Tier 1 Help Desk Jobs in Chicago, IL

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IT Service Desk Tier 1 Technical Support

INSPYR Solutions

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Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 14 days ago | Updated moments ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 39 days ago | Updated moments ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 5 hours ago

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O
Posted 18 days ago | Updated 9 hours ago

CSI Engineer - Mainframe

CDW

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Chicago, Illinois, USA

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

HYBRID- IT Support Technician Level I

Apex Systems

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Lemont, Illinois, USA

Full-time

Job#: 2027550 Job Description: HYBRID- IT Support Technician Level 1 9AM- 5:30PM CST Candidates within a reasonable driving distance to Lemont, IL Monday-Friday The contractor is required to work a standard 40-hour week, 8 hours daily. The contractor schedule shall be Monday through Friday, 9:00 AM to 5:30 PM, excluding holidays. PLEASE NOTE: For the first 90 days, the contractor must work on-site at the client site in, Lemont, Illinois 60439, proceeding with an optional hybrid schedule. Apex S
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Posted 18 days ago | Updated moments ago

CSI Engineer - Mainframe

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

CSI Engineer - CI

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

Regional IT Support Manager

Vi

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Chicago, Illinois, USA

Full-time, Third Party

The Regional IT Support Manager is responsible for managing the IT support function for their assigned locations, including providing leadership and support to the Community Technology Support Coordinators, managing the Help Desk to ensure that published service level agreements (SLAs) are being met for the assigned locations, and oversight of any third-party vendors providing support. This position also assists with the everyday tasks involved with the maintenance and support of the computing e
Posted 11 days ago

Entry level Desktop support

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 47 days ago | Updated 14 days ago

Help Desk Manager

VC5 Consulting

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Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom
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Posted 27 days ago | Updated moments ago

Desktop Support Technician

Brooksource

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Chicago, Illinois, USA

Contract

Deskside Support Technician Chicago, IL - 1 Day a week remote work optional after probationary period Public Trust Clearance eligible Duration: 6m Contract to Hire Pay:$30-$35/hr Job Summary Our government client is seeking a Helpdesk Associate to join their support team to provide essential IT services to multiple customers within the Department of Justice. The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance
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Posted 18 days ago

IAM Analyst

Kforce Technology Staffing

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Chicago, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an IAM Analyst in Chicago, IL. Duties Include: * IAM Analyst will provide front line primary technical support to end users on various technical issues and problems relating to hardware, software, and peripherals * Responsible for responding to, documenting, and resolving service tickets in a timely manner according to provided SLA's * Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls
Posted 5 days ago | Updated 1 hour ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager. They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individu
Posted 5 days ago | Updated 8 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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Oak Brook, Illinois, USA

Full-time

Description: We currently have an opening for a Desktop Support Technician position in Oak Brook, IL. This team of five is in need of a Desktop Support specialist to join their team. They provide complete issue resolution (L1-3) to support more than 1000 end-users. The day-to-day work varies from phone/email support, project-based work, to walk-ups and C-level executive support. The responsibilities of this position include responding to calls, tickets, and emails to troubleshoot reported issue
Posted 3 days ago | Updated 8 hours ago

Help Desk Analyst

Network Data Systems

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Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 3 days ago

SOC and Information Security Analyst

Techno-Comp, Inc.

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Remote

Contract, Third Party

Job Title: SOC and Information Security Analyst Work Location: Temple Terrace, FL (Remote) Must Have Skills: Associate degree in Computer Science, Information Security, or a related field.1 to 3 years of experience in a security-related role.Fundamental knowledge of Cyber Security technologies.Understanding of the threat landscape and indicators of compromise.Strong problem-solving skills.Proactively engage with customers, client executives, and management teams.Excellent documentation and commu
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Posted 24 days ago | Updated 4 days ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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Oak Brook, Illinois, USA

Full-time

Description: Our client has a team of 5 that is looking for a Desktop Support specialist to join their team. This team supports 1000+ end users providing complete issue resolution (L1-3). Day to day varies from phone/email, project-based work to walk-ups and C-level executive support Responsibilities will include: *Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment. *Answering tickets via phone and email and own resolution of all of the issues. *Tr
Posted 3 days ago | Updated 8 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager.
Posted 5 days ago | Updated 8 hours ago

Network Engineer

Robert Half

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Indiana, USA

Full-time

Description We are offering an exciting opportunity for a Network Engineer. The successful candidate will be part of our team, implementing and supporting wide area networks (WAN), as well as providing third-level support for local area networks (LAN) across our organization. You will also collaborate with our Desktop Support Team to resolve site-specific network issues. Responsibilities: Implement and support wide area networks (WAN) to ensure smooth connectivity and network efficiency Provide
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Posted 11 days ago | Updated 9 hours ago