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Lead Software Program Manager - Customer Enablement

AMD (Advanced Micro Devices)

•

Santa Clara, California, USA

Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellenc
Posted 1 day ago | Updated 4 hours ago

Cloud AI Customer Engineer, Principal

Qualcomm Technologies

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San Diego, California, USA

Full-time

Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: The Qualcomm Cloud Computing team is developing hardware and software for Machine Learning solutions spanning the data center, edge, infrastructure, automotive market. Qualcomm's Cloud AI 100 accelerators are currently deployed at AWS / Cirrascale Cloud and at several large organizations. We are rapidly expanding our ML hardware and software solutions for la
Posted 45 days ago | Updated 5 hours ago

Backend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A242932 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 5 hours ago

Senior Backend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A66811A Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 4 hours ago

Senior Software Engineer - Ads Growth, Customer Engagement

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A09688 Apply to this job Share this listing: Responsibilities We are TikTok Monetization Ad Growth Team, dedicated to creating an exceptional advertising experience and intelligent growth marketing strategies for global advertising clients. Here, you will engage with challenging technical domains such as large-scale user systems, diverse advertising fields (ad creation, material optimization, delivery strategy, attribution, measurem
Posted 60+ days ago | Updated 4 hours ago

Tech Lead Software Engineer - Ads Growth, Customer Engagement

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A103987 Apply to this job Share this listing: Responsibilities We are TikTok Monetization Ad Growth Team, dedicated to creating an exceptional advertising experience and intelligent growth marketing strategies for global advertising clients. Here, you will engage with challenging technical domains such as large-scale user systems, diverse advertising fields (ad creation, material optimization, delivery strategy, attribution, measure
Posted 60+ days ago | Updated 4 hours ago

Tech Lead Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A70059 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 58 days ago | Updated 4 hours ago

Software Engineer, Ads Business Integrity - Customer Experience

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A206968A Apply to this job Share this listing: Responsibilities At the heart of TikTok's monetization strategy lies the Business Integrity team-a global group of talented engineers and product thinkers committed to building a safe, trustworthy, and high-performing ads platform. We're not just solving problems-we're building the technological backbone that safeguards our ads ecosystem, fosters advertiser trust, and powers global busi
Posted 60+ days ago | Updated 4 hours ago

Engineering Manager, Global E-Commerce Customer Business

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : J5192 Apply to this job Share this listing: Responsibilities The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is respo
Posted 60+ days ago | Updated 4 hours ago

Senior Hardware Customer Quality Engineer

NVIDIA Corporation

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Santa Clara, California, USA

Full-time

We are looking for a Hardware Customer Quality Engineer in an individual contributor role to support our customer quality assurance activities, stationed in Santa Clara, California! Your main role will be establishing a working level relationship with your customers, collaborating with customers on problem resolutions/complaints, and you will be the voice of the customer to the internal teams. What you will be doing: Participate/lead conference calls and F2F meetings with Customers related to q
Posted 58 days ago | Updated 4 hours ago

Frontend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77745 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 60+ days ago | Updated 4 hours ago

Senior Frontend Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A108347 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 4 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 5 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 32 days ago | Updated 5 hours ago

SAP iXp Intern - Data Scientist, Customer and Competitive Market Intelligence

SAP Americas, Inc.

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Newport Beach, California, USA

Full-time

Requisition ID: 431440 Work Area: Corporate Operations Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Career Level: NA Hiring Manager: Dennis Sorensen Recruiter Name: Cindy Claudia Additional Locations: About the SAP Internship Experience Program The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture
Posted 2 days ago | Updated 5 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 5 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 47 days ago | Updated 5 hours ago

Software Engineer Technical Leader, Principal Machine Learning Engineer Customer Data Platform (Bay Area)

Splunk Inc.

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California, USA

Full-time

Description Are you passionate about working on products that provide customer value? Do you enjoy building services that run ML pipelines with large data sets, and want to create innovative content for Splunk's cybersecurity products? Do you value working in an environment where you're empowered to build a modern ML pipeline solution that helps deliver efficient solutions for Splunk's Observability and Security products? If so, a role on the Splunk Customer Data Platform team could be an ide
Posted 60+ days ago | Updated 4 hours ago

Technical Support Specialist

Talent Groups

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Remote

Contract

Title: Technical Support Specialist Location: Westminster, CO (80021) / Remote Employment Type: 6-Month W2 Contract (No C2C or Sponsorship) Join a leading enterprise software company in Westminster, CO, as a Technical Support Specialist. Ideal candidates should have previous experience in high-volume technical support settings, proficiency in Microsoft Excel and Word, and effective customer communication skills. Requirements: 2 years of experience in chat, email, and phone customer support, demo
Easy Apply
Posted 1 day ago | Updated 1 day ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
Easy Apply
Posted 8 days ago | Updated moments ago