customer service Jobs in maryland

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Oracle PL/SQL Developer

BM Associates, Inc.

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Remote

Contract, Third Party

Mandatory Qualifications: 1. At least five (5) years of experience supporting the design and development of analytical models, tools, or programs using Oracle tools. 2. At least five (5) years of experience with interpreting requirements and developing complex PL/SQL and SQL. 3. Proven ability to reason logically and creatively and use a variety of analytical and research techniques to solve complex problems; visualize data sets; analyze situations and propose an effective course of action; anal
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Posted 14 days ago

Enterprise Data Reporting Specialist

Agile Global Solutions, Inc

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Remote

Contract

?The California Public Employees Retirement System (CalPERS) Technology Business Management Division (TBMD) needs services from one contractor to provide analytical and programming support to develop, maintain and execute the Enterprise Data Reporting services. The services include maintenance and enhancement of the myCalPERS reporting system, Business Intelligence (BI) system, and other enterprise reporting systems as needed. The consultant will develop reports, framework packages, repository
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Posted 6 days ago

Infrastructure Engineering Sr Advisor (Genesys) - Remote W2

Techaffinity Consulting

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Remote

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Remote (Bloomfield, CT) Duration: 12 Months Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end
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Posted 1 day ago

Microsoft Excel Expert

CTG

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Remote

Contract

CTG is seeking an experienced Microsoft Technical Analyst to support a variety of assigned requests related to operational analysis. Location: Remote, PST work hours Contract Length: 3 months with possible extension Responsibilities: - Requests will involve working with large complex Excel files to support user requests for additional functionality and usability. - Anticipate opportunities to leverage PowerAutomate and Teams to resolve requests. - Many requests with be related to Payroll, HR and
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Posted 5 days ago

Sr. Full Stack Engineer - AWS Connect (Enterprise Applications)

Daddy Recruiter LLP

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Remote

Contract

Description: W2 only (no C2C, 1099) Assignment Duration: 6-month contract to hire Number of Positions: 2 Location: remote - Bachelor s degree in computer science or related field, or equivalent work experience. - 5 years of experience as a Full Stack Engineer, preferably in enterprise-scale environments. - Hands-on experience with AWS Connect, including contact flows, integrations, and operational configurations. - Strong proficiency with React, Node.js, and TypeScript. - Deep understanding of
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Posted 6 days ago

Infrastructure Engineering Sr Advisor (Genesys IVR) - Bloomfield, CT or Remote

ERPMark Inc

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Remote or Connecticut, USA

Contract

Role : Infrastructure Engineering Sr Advisor (Genesys IVR) Location: Bloomfield, CT(Onsite preferred, but Remote/work-from-home is also an option) Contract Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design. Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge o
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Posted 1 day ago

NICE CXone Architect - REMOTE

SecureKloud Technologies Inc

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Remote

Contract

Job Title: NICE CXone ArchitectLocation: Remote USAJob Type: Long-Term ContractJob Summary:We are looking for a highly skilled NICE CXone Architect to lead the design, development, and implementation of cloud-based contact center solutions using NICE CXone. This role involves working closely with stakeholders to deliver scalable, secure, and high-performance solutions tailored to business needs. Key Responsibilities:Architect and design end-to-end solutions using NICE CXone platform. Build and o
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Posted 1 day ago | Updated 1 day ago

Infrastructure Engineering Sr Advisor (Genesys) - Bloomfield, CT

Lorven Technologies, Inc.

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Remote or Bloomfield, Connecticut, USA

Contract

Our client seeks an Genesys Engineer for a Long Term project in Bloomfield, CT . Below is the detailed requirement Title: Genesys Engineer Location : Bloomfield, CT (Remote) Duration: 12 Months (W2) Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Job Description: 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, c
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Posted 17 hours ago | Updated moments ago

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

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Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai
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Posted 1 day ago | Updated 10 hours ago

IT Procurement Specialist - Atlanta, GA (REMOTE)

Brandon Consulting

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Remote or Atlanta, Georgia, USA

Contract

Job Description This position is responsible for providing customer service focused assistance with the planning, organizing, and coordination of purchasing and procurement of Information Technology related goods/services accomplished by following procurement and purchasing policies and procedures. This includes acquiring resources following best practices, within time constraints, and facilitating communication between the agency and its providers to deliver products and services according to t
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Posted 37 days ago | Updated 4 hours ago

Oracle EPM Planning and Budgeting- Bi-lingual

Excel Tek Inc.

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Remote

Contract, Third Party

Mush have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. Should be good at customer service, with a strong customer focus, excellent problem-solving and analytical skills Must have an experienced EPM consultant with a consistent track record of designing and delivering high-scale, high-impact solutions at 5 end to end implementations You have good understanding of Income statement, Balance Sheet, C
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Posted 8 days ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 28 days ago | Updated 6 hours ago

Entry Level Business Analyst

Dhalite

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Remote

Full-time

Job Title: Entry-Level Business Analyst Location: Remote Employment Type: Full-Time Department: Business Operations / Banking Services Job Overview: We are looking for a detail-oriented and motivated individual to join our team as an Entry-Level Business Analyst in the banking sector. This is a great opportunity for someone who wants to begin a career in banking and business operations. You will help the team understand business needs, improve processes, and support better decision-making no te
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Posted 19 days ago

System Analyst

Fynbosys Inc

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Remote

Full-time

Remote / Pacific Time Primary Purpose Under the general direction of the Manager, responsible for analyzing, documenting and translating business requirements into technical system requirements. Communicating requirements to technical staff and developing and executing test plans and use cases to validate changes. Responsible for applying test methodology, engineering and product knowledge in the design and execution of testing strategies and test cases for the functional and regression test
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Posted 8 days ago

Sr Fullstack Developer - AWS Connect

Daddy Recruiter LLP

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Remote

Contract

Job Title: Sr. Full Stack Engineer AWS Connect (Enterprise Applications | Fully Remote) 6 Months Contract to Permanent Hire Key Responsibilities - Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and supporting services. - Build clean, maintainable code in React (frontend) and Node.js/TypeScript (backend) within a microservices architecture. - Collaborate with enterprise architects, DevOps, and security teams to ensure systems meet high standards o
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Posted 2 days ago

Business Analyst with CLM

ElevaIT Solutions

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Remote

Contract

Location: Remote Across US (Eastern Time Zone)Rate Range: $30-40/hrTitle: Business Systems Analyst Job Description: Top 3 skills Experience supporting Icertis, SaaS and CLM platforms Strong analytical and functional specification documentation skills Ability to collaborate across global teams and manage requirements Position Summary: We are seeking a Business Systems Analyst to join the Enterprise CLM Solutions team, specifically supporting Run State Maintenance initiatives. This remote role re
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Posted 9 days ago

Desktop Technician

Dahl Consulting

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Remote

Contract

Seeking a new job opportunity? Don t miss this role! Dahl Consulting is currently partnering with a leader in the chemistry services and artificial lift solutions industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This Company is hiring a Desktop Technician for a contract position! Interested? Get more details below.Contract Duration: 6-monthsWorksite Location: RemoteCompensation: $20.00 - $24.00 per hourWhat you ll do as a Desktop Techni
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Posted 2 days ago

Intake Care Senior Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-71658 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility
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Posted 2 days ago

Telecom Operations Management Specialist

eTeam, Inc.

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Remote

Full-time

Job Title: Telecom Operations Management Specialist Location: Remote Job Type: Full Time Permanent Job Summary: The Number Management Specialist plans, administers, and regulates telephone numbering resources for Tollfree & Vice Products. This role ensures regulatory compliance, maintains accurate numbering databases, and supports stakeholders in managing number-related services. Due to global support, work outside normal US business hours is required, with flexible scheduling options. Key Res
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Posted 16 hours ago

ServiceNow SecOps SME

ApTask

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Remote

Contract

Your Responsibilities Include: Provide technical expertise in ServiceNow, with a focus on Security Operations and Incident ManagementDesign and implement solutions related to ServiceNow Security Operations and Incident ManagementProvide guidance on best practices related to ServiceNow Security Operations and Incident ManagementTroubleshoot issues related to ServiceNow Security Operations and Incident ManagementWork with other teams to ensure ServiceNow Security Operations and Incident Management
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Posted 9 hours ago