customer service Jobs in boston, ma

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IT - Sr. Site Support Specialist

Advanced Energy Industries Inc.

•

Wilmington, Massachusetts, USA

Full-time

About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and innovation in thin-film and industrial manufacturing. We are proud of our rich heritage, award-winning technologies, and we value the talents and contributions of all Advanced Energy's employees worldwide. POSITIO
Posted 60+ days ago | Updated 11 hours ago

Exchange Engineer

Apex Systems

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Quincy, Massachusetts, USA

Full-time

Job#: 2079400 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Exchange Engineer. For applicants who are interested in this Exchange Engineer opportunity, send your updated resume to at . Here are the details: Position: Exchange Engineer Location: Quincy, MA, Carlisle, PA, Scarborough, ME, Chicago, IL, Greenville, SC or Sal
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Posted 38 days ago | Updated 11 hours ago

Assistant Chief Information Officer

Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2083070 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an Assistant Chief Information Officer. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . Here are the details: Position: Assistant Chief Information Officer Location? 25 Staniford Street, Bo
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Posted 8 days ago | Updated 11 hours ago

Care Management Support Coordinator II (Spanish)

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator II (Spanish). This is a 03+ months contract opportunity with long-term potential and is located in U.S(Remote; EST, CST). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-79751 Pay Range: $24 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 8 days ago

Windows 11 Field Technicians x9

Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2081661 Job Description: Position: Field Support Technician Locations: Burlington, MA, Boston, MA, Milton, MA, Beverly, MA, Newburyport, MA, Needham, MA, or Cambridge, MA Rate: $20-25/hr Duration: 6+ month contract For applicants who are interested in this opportunity; please send your updated resume to Alexa Whalen, Talent Strategy Team Lead, at Job Summary: Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information
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Posted 17 days ago | Updated 11 hours ago

Software Engineering Manager, Agent Experience - ServiceHub

Wayfair

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Boston, Massachusetts, USA

Full-time

The base pay for this position is $172,500 - $190,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. We also need someone who will be working out of our Boston office on a hybrid schedule. Who We Are: The GPS/Agent Experience - ServiceHub team is responsible for enhancing the internal tools and workflows used by Wayfair's customer service agents. Our mission is to drive improved agent engagement, streamline resolution processes, a
Posted 60+ days ago | Updated 11 hours ago

Electrical Engineer

Apex Systems

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Westborough, Massachusetts, USA

Full-time

Job#: 2076854 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We have an opportunity for a Sr. Electrical Engineer. For applicants who are interested in this Sr. Electrical Engineer opportunity, please apply directly! Here are the details: Position: Sr. Electrical Engineer Location: Westborough, MA 01581 Rate: Negotiable Based on Experience Duration: 6
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Posted 59 days ago | Updated 11 hours ago

Software Engineer

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Job Description Thomson Reuters is seeking a Software Engineer to join our team. This individual will develop software application modules using disciplined software development processes in order to fix problems and to communicate changes effectively. About the Role As a Software Engineer, you will: Analyzes customer problems of moderate complexityAssesses scope of impactMitigates customer impact of issues and recommends and executes work aroundsIdentifies options for problem resolution and i
Posted 9 days ago | Updated 11 hours ago

Senior Technical Business Analyst || Remote

Apetan Consulting

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New Jersey, USA

Part-time, Third Party, Contract

Role - Technical Business Analyst Remote role Duration - 12+ months OVERVIEW/SUMMARY Supports development and implementation of solutions to improve processes for Contact Center agents and tools. Successful candidates will work collaboratively across the organization, including the operational teams in the field, to ensure project and initiatives are executable for frontline teams. Develop a deep understanding of customer and employee personas, workflow, difficulties, and processes to garner
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Posted 60+ days ago | Updated 11 days ago

Field Service Technical Support

Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2069819 Job Description: Apex is hiring a Field Engineer in Boston, MA. If you or someone you know is interested, please send your updated resume to Technical Recruiter, Madison Sylvia at . Thank you! Heres a job description based on the details you provided: Job Title: HPE Hardware and Software Infrastructure Specialist Schedule: Schedule TBD. During the 16-week training period, hours will be Monday to Friday, 9 AM to 5 PM. Pay: Hourly rate + mileage reimbursement at $0.70/mile. Note
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Posted 60+ days ago | Updated 11 hours ago

Service and Support Analyst Dining Services & Retail Systems

Info Way Solutions

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Remote

Contract

The Service and Support Analyst provides technical and operational support for the Dining Services and Gift Shop retail systems, primarily focusing on the Symphony point-of-sale (POS) platform and the GEMpay Badge Payroll Deduct system. This role ensures seamless day-to-day operations, resolves system issues, and collaborates with business stakeholders to enhance user experience and system performance.Key Responsibilities: Provide frontline support for the Symphony POS system used in Dining Ser
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Posted 1 day ago

Senior Manager of Software Engineering

UKG Careers

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Lowell, Massachusetts, USA

Full-time

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR techn
Posted 31 days ago | Updated 11 hours ago

Mechanical Engineer

Westinghouse Electric Company LLC

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Norwell, Massachusetts, USA

Full-time

Mechanical Engineer - 2 - 4 Years Warm Springs, VA Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Your Day - t
Posted 28 days ago | Updated 11 hours ago

Electrical Engineer- Warm Springs, VA

Westinghouse Electric Company LLC

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Norwell, Massachusetts, USA

Full-time

Electrical Engineer - 2 - 4 Years Warm Springs, VA Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. Your Day - t
Posted 27 days ago | Updated 11 hours ago

SAP CRM Integration Analyst (Emarsys + S/4HANA | Azure DevOps)

Activesoft, Inc.

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Remote

Contract

Job Title: SAP CRM Integration Analyst | Emarsys + S/4HANA | Azure DevOpsLocation: Remote Duration: 12+ Months < data-start="472" data-end="499">Project Overview:Join a strategic SAP CRM transformation initiative involving the rollout of SAP Emarsys (Marketing Automation) and SAP Service Cloud v2 (Customer Contact Center), fully integrated with SAP S/4HANA Private Cloud ERP. This is a key role driving the data integration and reporting workstream across customer-facing systems. Responsibilities
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Posted 1 day ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 17 days ago | Updated 8 days ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 12 days ago | Updated 4 hours ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 12 days ago | Updated 4 hours ago

Senior Desktop Support Technician

GEI Consultants, Inc.

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Woburn, Massachusetts, USA

Full-time

Description Your role at GEI. GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Woburn, MA. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and Ontario, Canada, supporting over 1,700 employees in both office and remote environments. The Senior Desktop Suppo
Posted 29 days ago | Updated 11 hours ago

Senior Classified Systems Administrator

Draper

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Cambridge, Massachusetts, USA

Full-time

Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas
Posted 60+ days ago | Updated 11 hours ago