call center Jobs in phoenix, az

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IT Service Desk Professional I (Call Center)

iSpace, Inc

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Remote

Contract

Job Title: IT Service Desk Professional I (Call Center) Location 100% Remote Working Hours Needs to be available to work any shift between 8:30 am - 6:00 pm Eastern Time Must have the ability to work evening, weekend, and holiday coverage as needed and scheduledContact Duration June 2025 October 31, 2025 with possibility of an extension This is more of a call center position with a focus on taking calls related to Coupa, Iprocurement and OMG which are all purchasing and inventory applications t
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Posted 2 hours ago | Updated 1 hour ago

Call Center Specialist - Life & Annuity Insurance

TechSpace Solutions Inc.

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Remote

Contract

Job Title: Customer Service Specialist Location: Omaha, NE 68106 (Remote) Duration: 12+ Months Shift timings: Monday to Friday 8am to 7pm CST (Possible Weekend operations) Job Description: Associate, Contact Center Operation, Life & Annuity Insurance RemoteInviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Se
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Posted 19 days ago | Updated 8 hours ago

Call Center agent

Seneca Resources, LLC

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Remote

Full-time

This position includes the following: - Answering incoming phone calls in a fast paced environment - Resolving Tier 1 level issues - Reviewing taxpayer accounts - Verifying, gathering and simultaneously updating key information - Educating taxpayers of online resources and current tax policies - Submitting requests for payment arrangements - Documenting actions taken into multiple systems - Participating in all team engagement activities - Meeting performance expectations Skills Required: - Str
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Posted 29 days ago

Service Desk Analyst

System Soft Technologies

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Phoenix, Arizona, USA

Contract

Service Desk Analyst Phoenix, AZ (2 Days/ Week Onsite) A support Desk Technician with a customer centric approach to problem solving. This team member will assist in supporting ADOT (Arizona Department of Transportation) ITG s (Information Technology Group) Support Desk. The Service Desk is in operation from 7:00am - 5:30pm Monday - Friday, excluding State holidays. Resources will need to be available for an eight hour shift during this time frame. The service desk supports internal customers at
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Posted 2 days ago | Updated 8 hours ago

Sr Business Process Analyst

TriWest Healthcare Alliance

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Phoenix, Arizona, USA

Full-time

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary The Senior Business Process Analyst provides expertise in gathering business rules, developing process de
Posted 12 days ago | Updated 9 hours ago

Sr Business Process Analyst

TriWest Healthcare Alliance

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Phoenix, Arizona, USA

Full-time

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary The Senior Business Process Analyst provides expertise in gathering business rules, developing process d
Posted 12 days ago | Updated 9 hours ago

Performance Reporting Analyst

TriWest Healthcare Alliance

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Phoenix, Arizona, USA

Full-time

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary Provides and develops processes for reports, analysis and metrics to support recommendations regarding Ca
Posted 12 days ago | Updated 9 hours ago

Intake Care Senior Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-69978 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility
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Posted 9 days ago

Workforce Analyst - TRICARE

TriWest Healthcare Alliance

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Phoenix, Arizona, USA

Full-time

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary This position is responsible for providing direct Workforce Management support. It focuses on staffing le
Posted 12 days ago | Updated 9 hours ago

Salesforce Business Analyst :: Remote ::W2 Profiles Only

Aorton Inc

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Remote

Contract

Role: Business Analyst Salesforce Service Cloud (CTI/IVR) Location: Remote Required Skills and Qualifications: 7+ years of experience as a Business Analyst, with recent experience in Salesforce Service Cloud implementations.Hands-on experience with CTI and IVR systems integrated with Salesforce.Strong understanding of call center operations and service workflows in the Life Sciences/Pharmaceutical domain.Proven ability to write user stories, process flows, and functional specifications.Familiari
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Posted 2 days ago

Contact Center Business Development Executive

Data Network

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Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi
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Posted 36 days ago | Updated 4 days ago

IT Support Specialist (Onsite)

DriveTime

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Mesa, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 42 days ago | Updated 9 hours ago

Sr Data Scientist, Conversational AI

CVS Health

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Remote or New York, New York, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 18 days ago | Updated 1 hour ago

Infrastructure Analyst

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

This role offers a hybrid work schedule; offering the flexibility to work from home two days a week, while providing the opportunity for in-person collaboration. At M&T Tech, we're a team of makers, doers, and builders, working to create the most advanced technology solutions in banking. We're not your stereotypical suit and tie bankers: we're an innovative team of leading tech experts, pushing boundaries, and taking risks. We're building an agile team of the most skilled and creative workers t
Posted 6 days ago | Updated 1 hour ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 26 days ago | Updated 1 hour ago

Revenue Cycle Analyst

Document Storage Systems Inc

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Remote or Florida, USA

Full-time

Job Details Level: Experienced Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Description The Senior Applications Analyst leads the execution of professional services commitments as assigned and serves as the subject matter expert on the assigned software applications. This role involves implementing, training, and providing ongoing support for those applications, with d
Posted 15 days ago | Updated 9 hours ago

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

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Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp
Posted 47 days ago | Updated 1 hour ago

Applications Analyst, Senior

Document Storage Systems Inc

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Remote or Florida, USA

Full-time

Job Details Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Road Warrior Job Shift: Day Job Category: Professional Services Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently
Posted 42 days ago | Updated 9 hours ago

Data Analyst

Cardinal Health

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Remote

Full-time

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. O
Posted 13 days ago | Updated 1 hour ago

Building Automation Controls Engineer - Remote

Macy's

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Remote or Woodbridge Township, New Jersey, USA

Full-time

Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this
Posted 30 days ago | Updated 1 hour ago