customer support analyst Jobs

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Customer Support Analyst

Tech Valley Talent

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Lake City, Florida, USA

Contract

Tech Valley Talent (TVT) is a Florida governmental prime vendor, and we have an opening for a Customer Service Support Technician. DURATION: 1 year LOCATION: Onsite; Lake City, FL Qualifications Bachelor's Degree in Computer Science, Information Systems, or another related field. Or equivalent work experience2 to 5 years of IT work experience with demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/troubleshooting skills.Advanced k
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Posted 23 hours ago | Updated 11 hours ago

Customer Support Analyst

SAIC

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Boyers, Pennsylvania, USA

Full-time

Job ID: 2406374 Location: BOYERS, PA, US Date Posted: 2024-05-06 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilitie
Posted 26 days ago | Updated moments ago

Customer Support Analyst

SAIC

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Arlington, Virginia, USA

Full-time

Job ID: 2406051 Location: ARLINGTON, VA, US Date Posted: 2024-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise I
Posted 32 days ago | Updated moments ago

Customer Support Analyst

SAIC

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Washington, District of Columbia, USA

Full-time

Job ID: Location: WASHINGTON, DC, US Date Posted: 2024-04-29 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabi
Posted 32 days ago | Updated moments ago

Customer Service Analyst/Technical Support - Hospitality Industry (Local to Columbia, MD only)

Oracle Corporation

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Columbia, Maryland, USA

Full-time

Job Description Customer Service Analyst/Technical Support - Hospitality Industry ( Local to Columbia, MD only ) Location: On-site position based in Columbia, MD *Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.* No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the comp
Posted 43 days ago | Updated 11 hours ago

Customer Support Data Analytics Manager

U.S. Tech Solutions Inc.

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Mountain View, California, USA

Contract

Job Description: We solve customer issues and cater to the needs of the Product teams. From overseeing agent readiness to running operations and providing key customer & product insights, we do it all.Responsibilities: Facilitate customer support reporting including exporting and manipulating data from dashboards to create recurring and ad hoc reports.Redesign customer support reporting dashboards.Find trends in customer support metrics to identify spikes or drivers behind metric movement month
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Posted 2 days ago

Customer Support Engineer.

Pyramid Consulting, Inc.

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Collegeville, Pennsylvania, USA

Contract

Immediate need for a talented Customer Support Engineer. This is a 12+ Months contract opportunity with long-term potential and is located in Collegeville, PA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-24060 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Primary role will focus
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Posted 12 days ago | Updated 12 days ago

Tier 1 Customer Support

TEKsystems c/o Allegis Group

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Hoboken, New Jersey, USA

Full-time

Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. Th
Posted 23 hours ago | Updated 11 hours ago

eLicensing Customer Support

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in Boston, MA that is seeking an eLicensing Customer Support. Responsibilities: * Provide help desk customer technical support to assist licensees using eGov to apply for/renew licenses * Determine appropriate response to error conditions; Consult with users and technical personnel to identify and resolve problems or to notify of existing or potential problems; Document any serious problems and provide the information to other appropriate HPL staff * Develo
Posted 3 days ago | Updated 1 hour ago

Tier 1 Customer Support

TEKsystems c/o Allegis Group

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Wichita, Kansas, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high volume of inquiries about the company's products or services,
Posted 2 days ago | Updated 11 hours ago

Tier 1 Customer Support

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! ** Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high volume of inquiries about the company's products or services,
Posted 2 days ago | Updated 11 hours ago

Transmission Customer Support

Roberts Communications Network, LLC

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Las Vegas, Nevada, USA

Full-time

Transmission Customer Support This position reports to the Transmission Operations Manager. Responsibilities Perform bookings for customers needing satellite space segments for occasional use transmissionsInvestigate and resolve satellite reception issues through verbal diagnostics with customer. Create tickets for any equipment failure to facilitate shipping requests, track progress made and close out when issue has been resolved.Perform quality assurance checks on scheduled broadcast events.Re
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Posted 29 days ago | Updated 26 days ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 1 day ago | Updated 11 hours ago

Tier 1 Customer Support

TEKsystems c/o Allegis Group

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Hoboken, New Jersey, USA

Full-time

Our client is hiring for a remote customer support specialist, apply today! Top Skills' Details Previous call center experience in a tech environmentBackground in customer support (inbound call handling and ticket creation)Verizon Wireless call centerComcast call centerRecent technology experience is necessary Additional Skills & Qualifications: Strong knowledge/experience with hardware troubleshooting (our customers primarily use HP laptops) Mic/Camera issues/settings Peripherals (mouse/keyboa
Posted 23 hours ago | Updated 11 hours ago

IT Customer Support Team Lead

Mastech Digital

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Minot, North Dakota, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an IT Customer Support Team Lead for our client in the Consulting domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 6+ Months Contract Location: Minot, ND Role: IT Customer Support Team
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Posted 31 days ago | Updated 3 hours ago

Customer Support Engineer

Value Consulting

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Remote

Full-time

Responsibilities Provide technical support to customers via phone, email, or chat. Diagnose and resolve software and hardware issues. Answer inquiries and address customer concerns. Guide customers through product installation and troubleshooting processes. Escalate complex issues to the appropriate internal teams. Document customer interactions and troubleshooting steps. Collaborate with the development team to resolve recurring issues and suggest product improvements. Provide timely and accura
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Posted 26 days ago

Customer Support Technician

TEKsystems c/o Allegis Group

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Pompano Beach, Florida, USA

Full-time

Description: Job Responsibilities: Configure and deploy Information Technology resources; which includes but is not limited to desktops, laptops, printers, plotters, and mobile devices Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures Assist in coordinating audio visual setups and videoconferencing support o Virtual Meeting Applications knowledge preferred Responsible for assisting with Inventory Audits, by scanning,
Posted 2 days ago | Updated 11 hours ago

Business Account Specialist (Customer Support)

Apidel Technologies

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Providence, Rhode Island, USA

Contract

Job Title: Business Account Specialist Location: Providence, RI 02907 Duration: 12+ Months Job Description: The company Corporation is looking for a customer-facing professional who will own and manage the relationship with complex, expedited, and simplified distributed generation applicants throughout the company s end-to-end interconnection process.Successful candidates will have strong technical and project management skills, enabling customer-sponsored DG projects to be interconnected cost-e
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Posted 2 days ago

Cloud Operations and Customer Support Engineer

General Dynamics Information Technology

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Springfield, Virginia, USA

Full-time

Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a
Posted 23 days ago | Updated 1 day ago

Manager Technical Customer Support, US Government

PaloAlto Networks

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Plano, Texas, USA

Full-time

Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as commit
Posted 10 days ago | Updated 10 hours ago