Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp