call Jobs

Refine Results
1 - 20 of 20 Jobs

Call Center - Chat Specialist

Key Infotek LLC

•

Chandler, Arizona, USA

Third Party, Contract

Call Center - Chat Specialist Onsite Chandler, AZ, USChandler, AZ, US Salary: USD $24.00 $24.00 / hr -- W2 all requests. Skills: Attention to DetailCustomer and Client FocusInterpret Relevant Laws, Rules, and RegulationsWritten CommunicationsAdaptabilityClient Experience BrandingCustomer Service ManagementIssue ManagementProblem SolvingAdvisoryBusiness DevelopmentClient Solutions AdvisoryConsultingResearch
Easy Apply
Posted 4 days ago | Updated 2 days ago

Performance Management Call Recording

ApTask

•

Charlotte, North Carolina, USA

Contract

Position: Performance Management Call Recording Location: Remote Type : Contract Job Description: Call Recording 5+ years experienceInteraction Analytics 3+ years experienceNICE Engage and/or Verint I360 2+ years experienceNICE Nexidia and/or Verint Speech Analytics 2+ years experienceHitachi HCP or StorageGrid 1+ year experienceWilmac Continuity Replay Nice to haveContact Center solutions for large Enterprise 5+ years experienceCloud storage integration 1+ year experienceAgile Kanban methodol
Easy Apply
Posted 19 hours ago

Project Manager - Call Center Cloud Software Implementation

BizTek People, Inc.

•

Portland, Oregon, USA

Full-time

Senior Project Manager Call Center Cloud Software Implementation 05/15/2024 to 10/31/2024 Hybrid Onsite Portland, OR Overview Call center project management involves the planning, coordination, and execution of tasks and resources within the customer service and call center environment. It encompasses various aspects such as workforce management, performance monitoring, and continuous improvement. Experience with Genesys Cloud and/or telephony projects for call centers is preferred but not requ
Easy Apply
Posted 16 hours ago

Entry Level Tech Support (Entry level candidates/On call support)

TECHNOCRAFT SOLUTIONS

•

San Antonio, Texas, USA

Contract, Third Party

Junior Tech Support Specialist (Entry level candidates/On call support) SanAntonio, TX US Project Description: The Client Tech Support Specialist will play a critical role in assisting the Client Helpdesk to support Client employees with technical issues. This project initiative focuses on providing timely and effective technical support to ensure smooth operations and uninterrupted productivity within the organization. The work location for this role is TX04X, and the candidate may need to ad
Easy Apply
Posted 19 hours ago

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

•

Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh
Easy Apply
Posted 13 hours ago

Call Center Supervisor

Eclaro

•

Phoenix, Arizona, USA

Full-time

Eclaro is seeking a highly customer service-focused, analytical individual with a strong emphasis on process improvement to join our client's team as a Call Center/Scheduling Supervisor. The ideal candidate will have experience with scheduler software, ideally Trapeze, and familiarity with Paratransit operations and contracts. Responsibilities: Supervise a team of 13 direct reports, including 7 Same Day Schedulers, 4 Next Day Schedulers, and 3-4 Customer Service Representatives (CSRs) on each sh
Easy Apply
Posted 2 days ago | Updated 18 hours ago

Systems Administrator - VoIP & Call Center focused

Motion Recruitment Partners, LLC

•

Dallas, Texas, USA

Full-time

Our client, which is a leader in orthodontic and dental partnerships, is looking to grow their Systems Administration. This is a client that operates nationally, they partner with local orthodontist and dental practice to help with managing their finances, but also drive customer engagement/sales. Right now, they are looking for a Systems Admin who is skilled with call centers and VoIP tools. Ideally, this person will have a solid understand of Windows servers along with O365 and Intune. You wil
Easy Apply
Posted 3 days ago | Updated 8 hours ago

Senior Server and Cloud - Call Center

Tekfortune Inc.

•

Remote

Third Party, Contract

Role: Senior Server and Cloud - Call Center Location: 100% Remote Duration: 6+ Months Contract Role Description As the client starts its migration from legacy to Call Center as a Service (CCaaS), it will need additional support with the migration as well as assistance with its current legacy projects. All work will be in support of moving that call center to a cloud-based solution while maintaining a stable current platform. Skill requirements: Call Recording: 5+ years experience Interaction A
Easy Apply
Posted 4 days ago | Updated 19 hours ago

Call Center Chat Specialist

Laiba Technologies LLC

•

Chandler, Arizona, USA

Contract

Position: Call Center Chat SpecialistLocation: Chandler, AZ (Onsite role) Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally. Involves referring customers to the appropriate line of busi
Easy Apply
Posted 4 days ago

Transportation Technician - with Dispatch or Call Center Experience

Visionsoft International

•

Chattanooga, Tennessee, USA

Third Party, Contract

Transportation Technician with DISPATCH OR CALL CENTER EXPERIENCE 8 + Months Chattanooga, TN An advanced level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances. The initial contract will be for 30-90 days, but is subject to extension upon good performance. 1 employee needed for an evening shift: -Wednesday 4:30 PM - Midni
Easy Apply
Posted 4 days ago | Updated 4 days ago

Call Center Developer - Genesys

Thermo Fisher Scientific

•

Frederick, Maryland, USA

Full-time

Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protectin
Posted 7 days ago | Updated moments ago

Compass Call Flight Line and Backshop FSR

BAE Systems

•

Tucson, Arizona, USA

Full-time

Job Description See what you're missing. Compass Call is an airborne tactical electronic attack weapon system that disrupts enemy command and control communications, radars, and navigation systems to restrict adversary battlespace coordination. Spanning air, land, sea, and space, we are developing the technology of tomorrow, delivered today. Drawing strength from our differences, we're innovating for the future. And you can, too. Our flexible work environment provides you a chance to change the
Posted 8 days ago | Updated 6 hours ago

AI/ML Research Scientist - On-call Resource

Peraton

•

Bernards, New Jersey, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 9 days ago | Updated 9 days ago

Traffic Monitoring Specialist / Dispatcher / Call Center

AECOM Corp. - Worldwide

•

Detroit, Michigan, USA

Full-time

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 15 days ago | Updated 8 hours ago

ITPM - Voice or Telecom or Call Center

BAE Systems

•

Herndon, Virginia, USA

Full-time

Job Description We are looking for a Project or Program Manager. This is a big project that has a lot of work in Telecom or Voice so that type of background would be ideal. Call Center experience could work too No Cloud experience is required, but you will get it!! We are looking for an experienced Program Manager to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterpr
Posted 16 days ago | Updated 6 hours ago

IT Operations Technical Call Center Support - Secret Clearance required

Connexions Data Inc

•

Memphis, Tennessee, USA

Full-time

Hi, Would you or someone you know be interested in a IT Operations Technical Call Center Support role that we have open for a client. The details are below and I can be reached at: for more details. Start: Immediate Duration: Long-Term Location: Memphis, Tennessee Clearance: Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred D
Easy Apply
Posted 21 days ago | Updated 15 days ago

Senior Project Manager - Call Center Technology

The Tri-Com Consulting Group

•

Providence, Rhode Island, USA

Third Party, Contract

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: State of Rhode Island Department of Administration (DOA) / Department of Information Technology (DOIT) Job Posting #: 128137 Project Manager Senior - Call Center Technology The Project Manager Senior has overall responsibility for overseeing small to large projects from initiation to close-out. This will include providing recommendations to improve operation
Easy Apply
Posted 25 days ago | Updated 18 days ago

Envision Call Recording Engineer

Cloudious LLC

•

US

Contract

Job Type: Contract Rate: $52 per hr on W2 Job Description: Configure and maintain Envision call recording server Adding agent to Envision Recording server Promote privileges from Agent or a Lead Agent to a Supervisor Assigning correct privileges for agent Supervisors Removing privileges of terminated agents Envision Agent Support for Tagger & non-Tagger
Easy Apply
Posted 32 days ago | Updated moments ago

Call Center Deployment Manager

Spruce Technology Inc.

•

Brooklyn, New York, USA

Full-time, Contract

Tasks: Provide consistent and secure integration solutions across the enterprise, as well as recommendations of business requirements; collection, identification, and approval of technical specifications; and the subsequent development of technology solutions. Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality, requirements, and interoperability of the system of systems. Ensure stable enterprise, system of systems architecture by
Easy Apply
Posted 43 days ago | Updated 9 hours ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

•

Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche