customer Jobs in Phoenix, AZ

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Remote Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Overview Overview TheCustomerServiceAgent/Representative(CSR) is a pivotal role within the Contact Center who receives, investigates and resolvescustomerinquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general issues facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applicatio
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Posted 48 days ago | Updated 11 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 48 days ago | Updated 8 hours ago

Technical Support / Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are enco
Posted 49 days ago | Updated 8 hours ago

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi
Posted 49 days ago | Updated 8 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

•

Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 58 days ago | Updated 11 hours ago

Senior Distinguished I - Software Engineer, Customer Care Technology

Walmart Inc.

•

Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do Are you passionate about applying cutting-edge GenAI technology to revolutionize customer service? Do you dream of playing a technical leadership role that will shape the future of the customer service experience at Walmart's scale? If you possess exceptional technical expertise, curiosity, and a desire to build scalable products with GenAI, this opportunity may be for you. As a Senior Distinguished I, Software Engineer with the Customer Care Technology team, yo
Posted 60+ days ago | Updated 11 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

•

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 11 hours ago

MS Dynamics CRM CE Customer Engineer

JDA TSG

•

Remote

Full-time

We have immediate opportunities forMSDynamics CRM Expertwith expertise in Dynamics CRM (Customer Engagement) with skills in the cloud version (D365 CE) and Power Platform to join our team as a Customer Engineer (CE). A CEs time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be a trusted advisor, responsible for customer satisfaction, deployment, adoption, and support D365 CE services for diverse client environments ensurin
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Posted 60+ days ago | Updated 19 days ago

Customer Service Representative

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an
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Posted 60+ days ago | Updated 30 days ago

Microsoft Teams Customer Engineer- Teams Apps Development

JDA TSG

•

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compa
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Posted 60+ days ago | Updated 26 days ago

Customer service Agent

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 2 days ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Third Party, Contract

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 12 days ago | Updated 2 days ago

Entry Level IT / Hardware Support / Onsite

Motion Recruitment Partners, LLC

•

Phoenix, Arizona, USA

Full-time

Are you looking to break into the tech industry and gain real-world IT experience? We're hiring for entry-level roles supporting hardware work in a data center environment. No prior data center experience is required, and this is a great opportunity for individuals who come from customer service, construction, or other hands-on fields who are curious about technology and want to build a career in IT. This position involved physically working with servers and related equipment, assisting with upg
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Posted 4 days ago | Updated 7 hours ago

Parts Expeditor - 1st Shift (6:00 AM to 2:30 PM) - Onsite

VIVA USA INC

•

Phoenix, Arizona, USA

Contract

Title: Parts Expeditor - 1st Shift (6:00 AM to 2:30 PM) - Onsite Mandatory skills: Purchasing, Customer Service, Customer Support, Stock, Stocking items, Stock replenishment, heavy parts, light vehicles, equipment parts, supplies acquisitions, procurement, purchase order, ordering, inventory, parts and supplies, reconciliations, supplies stock inventories, supplies stock orders, Material Data Safety Sheets, supply warehouse, warehouse operations Description: This position performs a variety of
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Posted 2 days ago

Program Project Specialist

Sunrise Systems, Inc.

•

Phoenix, Arizona, USA

Contract

Job Title: Program Project Specialist Location: Phoenix AZ Duration: 5 months contract. Onsite/Hybrid Job will be Onsite for the 1st month, dependingon how long the training takes and then it would be 2 or 3 days in office per week Job Responsibilities Review and maintain mineral related spreadsheets, databases, mineral documents and files. Review monthly billing for accuracy, compliance and processing. Review and process leases production reports in accordance with lease agreements. Assist i
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Posted 17 days ago | Updated 2 days ago

Ctrls Systems Engineer II

Johnson Controls

•

Tempe, Arizona, USA

Full-time

What you will do Under general direction, responsible for the design, configuration, and operation of complete building control to meet the intent of the project requirements. Accountable to field teams for quality, timeliness and efficiency of designs. Develops complex software programs, commissions and troubleshoots to ensure proper operations of the building control system. Provides detailed information and submittals to communicate design and operation to customers, consultants, Johnson Con
Posted 7 days ago | Updated 8 hours ago

IT Software Project Coordinator

SYSTEM SOFT TECHNOLOGIES LLC

•

Phoenix, Arizona, USA

Contract

Role & Responsibilities Manages software acquisition, including negotiation, budget and administration of software purchases, ensuring compliance with licensing agreements and managing renewals.Monitor software licenses and usage, including compliance with organizational needs and requirements while maintaining accurate entitlement records and license inventories.Administer software change management, collaborating with vendors and suppliers and service providers for support aligned with IT sta
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Posted 20 days ago | Updated 2 days ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routing
Posted 4 days ago | Updated 20 hours ago

Resident Engineer

Trilon Group

•

Phoenix, Arizona, USA

Full-time

Resident Engineer Department: Construction Management Employment Type: Full Time Location: Phoenix, AZ Reporting To: David Locher Description At Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. As a Construction Engineering & Inspection (CE&I) Resident Engineer you will supervise the work of technical staff involving engineering analysis, highway design
Posted 1 day ago | Updated 11 hours ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routin
Posted 5 days ago | Updated 19 hours ago