WFM Jobs in Philadephia, PA

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Genesys Developer/Lead demand

Diverse Lynx Llc

Wilmington, Delaware, USA

Contract

Demand: Genesys Developer/Lead demand Location: Wilmington, DE.. Onsite JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolutionInstall and upgrade Genesys components in production environmentGood Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP layer/Media layerDemonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/managem

AVAYA Technical Program Manager

Brezo Business Solutions LLP

Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra