customer support process analyst Jobs in carrollton, tx

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Senior Business Analyst - RPA/UiPath (Remote in Washington DC or Dallas TX area only)

Maximus, Inc.

Remote

Full-time

Description & Requirements We are seeking Senior Business Analysts to join our team supporting an Internal Revenue Service (IRS) client. * Position is contingent on contract award Location of work is primarily remote in US. Candidates must be near IRS Federal Buildings in Farmers Branch, TX, Washington DC or Lanham, MD to attend meetings when needed. Essential Duties and Responsibilities: - Serve as primary point of contact with project staff and/or clients to define the business and technical

Applications System Administrator - Linux [REMOTE]

BAE Systems

Remote or Charlotte, North Carolina, USA

Full-time

Job Description This job is 100% remote. The selected Applications system administrator will focus on customer support, application operational and security monitoring, Operations & Maintenance (O&M), enhancements, system to system data interfaces, and Commercial off the Shelf (COTS) integrations and installations. The Candidate will have O&M responsibilities that will include system maintenance (e.g., upgrades, patching), issue identification, troubleshooting, resolution development, testing

Salesforce Solution Architect

Navigant Consulting

Remote

Full-time

Job Family : SAAS/PAAS/Cloud Consulting Travel Required : None Clearance Required : None What You Will Do Responsible for the overall design of the functional Salesforce solution and for recommending best practice solution designs based on client business needsManage complex projects including responsibility for project timelines, deliverables, and resources during all project phases, from requirements gathering through go-live and post-deployment client supportProvide a detailed level of pre-s

Kinetic Ops - Sr Product Manager (REMOTE)

Windstream

Remote or Twinsburg, Ohio, USA

Full-time

Job Description Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network. Windstream Enterprise is a leading managed services provider providing strategic communications and security prod

Developer - Specialty IV

Robert Half

Remote or Baltimore, Maryland, USA

Contract

Description We are in need of a Software Engineer with a focus on Test Automation to join our team in the finance consulting industry. This role is based in Baltimore, Maryland with the flexibility to work remotely, but occasional travel to the office may be required. Given the dynamic nature of this role, we are offering a short term contract employment opportunity. Responsibilities: Develop and maintain automated regression tests to augment manual system testing and UAT. Document and execute m

Machine Learning Engineer

Robert Half

Remote or Las Vegas, Nevada, USA

Full-time

Description Robert Half is seeking a full-time Machine Learning Engineer to join an innovative team. In this role, you will work closely with the data science, product, and other key departments to enhance our website's functionality and user experience through advanced machine learning models and algorithms. You will be instrumental in identifying and implementing ML solutions to solve complex problems and improve our products. Essential Duties & Responsibilities Collaboration: Work with data

Maximo Lead Systems Engineer

Amentum

Remote

Full-time

This is a remote-telework role. ship is required to apply. Maximo Lead Systems Engineer We are seeking a highly skilled and experienced Maximo Lead Systems Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining Maximo systems to meet our clients' specific requirements while ensuring system optimization, performance, and integration with other business applications. Key Responsibilities: - Design and architect end-to-end Maximo solution

Principal Cloud AMS Analyst - RETAIL (REMOTE)

Oracle Corporation

Remote

Full-time

Job Description The Application Management Services Team provides Cloud-based Application, Infrastructure, and Platform services to allow the Oracle Retail Global Industry Unit to deliver Cloud offerings for our products within the Retail vertical market. Career Level - IC4 Responsibilities What you have done: Provided evening and weekend support on a rotation.Install, configure, and maintain Retail application AMS environmentsUpgrade and patch application technology stacksDebug issues rela

Desktop Support

Veloc Inc.

Coppell, Texas, USA

Full-time

Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area, which re

Senior Support Account Manager

The Fountain Group

Plano, Texas, USA

Full-time, Contract

PAY: $65-70/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. Hybrid Role, candidate must be willing to work in Plano, TX offices 1-2x/week. W2 Candidates only, C2C not possible. Responsibilities Manage the customer support experience for the delivery of our high-touch, personalized support service to our large enterprise, strategic customers. Provide leadership in the identification a

OMS Engineer - OMS (Sterling, Manhattan SIM (Store Inventory Management))

B2B Technology

Dallas, Texas, USA

Full-time

Our direct client is looking for an OMS Engineer - OMS (Sterling, Manhattan SIM (Store Inventory Management)). Overview of Position The OMS Engineer will be responsible for effective delivery, operation, and maintenance of systems hardware, software, and related infrastructure for Order Management Systems modules. This individual will be accountable for the support of the Order management system and its associated modules. The associate should be able to design and implement solutions in consult

Technical Support Specialist

AVer Information

Remote

Full-time

About AVer Information Founded in 2008, AVer is an award-winning provider of technology and video collaboration camera solutions that improve productivity and enrich learning. AVer's solutions leverage the power of technology to help people connect with one another to achieve great things. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we

Client IT Support Engineer | HL7 | Fully Remote

Vaco Technology

Remote

Contract

We are hiring a Client Support Engineer to troubleshoot and resolve client-facing incidents that happen with our healthcare client's integration work. Our client is rebranding and transitioning their software for their healthcare clients - this team will assist in the implementation. Logistics: 6-month contract-to-hire $28/hr Full health insurance and 401k opportunities Fully remote Must-Have Qualifications: 1+ year of experience in IT Technical Support (infrastructure). Preferably experience

Fall 2024 Junior Technical Support Internship

Earthjustice

Remote

Contract

Earthjustice s IT team is accepting applications for one part- or full-time junior technical support intern to work with us for 10-12 weeks during fall 2024. We will accept applications from students who will have completed their first year at a technical college, community college, or 4-year undergraduate program by June 2024. This is a paid position. The successful candidate may work a hybrid schedule from our San Francisco, CA office or remotely during west coast hours. Earthjustice is the pr

Global Process Analyst III

Xoriant Corporation

Remote

Contract

Hi, Job Title: Global Process Analyst Job Location: 100% Remote Job Duration: 2+ months Contract Job Description: MUST - Agile PDMITIL (infrastructure)ITSM Practitioner ExperienceServiceNowChange Management / Problem Management ExperienceProcess Development ExperienceNICE - Cross Collaboration skills, service now implementation, business transformation projects (not required, but preferred) Thanks & Regards, Himanshu Verma Sr. Technical Recruiter Email: Cell: VoIP: *Disclaimer: You are r

Senior Salesforce Developer - Need locals to Austin, TX or Surrounding areas

Cynosure Technologies LLC

Remote

Contract

We are looking for a Senior Salesforce Developer for one of our clients in Austin, TX, as a Remote job. Please find below the job details and get back to me at your earliest convenience for a detailed discussion. Job Title: Senior Salesforce Developer Location: Austin, TX, Remote job Duration: 4 months contract will be extended. Candidate must be residing in Austin or the surrounding area. The client is unable to offer any employment sponsorship for non-USC. Description: The IT Services team is

Voice Analyst

Robert Half

Remote or Holland, Ohio, USA

Full-time

Description We are looking for a Telecommunications Specialist to join our team. This role is a contract to permanent employment opportunity. You will be responsible for provisioning and maintaining VoIP related products and serving as an escalation point of technical support for our national voice services platform. This is a fully remote position. Responsibilities: Serve as a primary escalation path for field agents with VoIP related dispatches and trouble tickets Monitor network devices, inte

.Net Developer (Hybrid Schedule :: 3 Days REMOTE Every Week)

VAAM Technologies

Plano, Texas, USA

Full-time, Contract

Top Skills: net C# SQL Client would like someone who is able to lead projects and drive things forward. Someone who would like a leadership path and growth would be great. Qualifications 8+ years developing applications in: C#, .NET development (including ASP.NET and ASP.NET MVC, and .NET CORE) Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS platforms. Experience in Java-Script frameworks (Angular.js, Angular 6.X, JQuery.js, React.js). Exper

Network Lead

Tech Mahindra (Americas) Inc.

Plano, Texas, USA

Full-time

Required Skills: 10+ years of Telecom Industry Experience.Minimum BS degree in Engineering.Broadband, Fiber Optics, and Mobility Networks and Design extensive knowledge and 5 plus years of hands on working lab experience.Experience with wireless & wireline network architectures.Experience in supporting Network Design, EMS/Gateway Hardware and Software installation, configuration and Network setup.Must have experience in system test and technical customer support, good understanding of Broadband,