Technical Support Manager Jobs in Austin, TX

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Technical Operations Manager

Infotree Service Inc.

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Austin, Texas, USA

Contract

Desired Background: - 3-5 years experience of team management in an ecommerce or tech environment - Experience with Sprint Management and/or Program Management - Confidence in MS Excel, Querybook, CJA (Customer Journey Analytics), Tableau or other data query and reporting tools - Specialty in Tagging or Data Sharing configurations is desirable but not essential - Current Agile, PMI, or Prince2 Practitioner Certification is desirable but not essential - Bachelor's and master's degree, or combinat
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Posted 16 days ago

ASG Technical Account Manager

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The Technical Account Manager on the Managed Services team serves as clients' main point-of-contact for proactive post-sales managed services activities for SHI Managed Services in the ASG Product & MSP Group. The TAM is responsible for driving customer adoption of the Azure and AWS platforms and acts as the customer's primary point of contact for all non-support-related inquiries within SHI's Managed Services portfolio. The TAM maintains a technical understanding of the customer's
Posted 22 days ago | Updated 3 hours ago

CAPPS Financials Technical Support Specialist

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2026732 Job Description: Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS Teams chats/calls, and meetings. Will also serve as CAPPS Level 1 Support (submit tickets to CPA) and provide CAPPS expertise as needed for business process development, testing, & training. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirem
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Posted 23 days ago | Updated 7 hours ago

Technical Support Engineer

Take2 Consulting

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Austin, Texas, USA

Contract

Client is seeking Technical Support Engineers who will directly contribute to the transformative growth within our Cloud and Enterprise Infrastructure division by supporting Cloud Remote Technical Support team reporting to the Cloud Sr. Engineering Services Manager. The ability to work across cultural boundaries and to collaborate with other teams are key skills required for this role. The position requires working in a 24/7 operation and will require someone who is pro-active and communicates e
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Posted 60+ days ago | Updated 20 days ago

Consulting Technical Manager

Oracle Corporation

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Austin, Texas, USA

Full-time

Job Description Job Duties: Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. Analyze business needs to help ensure Oracle solution meets the customer's objectives by combining industry best practices, product knowledge, and business acumen. Exercise judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very c
Posted 3 days ago | Updated 3 hours ago

Technical Program Manager

HCL America Inc.

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Austin, Texas, USA

Full-time

HCL is seeking a highly skilled and experienced Technical Program Manager with expertise in data analysis and data warehousing to join our team. The ideal candidate will have a strong technical background, excellent project management skills, and a deep understanding of data-related technologies. As a Technical Program Manager, you will lead cross-functional teams in the design, development, and implementation of data analysis and data warehousing solutions to support our business objectives. Re
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Posted 25 days ago

Sr. Manager - Support Sites & Tools Readiness, AppleCare

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing
Posted 30 days ago | Updated 3 hours ago

Technical Consulting Manager

Konica Minolta Business Solutions

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Austin, Texas, USA

Full-time

Overview Reporting to the local market Managing Director, the Technical Consulting Manager (TCM) is an experienced technical leader who is passionate about solving customer problems and is driven to ensure that the delivery of managed services is functioning optimally; advising and consulting regularly with customers on further stabilization and optimization of the IT environment is a critical component of the role. The Technical Consulting Manager (TCM) is the primary relationship manager for
Posted 25 days ago | Updated 3 hours ago

Technical Manager, M365 Platform

Request Technology, LLC

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Austin, Texas, USA

Full-time

Technical Manager, M365 Platform Salary: Open + Bonus Location: Open to the following locations Chicago, IL / Houston, TX / Dallas, TX / Austin, TX / Boston, MA / Palo Alto, CA / San Francisco, CA / Los Angeles, CA / New York City, NY / Salt Lake City, UT / Washington DC / Miami, FL Hybrid: 3 days on-site, 2 days remote **We are unable to provide sponsorship for this role** Qualifications Bachelor's degree 5+ years of M365 product experience Prior experience in M365, specifically MS Teams a
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Posted 41 days ago | Updated 3 days ago

Fall 2024 Junior Technical Support Internship

Earthjustice

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Remote

Contract

Earthjustice s IT team is accepting applications for one part- or full-time junior technical support intern to work with us for 10-12 weeks during fall 2024. We will accept applications from students who will have completed their first year at a technical college, community college, or 4-year undergraduate program by June 2024. This is a paid position. The successful candidate may work a hybrid schedule from our San Francisco, CA office or remotely during west coast hours. Earthjustice is the pr
Posted 4 days ago

Remote-Technical Support Analyst

Apex Systems

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Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E
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Posted 5 days ago | Updated 7 hours ago

Consultant, Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 24 days ago | Updated 3 hours ago

Consultant, Global Technical Support

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 24 days ago | Updated 3 hours ago

Sr. Manager, Escalation Support (Remote)

CrowdStrike

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Remote

Full-time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is com
Posted 11 days ago | Updated 3 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 39 days ago | Updated 1 hour ago

Technical Support Specialist

AVer Information

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Remote

Full-time

About AVer Information Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity and enrich learning. AVer's solutions leverage the power of technology to help people connect with one another to achieve great things. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we
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Posted 10 days ago | Updated 10 days ago

Senior Support Account Manager

ServiceNow, Inc.

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Remote or Orlando, Florida, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 23 days ago | Updated 2 hours ago

Technical Support Engineer-/Red Hat Certified

Data Network

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Remote

Contract

To be successful in this position, your skills should include strong Linux (Red Hat Certified Preferred), Networking (Video Networking preferred) and the ability to work with technically oriented CATV customers. Responsibilities: In this work remote position, you will be serving as the primary customer liaison; working with cross-functional teams to meet the customers needs.Strong Linux and network engineering skills, working with video broadcasting applications are required.Ownership of the pro
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Posted 60+ days ago | Updated 4 days ago