Technical Support Help Desk Manager Jobs in Remote, CA

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Helpline/Helpdesk Support

Vy Systems

Elk Grove, California, USA

Full-time, Third Party

Role: Helpline/Helpdesk Support Location: Elk Grove, CA (ONSITE) Type: Full Time Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in personPassion for customer service and ownership of the customer experience, including comprehensive issue resolutionAble to effectively tailor communication and style to differing audiencesAble to self-manage and work independently in a fast-paced, constan

Helpline/Helpdesk Tier 1 Support - Elk Grove, CA

Vy Systems

Elk Grove, California, USA

Full-time

Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly.Mac Troubleshooting skillsServiceNow experience (

Help Desk Support with Mac OS & IOS

Talent Group

Elk Grove, California, USA

Full-time

Job Role: Helpline Tier 1 Support Location: Elk Grove, CA (Onsite) Full Time Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with c

Help Desk Support II

Odesus

Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK but must reside in Southern CaliforniaMUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1

Executive Technical Support Analyst

TEKsystems c/o Allegis Group

Mountain View, California, USA

Full-time

Description: Are you looking to join a fast paced, dynamic team where you can put your interpersonal skills to use while solving technical problems for our senior leadership team? Our client is looking for a dynamic and customer-focused Desktop Support Analyst for Executive Support in their Mountain View headquarters. If you love working in a culture of lean experimentation and rapid iteration, we've got a challenge for you! The role of the Desktop Support Analyst 3 - Executive Support is to ass

MacOS /Mac/IOS Support Specialist (Onsite in Elk Grove, CA) /Helpdesk / Help desk

Valiantica, Inc

Elk Grove, California, USA

Third Party, Contract

Key Qualifications Motivation and ability to work as part of a distributed team Good interpersonal communications and customer service skills Excellent English-language oral and written communications skills Excellent telephone and email etiquette Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Strong troublesho

Helpdesk/Desktop Support

HTC Global Services

San Jose, California, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

Technical Support Engineer

Invovia Inc

Santa Clara, California, USA

Contract

Role : Technical Support Engineer Location : Santa Clara/ San Diego Onsite all 5 days. Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment

Mac OS Help Desk Support

Nityo Infotech Corporation

Elk Grove, California, USA

Full-time

Mac OS Help Desk Support Location: Elk Grove, CA (Onsite) - 5 days a week Fulltime Role Key Skills - Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple certs Job Role: HelpLine Tier 1 Support Role Summary Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skil

Technical Solutions Engineer (Tier 3 Support)

Agile Global Solutions, Inc

Davis, California, USA

Full-time

Minimum Required Qualifications: Not a software development position but a software troubleshooting TECHNICAL Bachelor of Computer Science Degree is a mustExperience in programming (SQL, Powershell, )Strong skills with programmingIntermediate proficiency in the following technologies: MS Windows (application logs and security logs) , MS Office, MS Planner/ProjectProficient in Internet related applications such as E-Mail and FTP clients and Web BrowsersProficient in Networking Knowledge (unders

Technical Support Analyst

Ledgent Technology

San Diego, California, USA

Contract

Key Details: Duration: 6 month contract (possible hire) Location: can be either fully remote or fully onsite in San Diego Schedule: Mon-Friday 8AM-5PM EST / 5AM-2PM PST Pay: $20-26.50/hr Summary: The Technical Support Analyst I is responsible for basic configuration and upgrades of software, hardware, as well as network connectivity for internal desktop systems, laptops, printers and smartphones. Under direct or close supervision, identifies and resolves a wide range of basic tasks and enterpris

Senior Technical Support Engineer - Federal

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Technical Support Engineer

Tranzeal, Inc.

Santa Clara, California, USA

Contract

Job Title: Technical Support Engineer - Integrations Location: Santa Clara, CA This position will also require onsite presence weekly on Wednesday & Thursday Integrations gets a mix of issue types that typically center around there broad topics: 1) Email 2) SSO/Authentication 3) Web Services 4) Scripting /Rest API 5) database issues must have: Web Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programming language, Relational databases concepts Nice to Have:S

Senior Technical Support Engineer - Federal

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer - Federal

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Helpdesk Support

Apex Systems

San Diego, California, USA

Full-time

Job#: 2026317 Job Description: Helpdesk Support (Remote) The Desktop Support Analyst is responsible for working the IT Service Desk which will answer and triage any calls that come through. This position will be dedicated to answering the internal support calls coming through the IT Service Desk. Please see the following requirements and send your qualified resume to Responsibilities: Diagnoses, identifies, isolates, and resolves Tier 1 issues utilizing historical database records and technical

Senior Technical Support Engineer - Federal

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer - Federal

ServiceNow, Inc.

San Diego, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Technical Support Engineer

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t