call center Jobs

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Call Center Agent (HR)

New Millennium Consulting

New York, New York, USA

Contract

One of our clients is looking for a Call Center Agent (HR). Duration: Long-term Hourly: Open Scope: Client's employs 8,000 employees and requires a call center to receive calls reporting absence from work for sickness, injury on duty, and family medical leave. These calls average 100-150 calls per day and are answered 24 hours, 7 days a week and 365 days a year. Tasks include follow-up calls averaging 100 per day to employees for additional administrative procedures. Monthly and annual reports a

Customer Service/Call Center Representative II

Sureminds Solutions

San Antonio, Texas, USA

Contract, Third Party

Please share Profiles at Customer Service/Call Center Representative II San Antonio, TX This is a hybrid role. Candidate needs to work onsite 3 days per week in San Antonio, TX In this role, you will be a part of the Customer Interaction team speaking to customers and answering their questions. You will also be assigned some payroll tasks. will be a part of the Payroll team, speaking to Time administrators in Spanish and answering their questions. You will also be assigned some payroll tasks.

Customer Service Coordinator (OneCare Call Center) (Bilingual Required)

CalOptima

Orange, California, USA

Full-time

Customer Service Coordinator (OneCare Call Center) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Coordinator (OneCare Call Center) (Bilingual Required) to join our team. The Customer Service Coordinator (Call Center) will support Customer Service (CS) management by resolving member issues and assisting with other call center activities. The incumbent will coordinate member's immediate health care needs with health networks, provider

Program Manager- Call Center

TOP Consulting, Inc

Columbus, Ohio, USA

Contract

Program Manager- Call Center Top Consulting is seeking a results-driven Program Manager with deep experience in managing and optimizing Customer Contact Center operations. This role requires expertise in call center best practices, vendor selection and management, and preferred knowledge of tools such as NICE and/or NetSuite. The ideal candidate will lead cross-functional programs focused on enhancing customer service capabilities, improving performance metrics, and scaling operational efficienc

Help Desk/Call Center Technician

Information Resource Group, Inc.

Montpelier, Vermont, USA

Third Party, Contract

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat

Customer Service - CS/Call Center Representative - San Antonio, TX

ACCLiiVE

San Antonio, Texas, USA

Third Party

Job Title : Customer Service - Customer Service/Call Center Representative Location : San Antonio, TX Job Description: This is a hybrid role. Candidate needs to work onsite 3 days per week in San Antonio, TX In this role, you will be a part of the Customer Interaction team speaking to customers and answering their questions. You will also be assigned some payroll tasks. will be a part of the Payroll team, speaking to Time administrators in Spanish and answering their questions. You will also be

Call Center Technician

Judge Group, Inc.

Haslet, Texas, USA

Full-time

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

Call Center Architect

Spruce Technology Inc.

No location provided

Full-time, Contract

The NYC Office of Technology and Innovation is seeking a Public Safety Emergency Communications Senior Engineer responsible for providing support and engineering oversight for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City.Scope of Services: Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment. Configure and test Emergency Communic

Pharmacy Technician- Mail Order Pharmacy/Call Center (80 hours per pay period)

Essentia Health

Superior, Wisconsin, USA

Full-time

Job Description:Is responsible for the accurate computer entry and processing of prescriptions, preparing unit dose medications, and non-sterile bulk compounding. Job duties also include inventory control, care of supplies and equipment, accurate cash handling, customer service, both in person and over the telephone, and the resolution of customer service issues. Assists the pharmacist in all aspects of the daily departmental activities, including training of new staff and pharmacy students, bil

Operations Manager // Brooklyn, NY // 5+ years contract

Prutech Solutions

New York, New York, USA

Full-time

Role: Operations ManagerLocation: 29 Gallatin Pl, Brooklyn, NY 11201Duration: 5+ years The Operations Manager/Project Manager will be on-site and manage 40+ staff who work across five public-facing units that handle distinct functions regarding the Transit Adjudication Bureau (TAB) Notice of Violation processing. S/he should have excellent project management, organizational management, customer service, and problem-solving skills to support the operations of the TAB agency. Responsibilities: Ov

Fraud Operations Specialist I

TechWish

Overland Park, Kansas, USA

Contract

Our direct "Telecom Client" is one of the largest wireless network carrier in the United States. Please find the job description for new contract position "Fraud Operations Specialist I" below. Description: At least 1-year relevant experience required. Conduct in depth analysis and/or investigations to identify and manage fraudulent activities. This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels. Analyze relevant data to conf

SAP S/4 Service Cloud Consultant

Connexions Data Inc

San Jose, California, USA

Contract

SAP S/4 Service Cloud Consultant Location California Location: Required to travel to Tacoma, WA (weekly) SAP Service Cloud Solution Consultant JD as below: Analyze client business processes and requirements to develop tailored SAP Service Cloud Utilities Call Center solution Configure and hands on with the testing of SAP Service Cloud Utilities Call Center solution to ensure they are aligned with business requirements Provide expert guidance on utilities industry best practice with SAP Service

Dispatcher or 911 Operator

Symbioun Technologies, Inc

Nashville, Tennessee, USA

Contract

We are seeking a Transportation Technician 3 (TMC Tech ) to support the Transportation Management center in Nashville. This advanced technician role will operate in a traffic control room environment, monitoring roadways and managing incidents to ensure the safe and efficient movement of traffic. This is a critical operations role involving real-time surveillance, system monitoring, and coordination with law enforcement and emergency responders. Responsibilities:Monitor roadways using CCTV, dete

Jr. Data Analyst - Hybrid

VIVA USA INC

Mason, Ohio, USA

Contract

Title: Jr. Data Analyst - Hybrid Description: In general, this Jr. Data analyst will provide support to our Vendor Management Administrator where the Performance of our contracted outsourced vendors is managed. Several KPIs that are managed through a contract shall be monitored and analyzed. Once the KPIs and targets are learned and they are versed in the contract, they will use this to provide insight into key trends on performance, opportunities, and abidance of the contract terms including mo

ProductOwner-Acqueon Dialer

Precision Technologies Corp

Remote

Contract, Third Party

Title: Acqueon Dialer Product Owner Location: Remote Duration: Long-term Contract / Permanent Acqueon Dialer Product Owner is responsible for managing and optimizing call center dialer solutions, ensuring seamless integration with contact center technologies like Twilio. Key Responsibilities: Define and maintain the product vision and roadmap for Acqueon Dialer solutions. Collaborate with stakeholders to align dialing strategies with business objectives. Gather, analyze, and prioritize requir

Intake Care Senior Representative

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71658 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility

Associate Help Desk Support Technician

Sanford Health

No location provided

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 10 Hours - Varied Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - 26.50 Union Position: No Department Details Opportunity to grow your car

Associate Help Desk Support Technician

Sanford Health

Sioux Falls, South Dakota, USA

Full-time

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Varies (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable experience. Union

Insurance Operations Associate

eTeam, Inc.

Riverton, Utah, USA

Contract

Job Role - Insurance Operations Associate Location - South Jordan , UT - Onsite - will convert into hybrid Duration - 12 Months Role will start onsite with training expected onsite. After training, there will be flexibility of 2 days remote/3 days in office each week. Annuity & Insurance Operations Service Associate Primary Responsibilities: -Establish and maintain effective relationships in order to deliver world class service to our clients. -Handle inquiries by phone and cases from financi

Care Management Support Coordinator II

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II. This is a 06+months contract opportunity with long-term potential and is located in San Antonio, TX /Corpus Christi, TX /McAllen, Texas (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-72211 Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).