Operations Support Specialist

Remote • Posted 1 hour ago • Updated 1 hour ago
Full Time
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Business Systems
  • Communication
  • Customer Service
  • Customer Support
  • Database
  • Health Care
  • Insurance
  • Service Operations

Summary

Healthcare Service & Operations Specialist

Should have good knowledge in customer support and claims

 

We are looking for someone who:

Knows the healthcare business and can navigate complex situations with confidence

Can act as a bridge between our members and their healthcare benefits

Goes beyond customer service to bring real industry knowledge to the role

 

Responsibilities:

Handle benefit coverage questions, claims, and authorizations

Manage member relationships to support retention

Clearly explain insurance concepts to members and providers

 

Requirements:

Solid understanding of how claims, liabilities, and insurance coverage work

Calm under pressure, thoughtful rather than reactive

Strong communication skills, both on the phone and in writing

Basic comfort with business systems and databases

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10289532
  • Position Id: 9091430
  • Posted 1 hour ago
Contact the job poster
Dilan Pereira

Dilan Pereira

IT Recruiter @ Infomatics Corp
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