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Sr. Manager, IT Service Operations

Datanomics

•

New York, New York, USA

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th
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Posted 11 days ago | Updated 3 days ago

Access Technical Helpdesk Support Specialist - Bilingual Spanish/English Required

JPMorgan Chase & Co.

•

Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno
Posted 6 days ago | Updated 1 hour ago

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLC

•

Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks
Posted 36 days ago | Updated 1 hour ago

Operations Support Center Lead

Maximus, Inc.

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Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem
Posted 38 days ago | Updated 6 hours ago

Service Desk Specialist or IT Help Desk (Bilingual: German/English)

Calance

•

Dallas, Texas, USA

Contract

** The quickest way to be considered for this role is to CALL US directly! Click "Apply On Web" or "Apply Now" to access our Recruiter s contact details and give us a call today! ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Service Desk Specialist or IT Help Desk (Bilingual: German/English) Job Ref #:43592 Duration:6 Months to Hire (Contract To Hire) Location:ONSITE - Dallas, TX 75225 Pay Rate:OPEN/Market Rate (W2 Only) This role is 100% ONSITE, no remote work is offere
Posted 13 days ago | Updated 11 hours ago

Critical Response Center Engineer

Adobe Systems

•

Lehi, Utah, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher
Posted 50 days ago | Updated 1 hour ago

COS Access Support Helpdesk Client Service - Bilingual Portuguese/English

JPMorgan Chase & Co.

•

Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno
Posted 9 days ago | Updated 1 hour ago

Operating Engineer

JLL

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Oakbrook Terrace, Illinois, USA

Full-time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e
Posted 8 days ago | Updated 1 hour ago

Helpdesk Support

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio
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Posted 7 days ago | Updated 10 hours ago

NESD Help Desk Agent III - Charleston

General Dynamics

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North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps
Posted 8 days ago | Updated 1 hour ago

Help Desk Technician

General Dynamics

•

Oklahoma City, Oklahoma, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Help Desk Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related experience ship Required: No Job Description: Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with
Posted 1 day ago | Updated 1 hour ago

Salesforce Administrator

Tech Valley Talent

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Albany, New York, USA

Contract

Tech Valley Talent (TVT) has an opening for a Salesforce Administrator. This will be 4 days onsite in Albany, NY and onsite on Wednesdays. DURATION: 8+ months with possible extension LOCATION: Hybrid; Albany, NY No third parties please only direct W2 or 1099. Qualifications Certified Salesforce Administrator with Trailhead Badges/Super BadgesUnderstanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)Minimum of 2+ years' experience administrating Sales
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Posted 34 days ago | Updated 11 hours ago

Technical Support Engineer

Fortinet

•

Sunnyvale, California, USA

Full-time

Job Description Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as the Technical Support Engineer for Switching and Wireless Team. As a Technic
Posted 10 days ago | Updated 1 hour ago

Workforce Management Forecasting Data Scientist

Chewy

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Louisville, Kentucky, USA

Full-time

Our Opportunity: Here at Chewy, we are hiring a Workforce Management Forecasting Data Scientist to support our Workforce Management Pharmacy call center team! You will develop and maintain short-term forecasts across all operational channels, including inbound calls, chats, and back-office queues (charge). This role is essential to aligning staffing with workload demand, enabling informed scheduling, real-time support, and performance planning. The ideal candidate brings strong analytical skill
Posted 8 days ago | Updated 1 hour ago

Systems Administrator, Technology Operations

Walmart Inc.

•

Bentonville, Arkansas, USA

Full-time

Position Summary What you'll do Program Monitoring: Requires knowledge of Program metrics, Program Reporting logging tools and processes and continuous Integration to ensure adherence to the project against approved milestones and timelinesDefect Management and TroubleshootingRequires knowledge of defect lifecycle process defect tracking tools and methodologies, Defect reporting, Regression testing, Root cause analysis, Root cause corrective actionCarry out routine maintenance of applications
Posted 2 days ago | Updated 1 hour ago

Video Game Customer Support Specialist- Japanese Fluent

Apex Systems

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Redmond, Washington, USA

Full-time

Job#: 2079808 Job Description: Apex Systems is hiring a Customer Support Agent to work in a fast paced, busy, but amazingly fun environment supporting a video game franchise. This work will be email support via Zendesk. We are looking for candidates with previous experience in a high volume support environment providing technical support or customer support via email. Major Responsibilities: Account & Platform level Tickets - The ticket types that support agents handle themselves after initial
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Posted 24 days ago | Updated 2 hours ago

Revenue Cycle Analyst

Document Storage Systems Inc

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Remote or Florida, USA

Full-time

Job Details Level: Experienced Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking a Revenue Cy
Posted 3 days ago | Updated 11 hours ago

Senior Systems Engineer - Linux

Photon

•

Rocklin, California, USA

Third Party, Contract

Senior Systems Engineer Rocklin, CA Design and support data networks for WSI data centers, corporate facilities, retail stores, distribution centers, call centers, and eCommerce environment. Design, develop, implement, and support network solutions for IT projects. Specific Responsibilities Participates and documents systems requirements and authors solution designs Reviews and provides feedback for system design solutions that will impact their area Participates in establishing strategies and s
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Posted 38 days ago | Updated 3 days ago

Training and Development Lead - Healthcare Programs

Gainwell Technologies LLC

•

Tucker, Georgia, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Training and Development Lead - Healthcare Programs at Gainwell, you can contribute your skills as we harness the power of
Posted 60+ days ago | Updated 10 hours ago

Application Security Lead (Hybrid)

Motorola Solutions

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Remote or Chicago, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 23 days ago | Updated 2 hours ago