Tier 2 Support Analyst Jobs in Boston, MA

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Tier II IT Support

Alexander Technology Group

•

Needham, Massachusetts, USA

Full-time

The Alexander Technology Group is looking for a Tier II IT Support consultant for our client in Newton. This person will be responsible for providing Tier II support for their clients. The ideal candidate should have 3+ years of prior hands-on experience, top notch customer service skills, have experience providing white glove service, and handling escalations from the helpdesk. This is a permanent hire opportunity. Must have a car to travel to clients locally based in MA occasionally and will b
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Posted 10 days ago

Network Engineer (Tier 2.5)-(Illumio exp needed)

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a remote contractual job opening.Below are the details. If you are interested lease respond with your most recent resume. Network Engineer Tier 2.5 Contractual- 12 month+ (Has high chances of extension) Location: Remote Candidate Description Engineer for application migration / DataCenter exit project with 5-7 years experience in the Information Technology industry, minimum of 3 years of experience in a network operations role. Experience in Cloud technologies and knowledge
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Posted 46 days ago | Updated 18 days ago

Executive Support Analyst

Mitchell Martin, Inc.

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Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 1 hour ago

SOC Analyst (Tier 2)

Valiant Solutions LLC

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Remote

Full-time

Valiant Solutions is seeking aSOC Analyst (Tier 2)to join our rapidly growing and innovative cybersecurity team! Candidates will join a fast-paced and creative team of SOC Analysts, Incident Response engineers, Threat Hunters, and Forensic Analysts focusing on the identification, interrogation, exploitation, and reporting of incidents for the enterprise. Valiant Solutions is a company thatcares about its employees- we've been named one of thein the Washington DC area TEN years in a row! If you
Posted 60+ days ago | Updated 1 day ago

Application Support Engineer ( level 2 support)

Tekniforce

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Remote or Raleigh, North Carolina, USA

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal
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Posted 21 days ago

Application Support Lead / Application Support Analyst / W2 Only

DVI Technologies, Inc.

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Remote

Contract

Job Title: Application Support Lead Position Location: Remote Duration: 9 months POSITION PROFILE: Describe the role and the key responsibilities in order of which they will be doing day 1 and frequently followed by those they will be doing as the project/work progresses (Specialists can use Beeline job description if the manager needs guidance in elaborating): - Solve incidents that come In in a timely manner of quality - Making sure data moves in and out with minimal issues - Particular appli
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Posted 2 days ago | Updated 1 day ago

Production Support Analyst

CyberOne LLC

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Remote

Contract

Production Support Analyst - Senior (Remote): 5+Months Contract 100% Remote Required Clearance: Public Trust *PLEASE NOTE: Resources will work 4X10 hour days rotating, 7 days per week. The shift hours will start at 6PM. Selected resources will be trained for 4 consecutive weeks during daytime, 8AM-4:30PM. Remote/Off-Site workers preferred. * Key Responsibilities: The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all st
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Posted 3 days ago

Application Support Analyst

Kforce Technology Staffing

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Remote or Houston, Texas, USA

Contract, Third Party

RESPONSIBILITIES: Kforce's client in Houston, TX is searching for an Application Support Analyst. Key Tasks: * Provide application support and monitor incident tickets * Triage issues with users and coordinate with core support developers for resolution * As an Application Support Analyst, you will manage open tickets with vendors, handle security initiatives, and manage change requests * Lead scrum calls and contribute to minor incident enhancements, patching, and core support tasks * Utilize
Posted 2 days ago | Updated 2 hours ago

Junior IT Service Technician

GovCIO

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Boston, Massachusetts, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operat
Posted 23 days ago | Updated 1 hour ago

Desktop Support Specialist

Emerson College

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Boston, Massachusetts, USA

Full-time

Join our community and experience Emerson College! The Desktop Support Specialist plays a vital role in the daily operation of the IT Help Desk and the technology support of Emerson College students, staff, and faculty. This role is responsible for primary Tier 2 computer support by completing assigned trouble tickets across campus, and will interact with customers and stakeholders daily. Additionally, this role will require you to provide necessary support to our Help Desk student employees. T
Posted 60+ days ago | Updated 1 hour ago

Application Developer / Production Support Analyst-AWS

Info Dinamica Inc

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Remote

Contract, Third Party

Location: 100% Remote Job Summary: This mid-level position works independently to develop, implement, and maintain complex technology solutions in support of the Nova Well data platform. Review business requirement documents (BRD), user stories and translate into technical specifications.Work from technical specifications to independently develop, modify, and maintain software products Including data ingestion and extract jobs.Analyze and troubleshoot problems and make recommendations for remedi
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Posted 4 days ago

Application Support Analyst - Global Team

Marriott International

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Remote or Bethesda, Maryland, USA

Full-time

Job Number 24077233 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott's Sales & Catering Applications (CI/TY, SFAWeb, OneSource,
Posted 1 day ago | Updated 1 hour ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 16 days ago | Updated 11 hours ago

Air Force Cloud1 Service Desk

SAIC

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Hanscom Air Force Base, Massachusetts, USA

Full-time

Job ID: 2405929 Location: HANSCOM AFB, MA, US Date Posted: 2024-04-25 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24/7 support desk. The selected candidate will create and triage Tier 1 an
Posted 7 days ago | Updated 2 hours ago

SAP Application Support Analyst

V.L.S. Systems, Inc

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Remote

Third Party, Contract

Title: SAP Application Support Analyst Location: Remote This is a backfill position. Manager wants someone to start May 13th. Interviews early next week NEED SOMEONE ASAP TO START on 5/13/24 - 100% Remote is OK but need someone who is EST or CST time zoneJim's team has meetings at 8 am EST regularly Someone is being let go, need an SAP ECC EXPERT TO BACKFILL ASAP Candidate will join an in-process project with an experienced team. SPECIFIC SAP FINANCE ROLE - needs someone who understands this SA
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Posted 3 hours ago

Oracle IAM Production Support Analyst

Judit Inc

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Remote

Contract

Experience Excellent knowledge of IAM domain platformsExtensive knowledge and experience supporting IAM systems in the production environmentsExperience with large complex java WebLogic application configuration and support, web hosting with multiple server tier levels, and application and server level clustering and load balancingExcellent knowledge on Linux, Networking (TCP/IP), Information securityPrefer working knowledge of technical support, configuration, and administration of Oracle IAM s
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Posted 2 days ago

Patient Support Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client in the NYC area looking for a Patient Support Analyst. Responsibilities: * Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or ) * Provide support and customer service to users, promote and / or escalate problem, incident, and request action items * Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations * Manage level
Posted 10 days ago | Updated 2 hours ago

Infrastructure Support Analyst

NR Consulting LLC

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Remote

Contract

Title: Infrastructure Support Analyst Location: Remote, but may need occasional travel to different sites across US and Canada Type: Contract Duration: Long Term Description: 10+ years of experience working in IT Infrastructure.Should have extensive experience in troubleshooting issues and provide effective solution during server and OS upgrades/deployment.Experience of leading the server/OS upgrades as a SMEGood knowledge of IBM Power machine (specially Power 10 servers), Viper serversPast expe
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Posted 10 days ago

Senior Premier SCM Support Analyst

Brooksource

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Remote

Contract

Position: Senior Premier SCM Analyst Location: 100% Remote Duration: 2+ year contract with extension possibility Job Description: Our client is seekingaskilled and dedicated Senior Programmer Analyst with extensive technical experience and operational understanding of the Premier SCM application platform to maintain these environments while the client migrates to Workday. The candidate should present comprehensive knowledge maintaining Premier solutions. Our consultant will serve as the main po
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Posted 18 days ago

Deskside Engineer - Senior

SAIC

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Cambridge, Massachusetts, USA

Full-time

Job ID: 2404751 Location: CAMBRIDGE, MA, US Date Posted: 2024-03-29 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is seeking a Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and
Posted 34 days ago | Updated 2 hours ago