Technical Support/ Help Desk Jobs in 20001

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IT Mart - Technical Support Specialist, Help Desk Support

Alpha Omega Integration LLC

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Washington, District of Columbia, USA

Full-time

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity. Our consistent growth has fostered a series of accolades includin
Posted 34 days ago | Updated 5 hours ago

IT Helpdesk Support

Kforce Technology Staffing

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Washington, District of Columbia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support. Responsibilities: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware * Respond to queries either in person or over the phone * Respond to email messages for customers seeking help * Walk customer through problem-solving process * Install, modify, and repair computer hardware and software * Run diagnostic programs to resolve p
Posted 18 days ago | Updated 1 hour ago

Mid-level Help Desk Support Technician

Chenega MIOS

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Washington, District of Columbia, USA

Full-time

Req ID: 31095 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 2 days ago | Updated 5 hours ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

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Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted 13 days ago

Mid-level Help Desk Support Technician

Chenega MIOS

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Washington, District of Columbia, USA

Full-time

Req ID: 30785 Summary Mid-level Help Desk Support Technician Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and tak
Posted 23 days ago | Updated 5 hours ago

Associate Help Desk Support Specialist

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 27 days ago | Updated 7 hours ago

Intermediate Help Desk Support Specialist

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team
Posted 27 days ago | Updated 7 hours ago

Technical Support Specialist

Node.Digital

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Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and
Posted 41 days ago | Updated 9 days ago

Technical Support Analyst

Pyramid Consulting, Inc.

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Maryland City, Maryland, USA

Contract

Immediate need for a talented Technical Support Analyst. This is a 06+ Months contract opportunity with long-term potential and is located in Byfield, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-19401 Pay Range: $30 - $34/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Note- ONSITE POSITION. Schedule will start on 1st
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Posted 9 days ago

Help Desk Support Service Specialist - Senior

NuAxis LLC

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Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers, and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 36 days ago | Updated 7 hours ago

Administrative and Technical Support Specialist

Amentum

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Alexandria, Virginia, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha
Posted 7 days ago | Updated 5 hours ago

Administrative and Technical Support Specialist

Amentum

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Arlington, Virginia, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha
Posted 7 days ago | Updated 4 hours ago

Technical Support

Dynamic Computing Services Corporation

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Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is a customer-fa
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Posted 43 days ago | Updated 17 days ago

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Maximus, Inc.

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Bethesda, Maryland, USA

Full-time

Description & Requirements This role involves providing comprehensive technical support for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE), focusing on ICD 702 mission requirements. -This position is a limited assignment with opportunity for a longer-term assignment- Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS281, P4, Band 7 Key Responsibilities: - Analyze client content and systems using advanced data analysis te
Posted 50 days ago | Updated 4 hours ago

Sr. Technical Support Engineer - Focused Services, Prisma Access

PaloAlto Networks

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Herndon, Virginia, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility
Posted 10 days ago | Updated 17 hours ago

Sr. Technical Support Engineer, Focused Services

PaloAlto Networks

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Herndon, Virginia, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility
Posted 11 days ago | Updated 17 hours ago

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

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Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp
Posted 21 days ago | Updated 17 hours ago

Technical Support - Transport Systems Engineer T2 Alpha (TS/SCI) - DODF2

QinetiQ

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Chantilly, Virginia, USA

Full-time

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all
Posted 3 days ago | Updated 8 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 23 days ago | Updated 4 hours ago

Technical Support Specialist

Swift Strategic Solutions Inc

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Remote

Contract, Third Party

A Public Sector client of ours is looking for a Technical Support Specialist to work on their ongoing project in the Raleigh, NC office. Below are the additional details of this role: Required Skills: We need a minimum of 3+ years of hands-on experience in the following. Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardwareAbility to identify trends and makes suggestions for technical modifications to solve future prob
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Posted 3 hours ago