customer service Jobs in boston, ma

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Senior HP NonStop Engineer

CVS Health

Arizona, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

VP - Global CIO Advisory - Gartner Research Board

Gartner

Remote or New York, New York, USA

Full-time

VP - Program Director - CIO Advisory - Research Board The Gartner Research Board (GRB) is Gartner's dedicated service for the senior-most technology and digital leaders and their functional direct reports from the largest and most complex Global organizations. The roles we serve include Global CIO, Digital Officer, Technology Officer, Data & Analytics, Infrastructure & Operations, Enterprise Architects, Security & Risk, and Strategic Sourcing. GRB is the only global peer research service that

Senior Engineer - Inventory Ordering - Hybrid - Seattle

Nordstrom

Remote or Seattle, Washington, USA

Full-time

Job Description Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. At Nordstrom, providing great customer service goes beyond the selling floor. It takes a team of individuals with different talents and skills to continuously improve services and processes serving our customer. Our Technologies division works in partnership with other areas of the Company to develop and support the business systems use

Systems Administrator I

Sierra Nevada Corporation

Remote or Sparks, Nevada, USA

Full-time

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As a Systems Administrator I, you will be using your skills and expertise to assist in the analysis, development, and configuration of our existing software and systems that address business requirements and processes. You'll be responsible for evaluating the interface between hardware and software, operational requirements, and characteristics of our systems, establishing and documenting system param

Senior Server Infrastructure Engineer (Hybrid - Lithia Springs)

Carmax, Inc.

Remote or Lithia Springs, Georgia, USA

Full-time

8126 - Atlanta Data Center - Care of: Switch, Lithia Springs, Georgia, 30122 CarMax, the way your career should be! About this job About this job At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. We are seeking a highly experienced and skilled Senior IT Infrastructure Specialist to join our dynamic Technology department. The ideal candidate will have a strong background in IT infrastructure and server management, with a deep understanding of both

Multi-Vendor Siemens X-ray Technical Support Engineer

GE Healthcare

Remote

Full-time

Job Description Summary The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers (FSE's), Client Service Technicians (CST's), and Customers experiencing system performance issues. This position is the technical resource for all service-related escalations regarding the Siemens X-ray/Vascular product family should include expertise on the foll

Staff, Software Engineer - Conversational AI

Walmart Inc.

Remote or Sunnyvale, California, USA

Full-time

Position Summary What you'll do Cortex Team is Walmart's core A.I. conversational platform, powering the vision of delivering the world's best personal assistants to Walmart's customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences. We believe conversations are a natural and powerful user interface for interacting with technology and enable a richer customer experiences - both online and in-store. We are

IT Security Engineer - Lead

Navigant Consulting

Remote or Atlanta, Georgia, USA

Full-time

Job Family: IT Cyber Security Travel Required: Up to 10% Clearance Required: None What You Will Do: Our Security Engineer Lead plays a pivotal role within the Information Security Operations group that is dedicated to supporting Security Operations and Incident Management/Response processes, SIEM engineering, Threat Hunting, Automation, Cyber Architecture, and Threat Intelligence. This position is responsible for enhancing SIEM and tool monitoring, tuning, detection, and alerting across mult

Sr. Web Platform Administrator Analyst (REMOTE)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: Essential Job Functions to include: Provides technical expertise to team members, business analysts, management and clients. Serves as a mentor to less technically experienced team members; assigns work and provides training and guidance on system functionality and software products.Analyzes, troubleshoots, and resolves highly complex hardware, software and connectivity issues. Researches and evaluates a variety of reports, job logs, scheduled job

Principal, Software Engineer - Conversational AI

Walmart Inc.

Remote or Sunnyvale, California, USA

Full-time

Position Summary What you'll do Cortex Team is Walmarts core A.I. conversational platform, powering the vision of delivering the worlds best personal assistants to Walmarts customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences. We believeconversationsare a natural and powerful user interface for interacting with technology and enable a richer customer experiences both online and in-store. We are building

Senior Salesforce Developer - Team Lead

Amgen Inc

Remote

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat

PC support and Mobile support in Bio Pharma environment, Microsoft 365 support, Experience

Xoriant Corporation

Lexington, Massachusetts, USA

Contract

Application Support Analyst (mainly focus on end user and desk support), PC support and Mobile support, Microsoft 365 support, Experience in Bio Pharma environment The target pay rate ranges between $38 - $40 Per Hour on W2 SCHEDULE: 9am to 5pm| LENGTH: 1 yearTOP 3 MUST HAVE SKILLS: 1. PC support and Mobile support 2. Microsoft, 365 support 3. Experience in Bio Pharma environment *Does not need much lab experience, will mainly focus on end user and desk support** at least 3 years' experience Q

Service Desk Analyst

GavinHeath, LLC

Westwood, Massachusetts, USA

Contract

Service Desk Analyst Westwood, MA 22/h Contract 4 days onsite, 1 remote GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. Th

Production Planning Assistant

Unique System Skills LLC

Tyngsborough, Massachusetts, USA

Contract

Job Responsibilities Generating Work Orders for Production Floor using MS Great Plains, Crystal Reports & MS Office. Provide daily status of production schedule and shipping report to Production Manager and Planner. Act as Production liaison with Quality Department to prioritize work flow. Elevate manufacturing issues to appropriate department. Oversee stock room, raw & semi-raw materials inventory levels. Distribute stock room materials to manufacturing. Kit materials for jobs as needed. Mainta

IT Support Specialist Customer-Facing

Gardner Resources Consulting, LLC

Mansfield, Massachusetts, USA

Contract

Job Description:Our client is seeking a highly polished, customer-focused IT Support Specialist. The ideal candidate is professional, approachable, and confident interacting directly with internal customers while resolving a wide range of technical issues. Primary Responsibilities:Provide in-person and remote IT support for desktops, laptops, and Apple devices (Mac, iPhone, iPad) Troubleshoot Windows 10/11 operating systems, Microsoft Office 365, and general user access issues Respond to and res

Senior EDI specialist

Softsages LLC

Boston, Massachusetts, USA

Part-time, Contract, Third Party

Dear Abhay, We are delighted to reach out to you on behalf of SoftSages Technology, a rapidly expanding IT and staffing company headquartered in Malvern, PA. We take immense pride in serving critical clients across various sectors, including federal, commercial, and healthcare industries. Our commitment to excellence extends beyond just our clients, as we firmly believe that our consultants are equally vital to our success. We are currently seeking dynamic individuals like yourself to join our

IT Support Engineer

Teceze Ltd

Boston, Massachusetts, USA

Contract

Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience

Epic Professional Billing Claims Analyst III

Community Care Cooperative (C3)

Boston, Massachusetts, USA

Full-time

Title: Epic Professional Billing Claims Analyst Reports to: Manager of Professional Billing and Claims Classification: Individual Contributor Location: Boston (Hybrid) Organization Summary: Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization fou

Data Reporting & Visualization Analyst

Apex Systems

Quincy, Massachusetts, USA

Full-time

Job#: 2080105 Job Description: We are seeking a highly skilled Executive Reporting & Visualization Contractor to support the rapid creation of strategic, executive-level presentations and reports for senior IT and business leadership. This role combines executive storytelling with a strong design sensibility, a deep understanding of reporting and visualization tools, and the ability to translate complex IT content into clear, compelling, and accurate visual narratives-quickly and under tight dea

Clinical Field Service Engineer

Nityo Infotech Corporation

Boston, Massachusetts, USA

Contract

Clinical Field Service Engineer Responsibilities: Conduct comprehensive inventory of clinical devices, including radiology modalities, as part of a network migration project to ensure accurate asset tracking and seamless integration into the new infrastructure.Update configuration settings on medical devices to ensure proper functionality and connectivity during a phased, site-by-site network migration.Respond to technical support requests and helpdesk tickets in a timely manner, ensuring resolu