Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen
Required Qualifications: Certification in Unified Communications or equivalent experience in the enterprise telecommunications space.Minimum 4 years of experience in Unified Communications systems analysis and design.Industry Knowledge:Broad understanding of telecommunications and Unified Communications (UC) terminology.Familiarity with equipment types, standard/customized features, and services.Experience with large enterprise systems and multiple vendors/service providers.Knowledge of current
