customer Jobs in austin, tx

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CSM Technical Lead, Customer Workflow

ServiceNow, Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 20 hours ago | Updated 8 hours ago

Manager of Cisco Smartnet Customer Success

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The Manager of Cisco Smartnet Customer Success oversees the daily operations of the Smartnet Customer Success Managers. This team focuses on pre and post-sales account management of SHI's Cisco Smartnet accounts. They achieve this by understanding where the customers are in their Cisco journey and by offering SHI's relevant capabilities and services. The Manager is responsible for training, mentoring, and coaching the Cisco Smartnet CSM Team to ensure that they provide an excellent
Posted 1 day ago | Updated 8 hours ago

Customer Counter Cash Handler

Pyramid Consulting, Inc.

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Austin, Texas, USA

Contract

Immediate need for a talented Customer Counter Cash Handler. This is a 03+ Months Contract opportunity with long-term potential and is located in AUSTIN TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-26242 Pay Range: $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This position has previous ret
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Posted 9 days ago

Customer Success Manager

Software Guidance & Assistance

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Austin, Texas, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Austin, TX. This role is also open to fully remote candidates in MT or CT timezones. The Customer Success Manager will be responsible for customer-facing leadership to evangelize mutual success plans, engagement strategies and frameworks for measurable impact. You will use strong executive presence and have a deep understanding of digital
Posted 13 days ago | Updated 9 hours ago

Communications Engagement Strategist, Retail Customer Care

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary As Steve Jobs said in 1997 when introducing the Apple Store Online, "We make amazing products. We should have an amazing purchasing experience!" Twenty-five years on, the Apple Store Online is one of the world's biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! We are looking for someone to help us tell this s
Posted 8 days ago | Updated 8 hours ago

Customer OpEx Finance Lead

Abbvie

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Austin, Texas, USA

Full-time

Company Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit Follow Allergan Aesthetics on LinkedIn. Allergan Aesthet
Posted 14 days ago | Updated 8 hours ago

Quality Project Manager, Retail Customer Care

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary As Steve Jobs said in 1997 when introducing the Apple Store Online: "We make amazing products. We should have an amazing purchasing experience!" Twenty-five years on, the Apple Store Online is one of the world's biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life!Inclusion is a shared responsibility, and we hold
Posted 12 days ago | Updated 8 hours ago

Solution Architect, Advisor Solutions, Customer Systems

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.Does an exciting, multifaceted, fast paced and pressure-filled environment catch your attention? Do you like puzzles and resolving solutions that are not obvious? Terrific we do to! Consider joining us!Join Apple's Customer Systems team within the Infor
Posted 54 days ago | Updated 8 hours ago

Staff Software Engineer - Customer Identity

General Motors

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Austin, Texas, USA

Full-time

Description Design and build the digital products that power our customers' digital experiences. This includes applications and services (both on-prem and in the cloud) that serve our customers across web, mobile, and in-vehicle channels. Define architecture and drive it through implementation across cross-functional teams. Identify tooling and development and coding standards. Help guide technical strategy of the Digital Products Engineering organization. This role will act as a technical
Posted 56 days ago | Updated 8 hours ago

Staff Software Engineer - Customer Account Management

General Motors

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Austin, Texas, USA

Full-time

Description Role : Design and build the digital products that power our customers' digital experiences. This includes applications and services (both on-prem and in the cloud) that serve our customers across web, mobile, and in-vehicle channels. Define architecture and drive it through implementation across cross-functional teams. Identify tooling and development and coding standards. Help guide technical strategy of the Digital Products Engineering organization. This role will act as a techni
Posted 56 days ago | Updated 8 hours ago

Cisco Enterprise Agreement Customer Success Manager

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary The Cisco EA Customer Success Manager will onboard and guide customers in their designated alignment to ensure retention and growth through the life cycle of their Enterprise Agreement (EA) or other software contracts up until their renewal date. The Cisco EA Success Manager will work with Cisco software and Enterprise Agreement customers to create Customer Success Plans to drive adoption, expansion, and services for their Cisco Enterprise Agreements. This position is a remote posit
Posted 51 days ago | Updated 8 hours ago

Senior Program Manager - Customer Engineering

Adobe Systems

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Austin, Texas, USA

Full-time

JOB LEVEL P40 EMPLOYEE ROLE Individual Contributor The Opportunity The Adobe Commerce Customer Engineering team is looking for a Sr. Engineering Program Manager to join our Cloud Operations team.As a high-growth, digital experience company, we are looking for an experienced Program Manager, you will play a crucial role in overseeing and driving the successful delivery of technical projects, ensuring alignment with business objectives and expectations. What you'll Do Collaborate with cross-funct
Posted 29 days ago | Updated 8 hours ago

Ecommerce Customer Experience Specialist

BayOne Solutions

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Remote

Contract

Title: Ecommerce Customer Experience Specialist Location: 100 % Remote Duration: 6 months with possible extension JOB DESCRIPTION We're seeking a customer-centric, highly organized Ecommerce Customer Experience Specialist. You'll play a key role in streamlining our back-office operations, mitigating risk, creating clear and comprehensive documentation and training materials, maintaining knowledge-based content, and expertly resolving sensitive customer escalations. Experience adapting communicat
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Posted 44 days ago | Updated 21 days ago

Senior Cloud Engineer- Digital Customer (Remote)

Publix

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Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp
Posted moments ago

Customer Engagement Manager

CIENA Corporation

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Remote

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents o
Posted 20 hours ago | Updated 8 hours ago

Business Analyst & Customer Experience Specialist

InfoVision, Inc.

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Remote or Dallas, Texas, USA

Contract, Third Party

Role Overview: This hybrid role combines the strategic insights of a Business Analyst with the customer-centric focus of a Customer Experience Specialist. You will be pivotal in bridging the gap between our technical teams and customer experience efforts, utilizing your deep understanding of the telecom industry and cutting-edge technologies to enhance customer interactions and drive operational efficiency. Key Responsibilities: Strategic Analysis & Customer Insight: Conduct comprehensive analys
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Posted 1 day ago

REMOTE- Associate Director of Customer Data Platform

CSS Tec

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Remote

Contract

100% REMOTE Contract to Hire Role Must be eligible for hire without sponsorship Must be able to work EST hours Overview: Our client, a growing Mortgage company, is seeking an Associate Director of Customer Data Platform. This is a contract to hire position. This role is 100% REMOTE (working EST). This is an exciting opportunity to be part of an enterprise implementation and participate in the vision, roadmap and overall CDP strategy. Summary: As the Associate Director of Marketing Automation an
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Posted 1 day ago | Updated 1 day ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

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Remote or Burlington, Vermont, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience Provide exceptional service to both internal stakeholders and external clients. Manag
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Posted 1 day ago | Updated 8 hours ago

Technical Customer Care Specialist (Remote)

Motion Recruitment Partners, LLC

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Remote or Mission, Kansas, USA

Full-time

Come join our team. Our client is looking for a Technical Customer Care Specialist for a 6-month contract and will be working remotely Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 6 Months Required Skills & Experience High School Diploma or GED . Flexible to work any shift during business hours in the C
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Posted 1 day ago | Updated 8 hours ago

Customer Success Manager

ServiceNow, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 1 day ago | Updated 8 hours ago