call center Jobs

1 - 20 of 318 Jobs

Program Manager- Call CenterJob Title - Program Manager- Call Center

TOP Consulting, IncCompany Name - TOP Consulting, Inc

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Columbus, Ohio, USA

Contract

Program Manager- Call Center Top Consulting is seeking a results-driven Program Manager with deep experience in managing and optimizing Customer Contact Center operations. This role requires expertise in call center best practices, vendor selection and management, and preferred knowledge of tools such as NICE and/or NetSuite. The ideal candidate will lead cross-functional programs focused on enhancing customer service capabilities, improving performance metrics, and scaling operational efficienc

Lead Information Security Office Consultant (Call Center)Job Title - Lead Information Security Office Consultant (Call Center)

Capital OneCompany Name - Capital One

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Richmond, Virginia, USA

Full-time

Lead Information Security Office Consultant (Call Center) As a Lead Consultant in Capital One's Cyber Information Security Office (ISO), you will work closely with our cybersecurity team and with extended technical teams to manage and improve the cybersecurity posture specifically related to Card Servicing & Experiences Portfolio. You will help consult on technology improvement projects related to our Contact Center experiences including Interactive Voice Response, Voice over Internet Protocol

Lead Information Security Office Consultant (Call Center)Job Title - Lead Information Security Office Consultant (Call Center)

Capital OneCompany Name - Capital One

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McLean, Virginia, USA

Full-time

Call Center Representative $20/HR - IMMEDIATE HIREJob Title - Call Center Representative $20/HR - IMMEDIATE HIRE

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Schenectady, New York, USA

Full-time

IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED OPPORTUNITY TO WORK WITH ONE OF THE LARGEST PEST SERVICES COMPANIES IN THE AREA FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCMENT Schenectady, NY (ONSITE ONLY) $20/HR Monday - Friday, 8:30 am - 5:00 pm and every other Saturday, 9:00 am - 2:00 pm (Overtime rate $30/HR) Qualifications: 2 years of call center customer service experienceMicrosoft office proficientType 35 WPMExcellent communication skills Responsibilities: Our business and team are growing. We

Call Center TechnicianJob Title - Call Center Technician

Judge Group, Inc.Company Name - Judge Group, Inc.

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Haslet, Texas, USA

Full-time

Location: Haslet, TX Salary: Negotiable Description: Our client is currently seeking a Call Center Technician! This is a 3-month contract to hire opportunity and will be fully onsite in Fort Worth TX! Opportunity: The Call Center Technician will be responsible for handling inbound calls, documenting issues, creating service tickets, and providing basic troubleshooting for corporate and store locations. Calls will involve a variety of support needs, including alarm testing, fuel operations

Service Desk/Call Center Project ManagerJob Title - Service Desk/Call Center Project Manager

Mitchell Martin, Inc.Company Name - Mitchell Martin, Inc.

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Audubon, Pennsylvania, USA

Full-time, Contract

Title: Service Desk / Call Center Project ManagerLocation: Northeastern U.S. (Onsite) Employment Type: ContractDescription: * We are seeking a skilled Project Manager to lead technology initiatives supporting service desk and call center operations. * The individual will manage both agile and traditional project delivery methods, working across cross-functional teams to ensure alignment with strategic objectives. * This role involves coordinating with internal stakeholders, technical teams, and

Call Center Specialist - Life & Annuity InsuranceJob Title - Call Center Specialist - Life & Annuity Insurance

TechSpace Solutions Inc.Company Name - TechSpace Solutions Inc.

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Remote

Contract

Job Title: Customer Service Specialist Location: Omaha, NE 68106 (Remote) Duration: 12+ Months Shift timings: Monday to Friday 8am to 7pm CST (Possible Weekend operations) Job Description: Associate, Contact Center Operation, Life & Annuity Insurance RemoteInviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Se

Hybrid- Conversational AI SME Call Center & Bot User Journeys @ Atlanta, GAJob Title - Hybrid- Conversational AI SME Call Center & Bot User Journeys @ Atlanta, GA

Kutir IncCompany Name - Kutir Inc

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Atlanta, Georgia, USA

Contract, Third Party

Hi, Please check the job description as below and let me know you if you would be interested and available. Please let me know your available time for a quick call. Job Title: Conversational AI SME Call Center & Bot User Journeys Location: (HYBRID- Atlanta, GA) Key Responsibilities Create dialog flows and write content for voice and / or chat interfaces, leveraging AI technology to deliver virtual assistant capabilities. Use best practices, frameworks and processes to deliver best in class user

Call Center ArchitectJob Title - Call Center Architect

Spruce Technology Inc.Company Name - Spruce Technology Inc.

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No location provided

Full-time, Contract

The NYC Office of Technology and Innovation is seeking a Public Safety Emergency Communications Senior Engineer responsible for providing support and engineering oversight for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City.Scope of Services: Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment. Configure and test Emergency Communic

IT Project Manager -(Call Center)Job Title - IT Project Manager -(Call Center)

EITAcies, Inc.Company Name - EITAcies, Inc.

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King of Prussia, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

Must have: IT PM Call Center set up exp Linked In Page IT Project Manager We are seeking a results-driven and detail-oriented IT Project Manager to lead the planning, execution, and delivery of a new Call Center / Service Center standup. This role will oversee the full project lifecycle-from requirements gathering and vendor coordination to system implementation and go-live support. The ideal candidate has experience in call center technologies, IT infrastructure, and cross-functional stakehol

Call Center Agent - RemoteJob Title - Call Center Agent - Remote

VIVA USA INCCompany Name - VIVA USA INC

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Remote

Contract

Title: Call Center Agent - Remote Mandatory skills: call center, finance, banking, insurance, telecommunications, inbound telephone calls, Answering incoming phone calls, Reviewing taxpayer accounts, Resolving Tier 1 level issues, Verifying, gathering, Documenting, tax policies, payment arrangements, online resources, Microsoft Word, Excel, Google Workspace Description: Position Description: Responsible for professionally and courteously serving customers by handling all inbound telephone calls

Pharmacy Technician- Mail Order Pharmacy/Call Center (80 hours per pay period)Job Title - Pharmacy Technician- Mail Order Pharmacy/Call Center (80 hours per pay period)

Essentia HealthCompany Name - Essentia Health

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Superior, Wisconsin, USA

Full-time

Job Description:Is responsible for the accurate computer entry and processing of prescriptions, preparing unit dose medications, and non-sterile bulk compounding. Job duties also include inventory control, care of supplies and equipment, accurate cash handling, customer service, both in person and over the telephone, and the resolution of customer service issues. Assists the pharmacist in all aspects of the daily departmental activities, including training of new staff and pharmacy students, bil

Call Center agentJob Title - Call Center agent

Seneca Resources, LLCCompany Name - Seneca Resources, LLC

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Remote

Full-time

This position includes the following: - Answering incoming phone calls in a fast paced environment - Resolving Tier 1 level issues - Reviewing taxpayer accounts - Verifying, gathering and simultaneously updating key information - Educating taxpayers of online resources and current tax policies - Submitting requests for payment arrangements - Documenting actions taken into multiple systems - Participating in all team engagement activities - Meeting performance expectations Skills Required: - Str

Site Support Desk Engineer(help desk/call center environment)Job Title - Site Support Desk Engineer(help desk/call center environment)

Accuro GroupCompany Name - Accuro Group

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Fort Worth, Texas, USA

Contract

Experience 2-5 yrs REMOTE / Onsite Role Onsite Role Skill On Site Support Desk Engineer supporting a Railway company in Ft. Worth, TX This entry level position requires prompt technical responses to questions regarding troubleshooting, diagnosing, and resolving problems for hardware, phones, and applications. It requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related documentation and online knowledge articles are use

Technical Engineer - Call Monitoring CenterJob Title - Technical Engineer - Call Monitoring Center

Johnson Controls, Inc.Company Name - Johnson Controls, Inc.

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Aurora, Colorado, USA

Full-time

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide

Customer Service LeadJob Title - Customer Service Lead

CoforgeCompany Name - Coforge

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Charleston, West Virginia, USA

Full-time

Role: Customer Service Lead Location: Charleston, WV Duration: Full Time Skills Required: Proven experience as call center lead or similar positionExperience in customer service is requiredKnowledge of performance evaluation and customer service metrics.Experience taking responsibility and ownership of stakeholders and projects.Strong documentation and organization skills.Outstanding communication and interpersonal skillsExcellent organizational and leadership skills with a problem-solving abili

Hybrid: Avaya DeveloperJob Title - Hybrid: Avaya Developer

KE StaffingCompany Name - KE Staffing

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Las Vegas, Nevada, USA

Third Party, Contract

Avaya Experience Portal - 5-7 Years IVR, CTI , VXML Inbound & Outbound call campaigns Call center technology domain Java -5-7 Database Cloud AWS. OpenShift

Insurance Operations AssociateJob Title - Insurance Operations Associate

eTeam, Inc.Company Name - eTeam, Inc.

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Riverton, Utah, USA

Contract

Job Role - Insurance Operations Associate Location - South Jordan , UT - Onsite - will convert into hybrid Duration - 12 Months Role will start onsite with training expected onsite. After training, there will be flexibility of 2 days remote/3 days in office each week. Annuity & Insurance Operations Service Associate Primary Responsibilities: -Establish and maintain effective relationships in order to deliver world class service to our clients. -Handle inquiries by phone and cases from financi

Entry Level Help Desk TechnicianJob Title - Entry Level Help Desk Technician

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti

Patient Access Representative Outpatient Clinic SupportJob Title - Patient Access Representative Outpatient Clinic Support

Thinkbyte Consulting, Inc.Company Name - Thinkbyte Consulting, Inc.

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No location provided

Contract

Required Qualifications: High school diploma or equivalent Fully vaccinated and boosted for COVID-19 per current guidelines At least 1 year of experience in a medical office or outpatient clinic environment Minimum 1 year of experience working in a call center or high-volume customer service role Preferred Qualifications: 2+ years of recent experience in a patient services or front desk role Working knowledge of the patient check-in/check-out process Experience using Epic or other electronic h