customer Jobs in california

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Senior Backend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A66811A Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 3 hours ago

Data Scientist, Product Infrastructure (Customer Service) - TikTok

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77247 Apply to this job Share this listing: Responsibilities TikTok-Data Science team is responsible for all data science and analytics related work, cooperating with all key value chains in TikTok, including User Growth, P Content Ecosystem, Social, Creation, Product Infrastructure, Research and Science etc. The goal of the team is to generate actionable insights from data and help the stakeholders to make the right decisions. Our
Posted 58 days ago | Updated 3 hours ago

Engineering Manager, Global E-Commerce Customer Business

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : J5192 Apply to this job Share this listing: Responsibilities The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is respo
Posted 60+ days ago | Updated 3 hours ago

Software Engineer, Ads Business Integrity - Customer Experience

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A206968A Apply to this job Share this listing: Responsibilities At the heart of TikTok's monetization strategy lies the Business Integrity team-a global group of talented engineers and product thinkers committed to building a safe, trustworthy, and high-performing ads platform. We're not just solving problems-we're building the technological backbone that safeguards our ads ecosystem, fosters advertiser trust, and powers global busi
Posted 60+ days ago | Updated 3 hours ago

Tech Lead Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A70059 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 60+ days ago | Updated 3 hours ago

Senior Hardware Customer Quality Engineer

NVIDIA Corporation

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Santa Clara, California, USA

Full-time

We are looking for a Hardware Customer Quality Engineer in an individual contributor role to support our customer quality assurance activities, stationed in Santa Clara, California! Your main role will be establishing a working level relationship with your customers, collaborating with customers on problem resolutions/complaints, and you will be the voice of the customer to the internal teams. What you will be doing: Participate/lead conference calls and F2F meetings with Customers related to q
Posted 60+ days ago | Updated 3 hours ago

Expert DevSecOps Engineer - Customer Portfolio

Pacific Gas & Electric

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Oakland, California, USA

Full-time

Requisition ID # 164812 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Information Technology Work Type: Hybrid Job Location: Oakland; Sacramento Department Overview Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Position Summary We are seeking an experienced and proactive DevSecOps engineer with expertise in Salesf
Posted 60+ days ago | Updated 3 hours ago

Frontend Software Engineer, TikTok Customer Service Platform

TikTok

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San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77745 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide
Posted 60+ days ago | Updated 3 hours ago

Senior Frontend Software Engineer, TikTok Customer Service Platform

TikTok

•

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A108347 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid
Posted 60+ days ago | Updated 3 hours ago

Data Scientist (L5) - Customer Service

Netflix, Inc.

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Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 3 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 38 days ago | Updated 3 hours ago

SAP iXp Intern - Data Scientist, Customer and Competitive Market Intelligence

SAP Americas, Inc.

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Newport Beach, California, USA

Full-time

Requisition ID: 431440 Work Area: Corporate Operations Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Career Level: NA Hiring Manager: Dennis Sorensen Recruiter Name: Cindy Claudia Additional Locations: About the SAP Internship Experience Program The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture
Posted 8 days ago | Updated 3 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 53 days ago | Updated 3 hours ago

Software Engineer Technical Leader, Principal Machine Learning Engineer Customer Data Platform (Bay Area)

Splunk Inc.

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California, USA

Full-time

Description Are you passionate about working on products that provide customer value? Do you enjoy building services that run ML pipelines with large data sets, and want to create innovative content for Splunk's cybersecurity products? Do you value working in an environment where you're empowered to build a modern ML pipeline solution that helps deliver efficient solutions for Splunk's Observability and Security products? If so, a role on the Splunk Customer Data Platform team could be an ide
Posted 60+ days ago | Updated 3 hours ago

Mobile Device Management Engineer

Boston Associate Software Systems

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Remote

Contract

Experience in MDM solutions Experience in customer service and client-facing roles. Proficiency with Intune and Azure tools. Detail-oriented with a focus on process and quality
Easy Apply
Posted 6 days ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
Easy Apply
Posted 15 days ago | Updated 10 hours ago

Helpdesk Specialist

Patriot Talent Solutions

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Remote

Contract

Remote | Helpdesk Specialist | Full-time We are actively recruiting a Helpdesk Specialist for our client in Knoxville, TN. This is a fully remote contract opportunity. This position is based out of the client's corporate office, and will supplement the service desk team. Ideally, you will possess substantial experience in managing phone queues and will have previously worked in a large corporate setting. Must be proactive, highly motivated, and prioritize exceptional customer support above all.
Easy Apply
Posted 4 days ago

SAS Project manager

National Computer Systems

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Remote

Contract

Hi Hope you are doing well! Please find the job description below for a SAS Project Management and let me know your thoughts. Role: SAS Project Management Location: 100% Remote (Preferred: Raleigh, NC or Madison, WI) Duration: 6 MONTHS Experience: 8+year Job Description The SAS Project Management Office (PMO) is hiring a Senior Project Manager to support active and upcoming state government contracts. This role is fully remote and will operate on a 6-month contract with potential extension base
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Posted 9 hours ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
Easy Apply
Posted 21 days ago | Updated 21 days ago

Implementation Manager

LaSalle Network

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Remote

Contract

Implementation Manager About the Role We are seeking a highly organized and client-focused Implementation Manager to support the onboarding and integration of new clients into our financial systems. This role serves as the key liaison between the client, sales team, and account management, ensuring smooth transitions and high client satisfaction. This is a remote, 6-month contract role, ideal for candidates who excel in fast-paced environments and enjoy managing multiple moving pieces. Key Re
Easy Apply
Posted 5 days ago | Updated 3 hours ago