Voice Technician Jobs in Boston, MA

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IT Field technician

Vortalsoft Inc

•

Boston, Massachusetts, USA

Full-time

Job description:Looking for a reliable and responsive D1 Field Service Technician to cover Boston, MA / New England area (Gen. Territory).Must have an active driver's license and reliable transportation.The Field Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers. General FST responsibilities: 40-hrs/week (on-call nights/weekends required).Must be able to work overtime when required (limited OT with Manager approval beforehand).Must h
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Posted 3 days ago

Staff Engineer, Software

Thermo Fisher Scientific

•

Waltham, Massachusetts, USA

Full-time

Job Description DUTIES: Job Description: Lead scrum teams as the Product Owner and work closely with Product Management to create and maintain a product backlog according to business value. Manage Product backlogs and work with Development leads to prioritize the feature list for the release. Plan and prioritize product feature backlog and development for the product. Participate and gather VOC from internal and external customers. Create and update EPICs for functional aspect of the system. Re
Posted 6 days ago | Updated 17 hours ago

Product Manager

Johnson & Johnson

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Danvers, Massachusetts, USA

Full-time

Description Abiomed, part of Johnson & Johnson MedTech, is a leading provider of medical devices that provide circulatory and respiratory support, with a mission of recovering hearts & saving lives. We are recruiting for Product Manager in a hybrid or remote role based out of Danvers, MA. Key Areas of Responsibility: Insight Generation: Build deep understanding of target markets, including evolving technology and healthcare trends, competitive dynamics, unmet needs, and geographic-specific fact
Posted 13 days ago | Updated 8 hours ago

MS Teams with Enterprise Voice Expert

IDC Technologies

•

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of MS Teams with Enterprise Voice Expert with one of our global consulting client . Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : MS Teams with Enterprise Voice Expert Location : Remote USA Duration : Contract PRIMARY RESPONSIBILITIES: Responsible for migrating user base from Skype Online/OnPrem to MS-Teams8 to 10 years experience on Skype, Microsoft Teams with Ente
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Posted 2 days ago | Updated 4 hours ago

Voice Analyst (POTS) - REMOTE EST/CST

Vaco Technology

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Remote

Contract

Vaco is seeking a Voice Analyst to join our 24/7/365 Network Operations Center. The Voice Analyst is responsible for provisioning and maintaining VoIP related products and serve as an escalation point of technical support for our client's national voice services platform. The Voice Analyst team is responsible for the remote support, installation, and upkeep of our POTS, TDM, and VoIP services. Our Voice Analysts are responsible for maintaining active communication with our customers, on-site te
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Posted 2 days ago | Updated 3 hours ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time

Role : Cloud Contact Center Architect Location : Remote Duration : Full Time Job Description:: Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth
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Posted 3 days ago

Network Voice Cisco UCCE Consultant

IDC Technologies

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Remote

Third Party, Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Network Voice Cisco UCCE with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Network Voice Cisco UCCE Location: 100% Remote Long Term Contract PURPOSE OF THE JOB: Implementation of Cisco Unified communication software and servicesProvide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer
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Posted 13 days ago

Genesys Cloud CX Developer

United IT Solutions

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Remote

Full-time

Genesys Cloud CX Developer (Midlevel to Senior) Buffalo, NY (Remote) Fulltime Job Description: 5 to 10+ years of Voice and Omnichannel experience required. Jira users. Agile experienced. Providing Business As Usual IVR call flow change support. New call flow build support. Mentoring/Coaching others team members. Elevated troubleshooting experience.
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Posted moments ago

Executive Support Analyst

Mitchell Martin, Inc.

•

Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated moments ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for maintaining and troubleshooting VoIP systems, providing technical support for our national voice services platform, and handling various customer service responsibilities. This role is fully remote. Responsibilities: Serve as an escalation point for field agents with VoIP related dispatche
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Posted 4 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for provisioning and maintaining VoIP related products. You will serve as an escalation point of technical support and be responsible for the remote support, installation, and upkeep of our national voice services platform. Responsibilities: Serve as a primary escalation path for field agents
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Posted 19 hours ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for provisioning and maintaining VoIP related products. You will serve as an escalation point of technical support and be responsible for the remote support, installation, and upkeep of our national voice services platform. Responsibilities: Serve as a primary escalation path for field agents
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Posted 19 hours ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team. This role is fully remote and will offer a contract to permanent employment opportunity. The individual will be part of a team responsible for provisioning and maintaining VoIP related products and will serve as an escalation point of technical support for our national voice services platform. This position is fully remote. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatche
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Posted 5 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. In this role, you will be providing technical support for our national voice services platform, including troubleshooting and maintaining VoIP systems. This role offers a contract to permanent employment opportunity and the position is fully remote. Responsibilities: Serve as the primary escalation path for field agents with VoIP related dispatches and trouble tickets. Continuously monitor network devices, interface
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Posted 5 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role offers a contract to permanent employment opportunity. As a Telecommunications Specialist, you will be responsible for provisioning and maintaining VoIP related products. You will serve as an escalation point of technical support and be responsible for the remote support, installation, and upkeep of our national voice services platform. Responsibilities: Serve as a primary escalation path for field agents
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Posted 19 hours ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are looking for Telecommunications Specialists! This role involves providing technical support for our national voice services platform and working closely with our Technical Support Engineers and VoIP Engineers. This is a remote position that offers a contract to permanent employment opportunity. Responsibilities: Serve as the primary escalation point for field agents with VoIP related dispatches and trouble tickets Monitor network devices, interfaces, and trouble tickets, ensuri
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Posted 1 day ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team. In this role, you will primarily be responsible for the provisioning and maintenance of VoIP related products and services. You will serve as an escalation point of technical support for our national voice services platform. This role offers a contract to permanent employment opportunity. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatches and trouble tickets Monitor networ
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Posted 4 days ago | Updated 7 hours ago

Voice Analyst

Robert Half

•

Remote or Holland, Ohio, USA

Full-time

Description We are seeking a Telecommunications Specialist to join our team. This role presents an opportunity to work remotely as part of our 24/7/365 Network Operations Center. The specialist will be responsible for provisioning and maintaining VoIP related products, serving as an escalation point for technical support and ensuring the smooth operation of our national voice services platform. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatches and
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Posted 5 days ago | Updated 7 hours ago