Bachelor's degree in a relevant field or equivalent combination of education and experience. -5-7 years of experience in Customer Success, Account Management, or a technical customer-facing role Background and some experience in at least one of the CES offering areas of Apps, SAP or Data Anayltics 2. The person has led delivery in onsite-offshore model 3. Is able to build and maintain good client relationships 4. Is able to farm an account (delivery led growth) and has had P&L responsibilities.
Key Responsibilities Design, develop, and maintain robust automated test frameworks for complex enterprise systems in Amdocs environments (e.g., CES, CRM, BSS/OSS). Write reusable, scalable, and efficient test automation code using Java, Selenium, TestNG, REST Assured, or equivalent tools. Collaborate with developers, architects, and product owners to understand requirements, design effective test strategies, and ensure testability. Conduct functional, regression, performance, and integration te
Key Responsibilities Design, build, and maintain scalable, reliable, and secure infrastructure across production and staging environments. Automate operational tasks and processes using code (Python, Go, Bash, etc.). Drive infrastructure as code (IaC) practices using tools like Terraform, Ansible, or similar. Monitor, troubleshoot, and improve system availability, latency, and performance. Collaborate closely with development, QA, and product teams to design scalable system architecture. Conduct
