Tier 2 Help Desk Jobs in Washington, DC

1 - 20 of 254 Jobs

Tier II Helpdesk/Technical Support SpecialistJob Title - Tier II Helpdesk/Technical Support Specialist

Business Operational ConceptsCompany Name - Business Operational Concepts

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Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o

Tier 2-3 Help Desk Analyst - MJob Title - Tier 2-3 Help Desk Analyst - M

Next Step SystemsCompany Name - Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Help Desk Analyst (Tier 1)Job Title - Help Desk Analyst (Tier 1)

LeidosCompany Name - Leidos

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Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to aid an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Privat

Linux Systems Administration (Tier 2)Job Title - Linux Systems Administration (Tier 2)

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Tier 2 NOC Admin SupportJob Title - Tier 2 NOC Admin Support

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Tier 2 Network AdministratorJob Title - Tier 2 Network Administrator

PeratonCompany Name - Peraton

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Washington, District of Columbia, USA

Full-time

Tier 2 Desktop Support AnalystJob Title - Tier 2 Desktop Support Analyst

IT Concepts IncCompany Name - IT Concepts Inc

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Washington, District of Columbia, USA

Full-time

Description Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity

Team Leader - Helpdesk, Tier 1Job Title - Team Leader - Helpdesk, Tier 1

Edward JonesCompany Name - Edward Jones

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Washington, District of Columbia, USA

Full-time

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are a

Tier 2 Desktop Support AnalystJob Title - Tier 2 Desktop Support Analyst

IT ConceptsCompany Name - IT Concepts

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Washington, District of Columbia, USA

Full-time

Founded in 2003, IT Concepts' core values - customer-centricity, teamwork, driven to deliver, innovation, and integrity - ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver i

Tier II Helpdesk/Technical Support Specialist (Event Management)Job Title - Tier II Helpdesk/Technical Support Specialist (Event Management)

Business Operational ConceptsCompany Name - Business Operational Concepts

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Washington, District of Columbia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist - MJob Title - Tier 2-3 Network/Systems Support Specialist - M

Next Step SystemsCompany Name - Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 2-3 Network/Systems Support Specialist, Centreville, VA We are looking for a Tier 2-3 Network/Systems Support Specialist for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Helpdesk does not typically go on-site, however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 month

Help Desk Tier I&IIJob Title - Help Desk Tier I&II

QCI/Quandrant, Inc.Company Name - QCI/Quandrant, Inc.

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Chantilly, Virginia, USA

Full-time

Help Desk Tier I&II Chantilly, VA MUST: Experienced Help Desk Tier I&II 3 - 5 years of Help Desk Tier I&II Support 3 - 5 years of Remote Troubleshooting is required 1+ years working for a Commercial company (Non Govt) or Managed Service Provider (MSP) 2 years experience installing, upgrading, repairing, moving and replacing servers, desktops, laptops and peripherals Remote Management / Monitoring (RMM) applications; Proficient with Autotask, Datto RMM, Datto Backup Systems, Microsoft 365, Son

Specialist, Information System Security II, SISS2/ Tier II Helpdesk SpecialistJob Title - Specialist, Information System Security II, SISS2/ Tier II Helpdesk Specialist

PeratonCompany Name - Peraton

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Fort Meade, Maryland, USA

Full-time

Tier 2 Systems AdministratorJob Title - Tier 2 Systems Administrator

BAE SystemsCompany Name - BAE Systems

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Lorton, Virginia, USA

Full-time

Job Description This is an opportunity to work supporting a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300+ network users between the hours of 10am-6pm, a minimum of four days per week onsite; with some remote possible. Additional responsibilities include, and are not limited to, setting up user accounts, imaging workstations, VPN accounts, asset management, research, reporting, records management, and escorting vendors. Taskings

Security Engineer Tier 2Job Title - Security Engineer Tier 2

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Security Engineer- Tier 2 The company is looking for creative individuals interested in helping grow something truly unique in their markets. While the ideal candidate is great at independently getting their work done, at the same time they are a team player who readily and proactively contributes to team activities to both the team and client's consistent satisfaction. This position will be a 6-month contract-to-hire and will need to come into their Manassas, VA or Washington D.C. 2-3 days a we

Tier 2 Incident Response AnalystJob Title - Tier 2 Incident Response Analyst

LeidosCompany Name - Leidos

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Ashburn, Virginia, USA

Full-time

Description Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs Border Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection (CBP) Security Operations Center (SOC) is a US Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion

Tier 1-2 IT Support Analyst - MJob Title - Tier 1-2 IT Support Analyst - M

Next Step SystemsCompany Name - Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our

Tier 1-2 IT Support Analyst - MJob Title - Tier 1-2 IT Support Analyst - M

Next Step SystemsCompany Name - Next Step Systems

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Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio

Functional Business Analyst - Help DeskJob Title - Functional Business Analyst - Help Desk

CGI Group, Inc.Company Name - CGI Group, Inc.

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Arlington, Virginia, USA

Full-time

Functional Business Analyst - Help Desk Position Description Working with a team of 20 members to assist a federal client in their day-to-day activities around Momentum Financials and Acquisition ERP system. Being the first line of support, members work directly with the client, resolving and testing issues, preparing for the agency for upgrades and releases and taking on different/new tasks throughout the week. Your future duties and responsibilities Help Desk Analysts I provide the first poin

Primary Technical Control Facility LeadJob Title - Primary Technical Control Facility Lead

Apex SystemsCompany Name - Apex Systems

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Washington, District of Columbia, USA

Full-time

Job#: 2023562 Job Description: Education Requirement: - Bachelor's Degree in Related Field Years of Experience: - Minimum 5 years' experience with managing and operating cryptographic facilities. Certification Requirements: N/A Clearance Requirements: -Active TS/SCI Clearance Experience Requirements: - Demonstrate knowledge in maintaining the operational status of a Tech Control facility - Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and C