customer engagement Jobs in new york

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Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

•

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 56 days ago | Updated 3 hours ago

Vice President Product Solutions - AI & Data Specialist

JPMorgan Chase & Co.

•

Jersey City, New Jersey, USA

Full-time

Job Description Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. You will enable JPMorgan Chase Firmwide teams to deliver AI value from the Fusion Platform Solutions and Services. You will build expertise in one or more Data or AI domains, create and maintain high-quality user documentation and tr
Posted 60+ days ago | Updated 9 hours ago

Product Director - Data Product & Platform Solutions Engineering Lead

JPMorgan Chase & Co.

•

New York, New York, USA

Full-time

Job Description Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. Harness your technical expertise to transform client challenges into solutions that elevate their journey. As a Product Director Data Product & Platform Solutions Engineering Lead in firmwide Chief Data & Analytics Office Organization, you lead innovation through the development of products and features that de
Posted 11 days ago | Updated 9 hours ago

LAN Lead || Tracy, CA (Remote)

Isoftech Inc

•

Remote

Full-time

LAN Lead Tracy, CA (Remote). Each LAN Lead oversees LAN support for their assigned region (NE, Central, Western & Southern), providing technical direction and coordinating efforts across projects and personnel. Develops the requirements of a product or solution from inception to conclusion. Develops required specifications for simple to moderately complex problems. Coordinates with the Task Order PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction o
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Posted 17 days ago | Updated 6 days ago

Vice President Product Solutions Manager Data Product

JPMorgan Chase & Co.

•

New York, New York, USA

Full-time

Job Description Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. As a Vice President Product Solutions Manager in Chief Data and Analytics Office (CDAO), you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in par
Posted 1 day ago | Updated 9 hours ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 12 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

•

Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 12 days ago

LAN Lead

Isoftech Inc

•

Remote

Full-time

Each LAN Lead oversees LAN support for their assigned region (NE, Central, Western & Southern), providing technical direction and coordinating efforts across projects and personnel. Develops the requirements of a product or solution from inception to conclusion. Develops required specifications for simple to moderately complex problems. Coordinates with the Task Order PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters. Experien
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Posted 22 days ago | Updated 7 days ago

Task Order PM - Remote

Isoftech Inc

•

Remote

Full-time

Task Order Project Manager (TOPM) The TOPM provides overall task order management and coordination across all LAN regions. Acts as the primary interface with the Government, ensuring contract deliverables, performance, and communication. Serves as the project manager for a large, complex task order (or a group of task orders affecting the same system) and shall assist the Government s Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Manager
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Posted 22 days ago | Updated 7 days ago

Instructor/Trainer

Robert Half

•

Remote or Pleasant Grove, Utah, USA

Contract

Description We are looking for a skilled and motivated Senior Instructional Designer to join our team on a contract basis for a two-month period in SLC. This position focuses on creating and delivering engaging educational content to enhance customer onboarding, training, and product adoption. You will collaborate with cross-functional teams to develop impactful learning solutions that align with adult learning principles and drive measurable outcomes. Responsibilities: Develop and update struc
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Posted 5 days ago | Updated 6 hours ago

Business Development Manager for Multiple US Staffing Domains || Remote

Rudra Enterprise LLC

•

Remote

Full-time

Job Title: Business Development Manager (Remote) Domains: Private Sector, Government Agencies, Direct Clients, MSP Engagement Location Remote (Flexible across time zones in US)Employment Type Full-Time / Contract / Freelance options available depending on applicant profileOverview We are seeking an experienced and dynamic Business Development Manager to spearhead strategic client acquisition and relationship development across diverse domains including Private Enterprises, Government Agencies, D
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Posted 3 days ago

Problem Manager - Cloud Ops & SRE

Verint Systems Inc

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Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collab
Posted 1 day ago | Updated 9 hours ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 22 days ago | Updated 9 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 22 days ago | Updated 9 hours ago

Salesforce Data Analyst

GAF - ELK Materials Corporation

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Parsippany-Troy Hills, New Jersey, USA

Full-time

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don't back down from hard work- we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity,
Posted 60+ days ago | Updated 9 hours ago

AWS Connect Full Stack Developer

Eliassen Group

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Anywhere, US

Contract

Description: **100% Remote** Client is a technology-forward company transforming the real estate experience at scale, reimagining real estate technology with cloud-native infrastructure, modern web frameworks, and intelligent systems. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Pay: $45 - $52/hr
Posted 6 days ago | Updated 10 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Chicago, Illinois, USA

Full-time

Fast progressing companyRemote working environment About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Their product is tailored to align seamlessly with the workflows litigators already use-no st
Posted 20 days ago | Updated 6 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

•

Remote or Chicago, Illinois, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 21 days ago | Updated 6 hours ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

•

Remote or Washington, District of Columbia, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 21 days ago | Updated 6 hours ago

Technical Architect - Dynamics 365 CE & Power Platform

Capgemini America, Inc.

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Remote

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Role and Responsibilities: Solution Architecture & Design Lead the technical design of D365 CE (S
Posted 2 days ago | Updated 1 day ago