customer service Jobs in boston, ma

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Assoc Cybersecurity Analyst (NIST/Governance)

Software Guidance & Assistance

Remote or Jacksonville, Florida, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT - Remote Assoc Cybersecurity Analyst (NIST/Governance) for a CONTRACT assignment with one of our premier Healthcare Services clients for a Remote position. Top Skills Needed: Knowledge of NIST 800.53 and HHS/CMS Acceptable Risk Safeguards Previous Governance Audit experience Responsibilities: The Associate Cybersecurity Risk Analyst aids in the development and implementation of a comprehensive information security pr

Medical Data and Analytics Product Owner (Senior Manager, Information Systems)

Amgen Inc

Remote or Thousand Oaks, California, USA

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pati

Technology Site Lead - Executive Desktop Support

Guardian Life Insurance Company

Remote or New York, New York, USA

Full-time

Overview: We are seeking a strong technical leader to manage customer experience and technology landscape at the Hudson Yards and Stamford offices. They will be the central point of contact for all technology for those offices. They also will lead the Executive Support team to provide high-touch, white-glove service to the Guardian Executive Leadership. This candidate will be involved in decision-making processes for new hardware and software standards and product introductions which deliver the

(USA) Software Engineer III

Walmart Inc.

Remote or Bentonville, Arkansas, USA

Full-time

Position Summary What you'll do What you'll do: Develop, and deploy scalable, production-grade time series forecasting systems using advanced global models to support high-volume retail and e-commerce workloads.Build and orchestrate end-to-end ML pipelines for data ingestion, training, evaluation, deployment, and monitoring, leveraging workflow managers such as Airflow, Astronomer, or Kubeflow.Engineer robust backend services and RESTful APIs to serve ML models and analytics, ensuring secure,

AI/ML Health Data Scientist

Navigant Consulting

Remote

Full-time

Job Family: Data Science Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: Business Development Identify policy and/or business problems and successfully capture from sourcing through award/close.Perform research on key accounts and clients to effectively qualify and scope new business opportunitiesDiscuss and develop solutions with client service teams and existing/new clientsActively engage within target accounts and relevant market(

Windows / Linux Systems Administrator - REMOTE (ship required)

Oracle Corporation

Remote

Full-time

Job Description Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a w

Senior Network Operations Engineer - GNOC (Remote)

Oracle Corporation

Remote or Abilene, Texas, USA

Full-time

Job Description We are seeking a skilled and proactive engineers with 3-5 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations. Our pri

Principal Network Operation Engineer - GNOC (Remote)

Oracle Corporation

Texas, USA

Full-time

Job Description We are seeking a skilled and proactive engineers with 6+ years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24x7x365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations. This ons

Ecommerce/Web Developer II

Boston Scientific Corporation

Remote

Full-time

Additional Locations: Costa Rica-Heredia Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing -

Sr. Systems Engineer

Motorola Solutions

Florida, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Philips MR Technical Support Engineer

GE Healthcare

Remote

Full-time

Job Description Summary The Philips MR Technical Support Engineer (TSE) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FE's), Client Service Technicians (CST's), and Customers experiencing system performance issues. This position is the technical resource for all service-related escalations regarding the Philips MR product family and should include but is not limited to: Intera, Achieva, Panorama, Inge

Engineer II, Field Service (SEM,TEM,FIB) - Santa Fe, NM

Thermo Fisher Scientific

Remote or Albuquerque, New Mexico, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting Job Description Location/Division Specific Information The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answe

Back-End Software Engineer (Contractor)

Dimensional Fund Advisors LP

Texas, USA

Full-time

Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most rol

Professional Services Manager

GDH

Remote

Full-time

Job Description: Our client is seeking a Professional Services Manager to join their team. This role is pivotal in leading customer care and solutions management teams, ensuring exceptional delivery service and customer experience throughout the lifecycle of the companys clients. The ideal candidate will be a strategic leader with a robust background in SaaS service environments, possessing a deep understanding of customer success dynamics and operational efficiency. This is a fully remote role

Senior HP NonStop Engineer

CVS Health

Arizona, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

VP - Global CIO Advisory - Gartner Research Board

Gartner

Remote or New York, New York, USA

Full-time

VP - Program Director - CIO Advisory - Research Board The Gartner Research Board (GRB) is Gartner's dedicated service for the senior-most technology and digital leaders and their functional direct reports from the largest and most complex Global organizations. The roles we serve include Global CIO, Digital Officer, Technology Officer, Data & Analytics, Infrastructure & Operations, Enterprise Architects, Security & Risk, and Strategic Sourcing. GRB is the only global peer research service that

Senior Engineer - Inventory Ordering - Hybrid - Seattle

Nordstrom

Remote or Seattle, Washington, USA

Full-time

Job Description Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. At Nordstrom, providing great customer service goes beyond the selling floor. It takes a team of individuals with different talents and skills to continuously improve services and processes serving our customer. Our Technologies division works in partnership with other areas of the Company to develop and support the business systems use

Senior Server Infrastructure Engineer (Hybrid - Lithia Springs)

Carmax, Inc.

Remote or Lithia Springs, Georgia, USA

Full-time

8126 - Atlanta Data Center - Care of: Switch, Lithia Springs, Georgia, 30122 CarMax, the way your career should be! About this job About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. We are seeking a highly experienced and skilled Senior IT Infrastructure Specialist to join our dynamic Technology department. The ideal candidate will have a strong background in IT infrastructure and server management, with a deep understanding of both