Key Roles and Responsibilities Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC.Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved.Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues.Conduct a warm handoff of unresolved issues or activities in progress at shift changes.Proa
Overview: Kavaliro is seeking a skilled Telecom Engineer to join our client's team in Orlando, FL. This role is ideal for a motivated and detail-oriented professional with experience in voice engineering and collaboration technologies. The Telecom Engineer will play a critical role in maintaining and supporting enterprise-level voice, video, and data communication systems. Responsibilities: Design, implement, and support Cisco Unified Communications solutions (CUCM, Unity, CER, UCCX, WxCC) Co
Job Title: Network Engineer (Hybrid, Long-Term Contract) Location: Tampa Florida - Hybrid (4 days onsite, 1 day remote) Contract Type: Long-term, year-over-year contract with the potential to convert to full-time if an opening becomes available Job Overview: We are seeking a Network Engineer with a minimum of 7 years of experience to join our team on a long-term contract basis. This is a hybrid role requiring 4 days onsite per week. The ideal candidate will have solid route/switch experience
ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Communications Strategist Contract 100% Remote Description The Communications S
OpTech as a Tier 1 client with immediate need for an "Oracle CC&B Utilities Technical Supervisor" Location: Orlando, FL on site (no hybrid or remote) Salary range: Up to $135k with generous employee benefits The ideal candidate will have: Bachelor s Degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS) from an accredited college or university, other disciplines considered. In lieu of a degree, equivalent combination of education, certific
