

Tentek, Inc.

Washington, District of Columbia, USA

Contract

System Admin (3rd / 4th Level Support) Duties: Provide support for implementation, troubleshooting and maintenance of systems across the enterprise. Design, develop, and maintain Microsoft Windows client architecture .Manage solutions to support management of smartphones and other mobile devicesProvides advanced troubleshooting (3rd/4th level support) for complex issues related to Operating System, Enterprise Software or Configuration settings on these devices.Define technical standards and main

Engineering Support Specialist II

BAE Systems

Washington, District of Columbia, USA

Full-time

Job Description BAE Systems is seeking a mid-level Military Construction (MILCON) documentation developer who will support the Navy Program Manager responsible for Strategic Systems Planning (SSP) Facilities Acquisition at TRIDENT Submarine Bases Kings Bay Georgia and Bangor Washington. The selected candidate will help to develop comprehensive MILCON documentation to include Basic Facility Requirement (BFR) documents, review Facility Planning Documents (FPD), input data into Electric Project G

Technical Support - Active DoD Secret

Prism, Inc.

Alexandria, Virginia, USA

Full-time

PRISM seeks a Technical Support Technician to resolve problems on the telephone with users, walk them through a series of steps to determine the problem, and classify the level, priority, and nature of the problems and systems. Duties: Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements.Provides expert and second-tier technical support for the installation and repair of complex systems and outages.Reviews systems and

Customer Support Analyst

SAIC

Arlington, Virginia, USA

Full-time

Job ID: 2406051 Location: ARLINGTON, VA, US Date Posted: 2024-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I

Technical Support

Dynamic Computing Services Corporation

Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is a customer-fa

Tier Support Systems Administrator Manager

Peraton

Chantilly, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

IAM Support Engineer (Ping, Siteminder, Daon)

INSPYR Solutions

Remote or Vienna, Virginia, USA

Contract

Title: IAM Support Engineer (Ping, Siteminder, Daon) Location: 100% Remote Duration: Initial 6 month duration, with potential extensions Compensation: $60.00/hour - $80.00/hour Work Requirements: , Holders or Authorized to Work in the U.S. Skillset / Experience: To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles related to Client Identity Access, Authorization, and Authentication (IAM). To provide technical direction,

Engineer - Undersea Weapons and Warfare Systems Support - PMS 415

SYSTEMS PLANNING AND ANALYSIS, INC.

Arlington, Virginia, USA

Full-time

Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter . Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to

Engineer - Undersea Weapons and Warfare Systems Support - SUB 073

SYSTEMS PLANNING AND ANALYSIS, INC.

Arlington, Virginia, USA

Full-time

Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter . Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to

IT Technician - Deskside Support

DLA Piper

Washington, District of Columbia, USA

Full-time

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster DLA Piper is, at its core, bold, exceptional collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in m

Customer Support Analyst

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi

Administrative and Technical Support Specialist

Amentum

Arlington, Virginia, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha