Tier 1 Help Desk Jobs in Phoenix, AZ

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Tier 1 Software Customer Success Specialist - M

Next Step Systems

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Phoenix, Arizona, USA

Full-time

Tier 1 Software Customer Success Specialist, Phoenix, AZ We are looking for direct Customer Success Specialist with experience working in a tech field with people who have handled Ticketing Center cases. This position is 100% Onsite with possible Hybrid. As a Tier 1 Software Customer Success Specialist, you excel at being a customer advocate and providing a unique balance of customer focus along with technical expertise. You always make amazing customer service your priority. Your attention t
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Posted 5 days ago | Updated 12 hours ago

Tier 1 - Help DeskTechnician - Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 6 hours ago | Updated moments ago

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O
Posted 18 days ago | Updated 9 hours ago

CSI Engineer - Mainframe

CDW

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Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

Help Desk

Randstad Digital

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Scottsdale, Arizona, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue! With oversight, provides entry level production and non-production support of applications
Posted 5 days ago | Updated moments ago

Desktop Administrator

Londen Insurance Group

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Phoenix, Arizona, USA

Full-time

Desktop Administrator Position: Primary responsibilities Resolve help desk issues promptlyUpdate software on workstations and laptopsProcess new-hires and terminationsProvide VDI environment maintenanceProvide support for network and desktop printersPrioritize projects and help desk issues efficientlyMaintain inventory of hardware and softwareDocument all actions when troubleshooting and resolving issuesBe available to work non-business hoursCover the shift for our night print operator, as neede
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Posted 7 days ago

CSI Engineer - CI

CDW

•

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 5 days ago | Updated 9 hours ago

Desktop Field Support Specialist [3rd Shift]

Beacon Systems, Inc

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Phoenix, Arizona, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Desktop Field Support Specia
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Posted 1 hour ago

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

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Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req
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Posted 20 days ago | Updated 12 hours ago

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

•

Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position, Phoenix, AZ We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer sup
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Posted 20 days ago | Updated 12 hours ago

Desktop Field Support Specialist - 3rd Shift

Beacon Systems, Inc

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Phoenix, Arizona, USA

Contract

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide We are looking for Desktop Field Support Specialist - 3rd Shift at Phoenix, AZ. Request you to make sure your updated Res
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Posted 2 hours ago

Service Desk Analyst

Kollasoft Inc.

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Phoenix, Arizona, USA

Contract

Service Desk Analyst with the State of AZ (Locals to AZ only) This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included)regarding clients, personal computers, personal computer peripherals, printers, telephone services, cellular services, Active Directory assistance, Google account assistance, VPN account assistance, and st
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Posted 60+ days ago | Updated 25 days ago

Mgr, Administrative Systems

Phoenix Children's

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Phoenix, Arizona, USA

Full-time

When you join the healthcare team at Phoenix Children s, you ll see the world of medicine through the eyes of a child. You ll be amazed by something new every day, inspired by the capabilities and expertise of your co-workers, and you ll be able to transform your professional ambitions into reality. Here, you can be part of a growing system that will never outgrow its sense of joy, purpose, or discovery. Grow with us. We re looking for lifelong learners who transform curiosity into discovery to
Posted 27 days ago

Remote AWS Cloud Solutions Architect and Operations Manager

Motion Recruitment Partners, LLC

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Remote or Phoenix, Arizona, USA

Full-time

A company in the research & consulting space is looking for a remote AWS Solutions Architect & Operations Manager to add to their growing team. In this role, you will be focused on designing and configuring scalable AWS service solutions for the functional, data science and software engineering groups. You will also be repsonsible for overseeing AWS budgeting and ultimately, picking a service offering best for overall cost efficiency. Lastly, you will oversee the work of a help desk team that is
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Posted 5 days ago | Updated 5 hours ago

System Admin

Motion Recruitment Partners, LLC

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Phoenix, Arizona, USA

Full-time

A local non-profit located in Phoenix, AZ is currently looking for a System Administrator to add to their growing team. This individual will act as somewhat of a generalist, helping with technical support issues, management of their servers, O365 administration and some basic networking tasks. They are also in the middle of their journey to cloud so if somebody had experience with transitioning a hybrid Azure Active Directory set up to a cloud native Azure Active Directory set up, it would be a
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Posted 33 days ago | Updated 5 hours ago

Senior SOC Analyst

Judge Group, Inc.

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Phoenix, Arizona, USA

Full-time

Location: Phoenix, AZ Salary: Negotiable Description: Our client is currently seeking a Senior SOC Analyst Job Type: Direct Hire Location: Hybrid in Phoenix, AZ Pay Rate: Negotiable Contact: Responsibilities: Expert-level incident analysis and guidance provision for SOC analystsConduct threat hunting and investigations, presenting findings to managementRecommend security enhancements across various platformsAssist in testing and deploying SIEM, MDR, and SOAR toolsMaintain and improve mo
Posted 33 days ago | Updated 9 hours ago

SOC and Information Security Analyst

Techno-Comp, Inc.

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Remote

Contract, Third Party

Job Title: SOC and Information Security Analyst Work Location: Temple Terrace, FL (Remote) Must Have Skills: Associate degree in Computer Science, Information Security, or a related field.1 to 3 years of experience in a security-related role.Fundamental knowledge of Cyber Security technologies.Understanding of the threat landscape and indicators of compromise.Strong problem-solving skills.Proactively engage with customers, client executives, and management teams.Excellent documentation and commu
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Posted 24 days ago | Updated 4 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 38 days ago | Updated 8 hours ago

IT Security Administartor

Reasonn

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Remote

Contract

IT Security Administrator Arlington, VA 6 Months+ Job Summary The IT security administrator will be responsible for day to day activities surrounding general user id administration and access control/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden skill sets/ information security & technology acumen by being part of a diversified team working with highly skilled professionals. Responsibili
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Posted 4 days ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 10 days ago | Updated 3 days ago