center Jobs in phoenix, az

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Call Center - Chat Specialist

Key Infotek LLC

•

Chandler, Arizona, USA

Third Party, Contract

Call Center - Chat Specialist Onsite Chandler, AZ, USChandler, AZ, US Salary: USD $24.00 $24.00 / hr -- W2 all requests. Skills: Attention to DetailCustomer and Client FocusInterpret Relevant Laws, Rules, and RegulationsWritten CommunicationsAdaptabilityClient Experience BrandingCustomer Service ManagementIssue ManagementProblem SolvingAdvisoryBusiness DevelopmentClient Solutions AdvisoryConsultingResearch
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Posted 6 days ago | Updated 5 days ago

Call Center Supervisor

Eclaro

•

Phoenix, Arizona, USA

Full-time

Eclaro is seeking a highly customer service-focused, analytical individual with a strong emphasis on process improvement to join our client's team as a Call Center/Scheduling Supervisor. The ideal candidate will have experience with scheduler software, ideally Trapeze, and familiarity with Paratransit operations and contracts. Responsibilities: Supervise a team of 13 direct reports, including 7 Same Day Schedulers, 4 Next Day Schedulers, and 3-4 Customer Service Representatives (CSRs) on each sh
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Posted 5 days ago | Updated 3 days ago

Call Center Chat Specialist

Laiba Technologies LLC

•

Chandler, Arizona, USA

Contract

Position: Call Center Chat SpecialistLocation: Chandler, AZ (Onsite role) Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally. Involves referring customers to the appropriate line of busi
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Posted 7 days ago

Security Operations Center Lead (AZ LOCAL)

Motion Recruitment Partners, LLC

•

Phoenix, Arizona, USA

Full-time

A company in the telecommunications industry is looking for a Security Operations Lead Analyst to add to their growing team. This individual will be responsible for providing mentorship to a team of lower level security analysts to help get them up to date on security operations best practices. Ideally this candidate will have a combination of leadership skills as well as technical skills specific to security. This role will also perform proactive threat hunting and incident response in any down
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Posted 60+ days ago | Updated 7 hours ago

Senior Server and Cloud - Call Center

Tekfortune Inc.

•

Remote

Contract, Third Party

Role: Senior Server and Cloud - Call Center Location: 100% Remote Duration: 6+ Months Contract Role Description As the client starts its migration from legacy to Call Center as a Service (CCaaS), it will need additional support with the migration as well as assistance with its current legacy projects. All work will be in support of moving that call center to a cloud-based solution while maintaining a stable current platform. Skill requirements: Workforce management: 2+ years experience (Must h
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Posted 5 hours ago

Oracle Enterprise Command Center TechnoFunctional Consultant

Paduda, Inc

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Remote

Contract

Enterprise Command Center Consultant for a highly complex implementation of Oracle Financials for a Federal client. This position is 100% remote and requires no travel. Ideal candidate would have: 8+ years of Oracle ERP experience (R12)Cross functional knowledge including iProcurement, Purchasing, Payables, CLM, Projects, Project Contracts, General LedgerTechno-functional knowledge of Oracle Enterprise Command CentersKnowledge of installation process of out of the box Command CentersTechnical
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Posted 4 days ago

Cloud Contact Center Architect

Nityo Infotech Corporation

•

Remote

Full-time, Third Party

Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to Amazon Connect, Five9 or similar contact center.Salesforce Integration: Collabor
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Posted 3 days ago | Updated 3 days ago

100% Remote Opportunity for Guidewire Policy Center Developer - W2 Role.

Cerebra Consulting Inc

•

Remote or US

Contract

Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software c
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Posted 3 days ago | Updated 3 hours ago

Cloud Contact Center Architect

PeopleNTech

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Remote

Full-time, Third Party

Job Role: Cloud Contact Center Architect Location: Remote Job Type: Full-time Only Interview: Webcam Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing s
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Posted 5 days ago

Cloud Contact Center Architect

PeopleNTech

•

Remote

Full-time

Role: Cloud Contact Center Architect Location: Remote Max Rate: $140K FTE Only Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth transitions to A
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Posted 5 days ago

Guidewire Policy Center Developer - Fully Remote - Contract to Hire - 12 Months Contract

Veritis Group, Inc.

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Remote

Contract, Third Party

Summary: The Developer will be supporting Integration and Configuration efforts for Guidewire PolicyCenter 10.0. Qualification: Bachelor s degree in Computer/Information Science or Information Systems Management or equivalentMinimum 8-10 years of IT hands-on application development experienceMinimum 4 years of IT hands-on development experience with Guidewire PolicyCenter 8.0 or higherProven experience with Configuration and Integration experience with Guidewire PolicyCenter 8.0 or higherMinimu
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Posted 4 days ago | Updated 4 days ago

GW Billing Center Tech Lead Developer / GW Policy Center Tech Lead Developer

Cygnus Professionals

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Remote

Contract

Job Description GW Billing Center Tech Lead Developer and GW Policy Center Tech Lead Developer. Need strong on Integration side and should have cloud experience. Both are remote positions.
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Posted 7 days ago | Updated 4 days ago

Senior Server and Cloud - Call Center

Tekfortune Inc.

•

Remote

Third Party, Contract

Role: Senior Server and Cloud - Call Center Location: 100% Remote Duration: 6+ Months Contract Role Description As the client starts its migration from legacy to Call Center as a Service (CCaaS), it will need additional support with the migration as well as assistance with its current legacy projects. All work will be in support of moving that call center to a cloud-based solution while maintaining a stable current platform. Skill requirements: Call Recording: 5+ years experience Interaction A
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Posted 6 days ago | Updated 6 hours ago

Cloud Contact Center Architect

PeopleNTech

•

Remote

Full-time

Role : Cloud Contact Center Architect Location : Remote Duration : Full Time Job Description:: Responsibilities: Architectural Design: Design and develop scalable Amazon Connect, Five9 or similar contact center solutions tailored to specific business needs, considering migration strategies and integration with Salesforce Service Cloud Voice.Migration Expertise: Lead and execute migration projects, assessing current contact center environments, devising migration strategies, and executing smooth
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Posted 7 days ago

Guidewire Claims Center 10 Developer

Talent Group

•

Remote

Contract

Client is looking for a Guidewire Claims Center 10 Developer and has worked with Guidewire Claims Center 10 on AWS.Strong Claims Center experience is required. This is NOT for a Jr. Developer but someone who really knows CC V 10.
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Posted 17 days ago | Updated 3 days ago

Smartsheet Center of Excellence (CoE) Consultant

Xoriant Corporation

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Remote or Tampa, Florida, USA

Contract

As the Head of the Smartsheet Center of Excellence (CoE), you play a pivotal role in driving excellence, efficiency, and best practices within your organization s use of Smartsheet. Here are the key responsibilities associated with this position:1. Strategic Leadership:o Vision and Strategy: Define the CoE s vision, mission, and strategic goals aligned with the organization s objectives.o Governance: Establish governance policies, guidelines, and standards for Smartsheet usage.o Stakeholder Enga
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Posted 26 days ago | Updated 13 days ago

Contact Center Customer Service Inbound/Outbound (Remote)

Motion Recruitment Partners, LLC

•

Remote or Everett, Washington, USA

Full-time

Our client is looking for a Contact Center Customer Service Inbound/Outbound for a 6-month contract in and will be working remotely. Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them. Contract Duration: 6 Months Required Skills & Experience High school diploma or equivalent. Bachelor's degree preferred or equivalent, relevant experience. 1 year of experience in custome
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Posted 30 days ago | Updated 7 hours ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 54 days ago | Updated 3 days ago

Design Architect - Contact Center

Red River Technology LLC

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Remote

Full-time

Red River is seeking a Design Architect to join our growing team! This position serves as a technical authority on Contact Center consulting and is experienced in translating client business needs into technology solutions. The Design Architect (DA) represents Red River as the industry subject matter expert on customer opportunities and aligns with Pre-Sales and Sales to help determine project scope, technical specifications and requirements. The DA supports the offer portfolio, service catalog
Posted 60+ days ago | Updated 3 days ago