customer Jobs in San Jose, CA

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Solutions Customer Success Manager

Software Guidance & Assistance

•

San Jose, California, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Solutions Customer Success Manager for a CONTRACT assignment with one of our premier SaaS clients in a remote role. The Solution Customer Success Manager will be responsible for both customer-facing project work supporting Value and Adoption of Adobe products, as well as internal team project management supporting numerous workstreams driving program growth and ongoing support. You will use strong executive presence and solid
Posted 1 day ago | Updated 4 hours ago

Lead Software Program Manager - Customer Enablement

AMD (Advanced Micro Devices)

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Santa Clara, California, USA

Full-time

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellenc
Posted 1 day ago | Updated 5 hours ago

Sr. Customer Quality Manager with semiconductor experience.

Geopaq Logic

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San Jose, California, USA

Full-time

Job Title: Sr. Customer Quality Manager Work Location: San Jose, California Full time Description Description: Candidate will be the champion of quality in promoting customers perception Client. Candidate will ensure customer satisfaction by managing quality standards and customer expectations. Candidate will work seamlessly with various functional groups within the company and its supply base to secure customers approval of PI products, facilitate customer audits, ensure timely resolution prod
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Posted 7 days ago | Updated 6 days ago

Principal Software Engineer (Customer Profile Engineering)

PaloAlto Networks

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Santa Clara, California, USA

Full-time

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of
Posted 17 days ago | Updated 6 hours ago

Senior Customer Identity Solutions Engineer

DGN Technologies

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Sunnyvale, California, USA

Contract

Detailed Job description: Position Overview We are seeking an experienced Senior Customer Identity Solutions Engineer to architect, develop, and implement enterprise-grade customer identity and access management (CIAM) solutions. This role requires deep expertise in identity management protocols, platform development, and enterprise integration patterns. The successful candidate will drive the design and delivery of scalable identity solutions that enhance customer experience while maintaining r
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Posted 20 days ago

Senior Customer Identity Solutions Engineer

DGN Technologies

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Sunnyvale, California, USA

Contract

Detailed Job description: Position Overview We are seeking an experienced Senior Customer Identity Solutions Engineer to architect, develop, and implement enterprise-grade customer identity and access management (CIAM) solutions. This role requires deep expertise in identity management protocols, platform development, and enterprise integration patterns. The successful candidate will drive the design and delivery of scalable identity solutions that enhance customer experience while maintaining r
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Posted 20 days ago

Full-Stack Software Engineer (Starlink Customer Success)

SpaceX

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Sunnyvale, California, USA

Full-time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. FULL-STACK SOFTWARE ENGINEER (STARLINK CUSTOMER SUCCESS) At SpaceX, we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink
Posted 23 days ago | Updated 6 hours ago

Software Engineer, Starlink Customer Success

SpaceX

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Sunnyvale, California, USA

Full-time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SOFTWARE ENGINEER, STARLINK CUSTOMER SUCCESS At SpaceX, we're leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world
Posted 51 days ago | Updated 6 hours ago

Customer Service Analysts/Contact Center Support - 100% Remote - Only W2 - Offer position

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 1 day ago | Updated 19 hours ago

Senior Hardware Customer Quality Engineer

NVIDIA Corporation

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Santa Clara, California, USA

Full-time

We are looking for a Hardware Customer Quality Engineer in an individual contributor role to support our customer quality assurance activities, stationed in Santa Clara, California! Your main role will be establishing a working level relationship with your customers, collaborating with customers on problem resolutions/complaints, and you will be the voice of the customer to the internal teams. What you will be doing: Participate/lead conference calls and F2F meetings with Customers related to q
Posted 58 days ago | Updated 6 hours ago

Tech Lead Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A70059 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 58 days ago | Updated 5 hours ago

Frontend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77745 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 60+ days ago | Updated 6 hours ago

Backend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A242932 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 6 hours ago

Senior Frontend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A108347 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 6 hours ago

Senior Backend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A66811A Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 6 hours ago

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc
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Posted 5 days ago | Updated 16 hours ago

Engineering Manager, Global E-Commerce Customer Business

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : J5192 Apply to this job Share this listing: Responsibilities The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is respo
Posted 60+ days ago | Updated 6 hours ago

Senior Software Engineer - Ads Growth, Customer Engagement

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A09688 Apply to this job Share this listing: Responsibilities We are TikTok Monetization Ad Growth Team, dedicated to creating an exceptional advertising experience and intelligent growth marketing strategies for global advertising clients. Here, you will engage with challenging technical domains such as large-scale user systems, diverse advertising fields (ad creation, material optimization, delivery strategy, attribution, measurem
Posted 60+ days ago | Updated 5 hours ago

Tech Lead Software Engineer - Ads Growth, Customer Engagement

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A103987 Apply to this job Share this listing: Responsibilities We are TikTok Monetization Ad Growth Team, dedicated to creating an exceptional advertising experience and intelligent growth marketing strategies for global advertising clients. Here, you will engage with challenging technical domains such as large-scale user systems, diverse advertising fields (ad creation, material optimization, delivery strategy, attribution, measure
Posted 60+ days ago | Updated 5 hours ago

Software Engineer, Ads Business Integrity - Customer Experience

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A206968A Apply to this job Share this listing: Responsibilities At the heart of TikTok's monetization strategy lies the Business Integrity team-a global group of talented engineers and product thinkers committed to building a safe, trustworthy, and high-performing ads platform. We're not just solving problems-we're building the technological backbone that safeguards our ads ecosystem, fosters advertiser trust, and powers global busi
Posted 60+ days ago | Updated 5 hours ago